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Sobre Dynamics 365

Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.

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Filtrar opiniones (4.192)

Fernando M.
Lic. en México
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Gran herramienta

5 hace 2 años

Comentarios: Uso diario para mantener integrados a todos los involucrados en las oportunidades.
Es sencillo dar de alta las cuentas, los clientes y las oportunidades

Puntos a favor:

Permite llevar el seguimiento de las oportunidades con todos los involucrados

Contras:

Me gustaría mayor facilidad de integración de los contactos que ya se tienen en LinkedIn o en Outlook

Usuario verificado
Marketing en España
Usuario de Linkedin verificado
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es muy intuitivo pero tiene muchos fallos

4 hace 5 meses

Comentarios: No es el mejor. Hay otros muchos más potentes pero también necesitan más recursos.. creo que para un emprendedor o una empresa pequeña es suficiente, para una multinacional o una empresa con muchos empleados no.

Puntos a favor:

Es un software fácil de usar, es bastante intuitivo y no necesitas un equipo de desarrollo para su uso a largo plazo.

Contras:

Uno de los principales inconvenientes es que tiene características aún muy limitadas comparadas con otros CRM y además produce muchos fallos continuamente, sin causa alguna. Otro gran problema es que no tiene un servicio técnico directo tipo chat.

Yaremy S.
directora en Chile
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Gran herramienta de trabajo

4 el año pasado

Comentarios: es muy simple de utilizar y me ha ayudado mucho a salir adelante con mi emprendimiento

Puntos a favor:

que es simple de utilizar y que es fácil editar

Contras:

no me gusta cuando empiezan a surgir errores de la nasa o se cierra sin ninguna razón

Jessica V.
Ing. en Ecuador
Hostelería, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muy buena opción

5 el año pasado

Puntos a favor:

Permite la automatización de los procesos de TI y seguridad de los mismos

Contras:

Se debe mejorar en la Reportería, ayudará para que saber tiempos exactos de conectividad

Kamila A.
Kamila A.
Content mánager and Strategist en Ecuador
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Observaciones

3 hace 2 años

Comentarios: Lo uso todos los días en mi laptop del trabajo y me va bien

Puntos a favor:

La facilidad de modificar mi sistema sin tantas restricciones

Contras:

Fragilidad del sistema contra los virus digitales.

Usuario verificado
Asesora en España
Usuario de Linkedin verificado
Edición, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Aceptable

4 hace 11 meses

Comentarios: No he tenido una gran experiencia, lo uso porque en el trabajo lo piden, pero en otras ocasiones he utilizado otros mejores y más intuitivos.

Puntos a favor:

El programa es fácil de usar, no obstante prefiero otros.

Contras:

Desearía que incluyera una asistencia en línea u no la tiene, estilo chat

Evelyn G.
Abogada en México
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente servicio

4 el mes pasado Nuevo

Comentarios: Problemas de conexión, lento el software

Puntos a favor:

El suave manejo y la vista amigable de la información

Contras:

La rapidez del software, le falta ser más rapido

Ty C.
Ty C.
Lead Business System Analyst en EE. UU.
Usuario de Linkedin verificado
Papel y productos forestales, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dynamics in a league of it's own

5 hace 2 años

Comentarios: I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.

Puntos a favor:

I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.

Contras:

I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.

Usuario verificado
IT Analyst en EE. UU.
Usuario de Linkedin verificado
Impresión, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Dynamics 365 for Business

4 hace 4 semanas Nuevo

Comentarios: Overall, Dynamics has left a positive mark on our business. We saw gains in efficiency, sales, profits, and more.

Puntos a favor:

This software allowed our company to manage a large variety of customers easily and effectively. This was a great solution that boosted revenue and sales dramatically once we optimized it to fit our business needs.

Contras:

Dynamics 365 integrates strongly with only other Microsoft products. It would be nice to gain some outside functionality that is not natively supported in Dynamics.

Sandra S.
Billing Coordinator en EE. UU.
Minería y metalurgia, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Difficult to use

3 el mes pasado Nuevo

Comentarios: If there was an option I would stick with Vision.

