Opiniones de AroFlo

Best Trades based job Management Software

Puntos a favor:

Monthly subscription model. Customer Service Support & Training Ability to customise. The simple reports module, you don't need to be a SQL report writer to get great data simply.

Contras:

Aroflo is ideally suited to "service" style work with lots of small jobs. Whilst there have been some great improvements, it is still not the best solution for major projects that may span many months.

Excellent choice for service management

Comentarios: AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.

Puntos a favor:

Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble. The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features. The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.

Contras:

There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.

Aroflo sooo complex and expensive

Comentarios: They are very keen to sell you the product, promise much.A very old school type of data managment product, reminded me of [sensitive content hidden] , you will need dedicated person to manage the system. I am a working director, Aroflo was to supposed to make my life easier, it did not, just over the top for the expense. To get my money back we have to work an extra 8 hours, you do the math, just not worth it

Puntos a favor:

Not much I'm afraid, the amount of effort required to get it going and be applicable\relevant to my business is just too much.

Contras:

Not for small business, too expensive.REALLY complex, not intuitive, not user friendly

Aroflo Evaluation

Comentarios: Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.

Puntos a favor:

Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.

Contras:

Timesheet functionality is an area for increase opportunity to develop.

Does Absolutely Everything!

Comentarios: It was a lot of work to set it up and customise certain areas like invoicing initially back in 2011 but it was well worth it as we more than doubled our turnover in the first year of using it as we could schedule and invoice more effectively and keep track of our inventory so much better.

Puntos a favor:

Love how it incorporates every aspect of the jobs and quoting necessary to run a trades business and scale up. I also love how we can load up documents, make templates, add predescriptions, keep track of our inventory and see marketing reports, invoice and take payments through just this one system. It also integrates to Xero so no double handling.

Contras:

I have no issues at all with the system.

Great Job Management system

Comentarios: AroFlo has helped with getting all the paperwork in one place.

Puntos a favor:

Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone

Contras:

Setting up the customised templates. Not Fun

AroFlo used in a field service environment

Comentarios: We have 8 field technicians attending dozens of service jobs a day, using many spare parts. AroFlo allows us to maintain control of all these jobs through the many different stages that each job progresses through. I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing.

Puntos a favor:

It does most things reasonably well. Allows us to create service jobs, allocate the jobs to service techs and to monitor progress in the field. It combines this with basic inventory/spare parts management for our warehouse and field service vans. We use its ability to upload photos and video to share information with office based service staff and we also use its ability to automatically email on the creation of a Task Note, to send spare part replenishment requests to our spare parts department. It also allows us to create invoices and Purchase orders in AroFlo. Its ability to link prior jobs through the Asset history is extremely valuable to review the history of problematic machines. All in all, it provides a fairly seamless one stop system.

Contras:

1. That it's inventory management is basic. While you can set min. stock level alerts there is no ability to set stock reorder levels making restocking/ordering a very time consuming process. 2. We can only set one location per inventory item which means none of our fleet of service vehicles can have stock locations set at a van level making it difficult for service techs to find parts in their vans as we carry many hundreds of parts in each van. 3. Producing professional looking invoices, forms, quotes etc. in AroFlo is extremely difficult even if AroFlo themselves are engaged to produce RTF layouts it appears to be very restricted in what it is able to accomplish. 4. AroFlo insist on constantly tweaking layouts and moving things around. Sometimes it feels like everytime you open it up you have to relearn where things are. Stop changing things constantly AroFlo!

Aroflo's Flexibility its greatest selling point

Comentarios: But the easy of purchasing materials, and allocating costs to multiple cost centres within a project and the real-time tracking of all expenses make Aroflo a useful tool in our business that seamlessly integrates with our accounting software, providing a system of tracking and cross checking costs for our team, in the office and on site simultaneously.

Puntos a favor:

The flexibility of the software to accommodate such a variety of business models and expectations, and the ability to update information as circumstances change means that costs be captured per task, per project, or per business unit, and materials amended should situations arise that require it. Invoicing can be as simple or as detailed as circumstances require, and reporting includes both standardised and custom reports.

Contras:

However the reporting while comprehensive needs to be set up very particularly in the case of custom reports to ensure there are no items missed or duplicated.

For the most part very good

Comentarios: We use it for a property and access management tool. It may not be as it was intended but we have been able to make it work for us thanks to your customer support.

Puntos a favor:

Ease of use to track project progress. As a manager I can check on the team's progress.

Contras:

Invoicing isn't straightforward and the integration with Xero isn't as clean as it should be. The invoices take a while to get done. When the invoices go into Xero they change the format and we can't use our auto reminder feature to send out a new invoice as it doesn't match the format of the original. Very time consuming. Financial reporting isn't great and we have a terrible time doing WIP.

Changed my business

Comentarios: I have now rolled this platform out in three of my businesses and definitely converted many of my trades based colleagues

Puntos a favor:

Web based allowing us to access our information easily on any device. Simple to use for field users but very powerful in the office.

