--- description: ¿Qué piensan los usuarios de SumUp? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SumUp gracias a Capterra Argentina. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SumUp - Opiniones, precios y características - Capterra Argentina 2026 --- Breadcrumb: [Inicio](/) > [Procesadores de pago](/directory/30232/payment-processing/software) > [SumUp](/software/170673/sumup-air) # SumUp Canonical: https://www.capterra.com.ar/software/170673/sumup-air Página: 1 de 60\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/170673/sumup-air?page=2) > Recibe pagos con facilidad, procesa pedidos con rapidez y gestiona tu dinero de manera eficiente. SumUp crea soluciones que hacen que tu negocio prospere. > > Veredicto: 1470 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 1470 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SumUp - **Constitución**: 2012 ## Contexto comercial - **Precio de partida**: US$ 99,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Barcode/Ticket Scanning - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Cálculo de impuestos - Facturación - Facturación recurrente y suscripciones - Facturas personalizables - Firma electrónica - Gestión de campañas - Gestión de comentarios - Gestión de descuentos - Gestión de empleados - Gestión de ingresos - Gestión de inventarios - Gestión de membresías - Gestión de promociones - Gestión de recibos - Gestión de recompensas - Integración contable - Lector de tarjeta móvil - Modelos personalizables - NFC sin contacto - Pagos electrónicos - Pagos en persona - Pagos móviles - Panel de comunicaciones - Payment Gateway Integration - Prevención de fraudes en los pagos - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de crédito - Procesamiento de tarjetas de débito/crédito - Programa de fidelización - Promoción social - Punto de venta (POS) - Recopilación de datos multicanal - Recordatorios - Seguimiento de actividades de clientes - Seguimiento de la participación - Supervisión de transacciones - Tarjetas de fidelidad - Third-Party Integrations - Varias opciones de pago ## Integraciones (en total: 21) - Deliveroo - FreeAgent - Mailchimp - Marketman - Nory - Opsyte - Otter - Pepper - Planday - QuickBooks Online - ResDiary - RotaCloud - Shopify - Tenzo - TiPJAR … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Procesadores de pago](https://www.capterra.com.ar/directory/30232/payment-processing/software) ## Categorías relacionadas - [Procesadores de pago](https://www.capterra.com.ar/directory/30232/payment-processing/software) - [Sistemas de pago por móvil](https://www.capterra.com.ar/directory/31089/mobile-credit-card-processing/software) - [Software de gestión de experiencia del cliente](https://www.capterra.com.ar/directory/30671/customer-experience/software) - [Software para Punto de venta](https://www.capterra.com.ar/directory/20052/point-of-sale/software) - [Software de fidelización de clientes](https://www.capterra.com.ar/directory/10031/customer-loyalty/software) ## Alternativas 1. [PayPal](https://www.capterra.com.ar/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.com.ar/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.com.ar/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.com.ar/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.com.ar/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Opiniones ### "Great first card payment service for sole traders" — 5.0/5 > **Shaun** | *20 de septiembre de 2025* | Hardware informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts ages , as a first time card payment user it was asimple process > > **Puntos en contra**: The Air had a really long battery life, by that i mean it would last at least a whole day. I now have the Solo, it's nice but the battery just lasts an hour or two so I wouldn't really take it with me for taking payments away from my workshop, I take the Air for that ----- ### "Great tool for startups, fair pricing, easy to operate using mobile phone" — 5.0/5 > **Anna** | *27 de agosto de 2025* | Diseño | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I think it’s a great tool, however when I was choosing one for me, it didn’t have option to not have any payment terminal. Now it has and I think it’s great tool, especially when most of the transaction you’re doing is using your mobile phone. Its simplicity and intuitiveness is a strong plus. > > **Puntos en contra**: I wasn’t sure if it had enough options for when my business will grow but for the beginning I think it’s great. I couldn’t find any form of integration with Klarna or Clearpay unfortunately. > > Overall simple and intuitive, saves a lot of time because it works super well on mobile phones. Mamy functions available so overall great tool for small business or business that needs to accept simple payments or bookings. ----- ### "Used to be good...avoid now\!" — 2.0/5 > **Karen** | *23 de julio de 2025* | Formación profesional y coaching | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Inexpensive, has a useful app to where you don't often need the card reader. You can use it on the go as long as you have phone signal. > > **Puntos en contra**: Literally the worst customer service I've ever dealt with. You have to argue with an AI to get to a human, and then the simplest of questions that could be soryed in a 5 minute phone call can take hours in the chat. And while there is a customer service phone number, its almost impossible to get through. > > I have been a customer of sumup for 10 years. In general, I was pretty happy with it. It was good value for money, with lots of good useful features. On the rare occasions there were issues, there were support numbers you could call, with knowledgeable people on the other end of the line. Not so anymore. Several times this year I have had machine and app issues to where I couldn't take payments via card. You can no longer call for help. You have to go to the AI chat first. It's okay for basic questions that are already answered in the faqs. But if you have an actual problem, which is the only reason I'd be there, expect taking 20 to 30 minutes to get the AI to recognise you need to speak to a human. Once you get to the human, wich takes anywhere from 5 to 30 minutes, expect it to take anywhere from 2 to 20 minutes per response. Generally the people know very little, and are reading from a prepared script. Often the people don't understand the problem, and give information that has nothing at all to do with the issue. If you are really lucky, what would be solved in a 5 minute phone call MIGHT be solved after several hours in the chat. If you can't get it solved there, you may have to wait several days for an email from their "technicians", who often also do not understand the issues. Which you then have to go back to via email to explain the problem until they understand it. There IS a phone number for customer support. Don't bother with it unless you want your head to explode. A useless AI answers, that can't understand spoken language very well. It then sends you a link to the chat with the people who already weren't able to help you. Then it hangs up on you. If you keep calling back, you MIGHT get lucky and eventually get through to the humans. It Generally takes 4 to 5 calls to get through. The two times I've lost my temper at the AI because it asked me to "explain in your own words what the problem is" then says it doesn't understand, and I cursed at it, I got someone to actually answer. One person was very good and very helpful and understanding. The other person knew nothing, didn't care, and was utterly useless. The last of customer support not only has cost me several thousand in lost transactions, but has caused me migraines and many hours of frustration and lack of productivity while trying to work and deal with the very slow chat or trying to get through on the phone. This has gone from being a good company with good customer service, to literally the worst customer service I've ever seen, with the exception of a company that had NO customer service. It is no longer value for money. ----- ### "A great program to use" — 5.0/5 > **Perla** | *17 de febrero de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The thing i like the most is how easy it is to use and fees > > **Puntos en contra**: I did have a problem getting my card reader connected to a tablet but the customer service walked me through it > > It has been a very good experience. Cheap options to buy equipment and also easy to contact ----- ### "No Complaints, an effective product and service." — 5.0/5 > **Katie** | *11 de noviembre de 2024* | Diseño | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's simple to set up, simple to use, and the fees are very fair. > > **Puntos en contra**: Initially when first using the product, it was challenging to set up phones with the card reader, but later updates have made this much simpler. > > I've used SumUp in multiple businesses and often as a consumer. As a product and service, it's very fairly priced and makes card payment accessible to every business. I have no negatives, it is quick and easy to set up and tracking data and making notes on payments is simple. ----- Página: 1 de 60\ Siguiente: [Página siguiente](https://www.capterra.com.ar/software/170673/sumup-air?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.com.ar/software/170673/sumup-air) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Datos estructurados