Puntos a favor:

The only thing I like about this software is the expense report management. You can upload your receipts and it will read it automatically.

Contras:

This software is not user friendly. At the beginning I got lost setting up a client then setting up a project and there are way too many steps after that, you are jumping all over the place instead of it being all together. too much time is wasted in setting up the client and the project.

José raúl P.
José raúl P.
Business Development Director en Colombia
Usuario de Linkedin verificado
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great CRM for B2B Businesses

5 hace 3 meses

Comentarios: Great CRM software for B2B enterprises

Puntos a favor:

customer support, document management capacity, dashboards, and ad-hoc report builder from the setup phase

Contras:

missing integration with other Microsoft products such as Linkedin

Usuario verificado
IT Manager en Polonia
Usuario de Linkedin verificado
Minería y metalurgia, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

One software to rule them all.

4 hace 2 meses Nuevo

Comentarios: Dynamics 365 is used to manage every aspect of the enterprise. Many users are satisfied with legal requirements, fiscal reporting and ensuring the consistency of processes. The learning curve of the system is quite short, and you can integrate a new employee quite quickly.

Puntos a favor:

I really like how it can be extended with additional applications, modifications and integration with other products.

Contras:

Reporting could be more dynamic and user-changeable. Creating or changing reports is least to say inconvenient.

Ahmed A.
Ahmed A.
Operation Officer en Pakistán
Usuario de Linkedin verificado
Banca, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best for Retail Businesses

4 el mes pasado Nuevo

Comentarios: Best for all highly recommended

Puntos a favor:

I like the about this application is its easy usable interface and very convenient surface to understand by everyone is the some best about this application

Contras:

There is nothing is least like about this application because it is providing maximum support to businesses

Massimiliano C.
Massimiliano C.
responsabile amministrativo en Italia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

amazing product

4 hace 2 meses Nuevo

Puntos a favor:

scalability, fit pefectly in every needs you have

Contras:

I really don't knowa, every features od field or functional procedure is easy to set up

George K.
George K.
Financial Analyst en EE. UU.
Usuario de Linkedin verificado
Banca, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Superman with payables and receivable accounting

5 hace 2 meses Nuevo

Comentarios: Marvelous with real-time financial reporting.
Great with inventory control.
Reliable with invoicing for payables and receivable.
Efficient with bank reconciliation.

Puntos a favor:

It's a great software with creating of invoices. Efficient with payables accounting. Reliable with inventory management. Great with bank reconciliation.

Contras:

Efficient ERP with real-time financial reporting.

Jeremy R.
Jeremy R.
Supply Chain Coordinator en EE. UU.
Usuario de Linkedin verificado
Logística y cadena de suministro, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Fascinating with sales tracking and real-time reporting.

5 hace 2 meses Nuevo

Comentarios: Magnificent with sales tracking and reporting.
Reliable with team collaboration.
Intuitive user interface.
Cost effective and ease of use.

Puntos a favor:

It's incredible with sales reporting and analytics. Reliable with team collaboration. Great with file sharing and document management. Intuitive user interface.

Contras:

It's a great software with sales reporting.

Usuario verificado
Sr. Account Executive en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use for enterprise sales

4 hace 2 meses Nuevo

Puntos a favor:

The interface that my organization has configured is highly customized. I have multiple tools that I can access and I have SSO from my outlook email account.

Contras:

Some of the interface seems a bit dated in terms of UI.

April L.
Counselor/Assistant Project Director en EE. UU.
Hospital y atención sanitaria, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Multifunctional Top of The Line Software.

5 hace 12 meses

Comentarios: Microsoft Dynamics 365 is an extraordinary programming to utilize. I prescribe Microsoft Dynamics 365 to all the forthcoming clients. It has extraordinary and splendid highlights. It is an efficient programming and its abilities are incredible. This software has given us numerous new capacities, for example, Upgrade dynamic Improve business measure results Drive advancement Improve business measure readiness Improve client relations/administration Drive income development Cost the board Improve provider or accomplice connections Make inward/operational efficiencies Lessen time to advertise

Puntos a favor:

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Contras:

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer. Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

Faruk A.
Faruk A.
Head of Growth en Polonia
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Gets the job done but a little rigid CRM

4 el año pasado

Comentarios: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.