Contras:

Rapidly growing and often new functions or interfaces are not well resolved before launching

Aroflo feedback

Comentarios: From my first experience with Aroflo some nearly 3 years ago I have nothing but praise for the team. Being from the sales department right through to the customer support team. If we have an issue, we can normally reach the team on the first call. On the odd occasion when I can, I email support and receive a response on the very same day. The team is very polite and in the main very knowledgeable. I have been working with two companies that I have brought on board and about to have a 3rd sign up in the near future. The two businesses who are using Aroflo (one for nearly 3 years, and the 2nd for 9 months) are very happy with the improvements in their business. This is both with the efficiencies and profitability.

Puntos a favor:

Ease of use and flexibility

Contras:

The way it handles the invoicing in regards to ex and inc gst

Outstanding!!

Comentarios: A solid framework of options and layout all of which can be completely customised to your specific needs. An excellent program backed up by fantastic customer support. Never ceases to amaze me - A very powerful tool and is now a crucial part of the business from service managing, maintenance scheduling, quoting, to inventory management, and all the way through to invoicing, AroFlo has got all the bases covered. As a refrigeration service company we have looked everywhere for the right program and AroFlo had delivered beyond expectation. Highly recommended.

Puntos a favor:

Endless Customisation options Excellent Customer support Reasonably priced Saves time Saves money A multitude of data stored in system and easy to access

Contras:

Need task types to have default task sheet templates linked to them (Suggestion)

Electric Air

Puntos a favor:

It runs all our jobs paperless, smoothly and efficiently.

Contras:

Not being able to add discount to quotes. This is the MOST frustrating. I do a lot of quotes and have to change all the cost to sell price and the mark up - x % in order to show discount. This take a lot of time!! Not being able to copy quotes when the same items/service is quoted every 6 months.

Electrical Embassy and Aroflo

Puntos a favor:

The software offered a great value for money solution

Contras:

Inventory management is a weakness of this solution in our opnion

Long term user

Comentarios: We have used Aroflo (previously IMS) for 6 years. It is easy to use both in the office and out in the field.

Puntos a favor:

It is familiar. There are lots of search options.

Contras:

Wish it had a full accounting package so dont have to also pay for Xero.

Fantastic tool for managing your business!

Comentarios: I researched a number of job management software packages, trialled about half a dozen and AroFlo really came out on top for me. After migrating all of my data and using the software live for a couple of months now, I'm feeling reassured and extremely happy with the choice I made. Well worth it!

Puntos a favor:

I was guided by a member of the AroFlo team to set up the software and migrate my existing data over. The process was paced to suit my needs and abilities. The software itself is very well designed with flexibility but specifically able to meet the needs of my business. They are regularly updating and improving the software. Support is very responsive and in general I've had a great experience with all of the staff I've had dealings with.

Contras:

The monthly fees are a little high, making it an expensive option for a small business. Especially if you have less than 3 users.

Review of AroFlo

Comentarios: The system has been very good for our company. It has made following job much easier. The only problem we have is with the searching. It has gradually got worse over the year. Overall we like the product.

Puntos a favor:

Being able to follow a job from start to finish (easily)

Contras:

The searching for a customer

Very Handy

Comentarios: It's a great job management tool.
It takes a while to take in, but once your up to speed it is a very handy tool to keep on track.
There are a few minor problems that could do with some tweaking which hopefully get fixed along the way, but overall pretty good.

West Air- Amy's

Comentarios: The people are always friendly and easy to converse with, the system is easy to use. The Techs love the ability to be paperless and it has simplified their jobs dramatically. Changing over to Aroflo has been the best decision we made.

Puntos a favor:

How easy it is to use and if you don't know how it is easy to search and find it. The tutorials were also awesome. I could figure out how to use everything and do everything in my own time with the ability to pause and replay.

Contras:

Sometimes the view seems so busy but we need to see all the info so nothing can really be done about it.

AroFlo Review

Comentarios: Reporting has been an excellent tool

Puntos a favor:

The simplicity of the program, it's as simple as following the bouncing ball

Contras:

Lack of restricted permission for users of different levels

very limited options

Comentarios: as an accountant I need integration, without perfect integration, the product IS NOT A SOLUTION. and such you can skip it altogether.

Puntos a favor:

very basic well it has very little use, or the way i hear people call it: "one big spreadsheet" ..

Contras:

will not integrate the right way to xero it wil take forever to update glitch will ignore your work

Warning, don't fall for Aroflo's promises

Comentarios: If you are going to use this product you need to make sure you quizz them hard. They promised us the world and once we got into implementation we found all the things it couldn't do. They then refused to refund the money even though we have proof they had promised things the system could never do....very unprofessional!

Streamlining Processes

Comentarios: Once you are familiar with AroFlo it gets easier.

Puntos a favor:

It is web based and can be accessed from anywhere. Able to track jobs in detail and keep track of employees

Contras:

Looking up certain things take a bit more time. Time sheets print format.

All Encompassing

Comentarios: Reducing reliance in other office programs and producing all electronic documentation with AroFlo

Puntos a favor:

Modules covering all aspects of the business

Contras:

Complicated customisation of quotes and invoices

AroFlo Service Management Softwars

Comentarios: We at GB Electrical have been using AroFlo software since 2006. We have found the system and support from the team to always be fantastic and we would recommend AroFlo to any service based business who wants to simplify their systems and to reduce the need for paperwork. The system provides flexibility and allows multiple people to be able to work on the same data from any location. The software is constantly reviewed and improved with new features like GPS tracking a real benefit.