Puntos a favor:

Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs

Contras:

The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

Oussama L.
Oussama L.
technician en Marruecos
Usuario de Linkedin verificado
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

dynamic 365 is in the field pro path o for easy tasks

4 el año pasado

Comentarios: from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper

Puntos a favor:

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

Contras:

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Keegan D.
Entrepreneur en EE. UU.
Internet, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I love the ease of user friendliness! CRM is in a category by itself!

5 el año pasado

Comentarios: It's a CRM that is anything but difficult to utilize whenever you have gotten its hang, in the event that you are an individual who utilizes these applications there will be no issue here. It has great reconciliation with Microsoft administrations and any individual who has utilized these administrations will feel right comfortable. It's an absolute necessity requirement for any business as it goes about as a focal center point to thoroughly understand your customers, your business, advertising, money and different other client assistance alternatives. It's customization choices are likewise simple to utilize permitting you to advance your experience. Anyway there are a few negatives basically being the moderate information transfer speed because of it's cloud based sparing experience, it's versatile experience is likewise not very extraordinary as it runs gradually. Copy contacts are additionally a problem to manage in this product. Generally incredible programming to use with simply some minor issues that can be rectified.

Puntos a favor:

All that you'd require in a business field is here, to place in basic terms putting deals, advertising, money and client assistance alternatives. It is nothing obscure and somebody that utilizes CRM programming projects will feel right comfortable with this product. I like that I can follow anything I need to think pretty much the entirety of my customers and its usability is faultless on the off chance that you are somebody who has utilized these sort of projects before this is an excellent item to utilize. You needn't bother with any programming information or any sort of other outside information to alter the framework as you would prefer. It's mix as well with it's other Microsoft parties is fantastic this is something that most outsider CRM programming projects don't have henceforth making this CRM programming the best choice in the market to date.

Contras:

The mobile app isn't extremely extraordinary. There are exceptionally successive accidents and it simply doesn't give that experience which an end client expects out of such an incredible platform. Nonetheless, Microsoft had compensated for it by presenting the power applications highlight.

Sandile N.
Information Technology en Sudáfrica
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Microsoft : The Dynamics 365 review

5 el año pasado

Comentarios: Microsoft Dynamics 265 is on a league of it own.

Puntos a favor:

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

Contras:

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Gytis C.
Engineer en Lituania
Materiales de construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dynamics 365

4 el año pasado

Comentarios: That common look and feel also has very tight integration some of the Microsoft office types of products, so for if you're used to your spreadsheets and trying to figure out how you can continue to work within your spreadsheets either uploading information into Dynamics 365 or exporting from Dynamics 365 to excel it becomes a lot easier to do and it's fairly seamless from a integration prespective.

Puntos a favor:

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

Contras:

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.

Agnes M.
Technical Engineer en EE. UU.
Banca, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good System for Savings and Credit Coopertaive Societies

5 hace 2 años

Comentarios: I loved Dynamics, its ease of implementation and use.

Puntos a favor:

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Contras:

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Sarah O.
Sarah O.
Marketing Coordinator en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great customizable software but a pain to learn/set up!

5 hace 2 años

Comentarios: Overall this can be a fairly complicated software if you're used to more simple PM websites like Trello or Teamwork Projects. However, it is so customizable that it will basically work for any type of industry you're in. It helps us see all of our data, projects, production, and customer service in one spot instead of using different websites/softwares for each aspect of the business. I would highly recommend Dymanics, but go through their internal team to get it set up and take some training sessions first.

Puntos a favor:

This is by far the most customizable project management software I have ever used. It helps keep our entire team on track, from the customer service to product team. We are able to write all the necessary information into every single job and track where it is in our system. We love the ability to tailor this platform to our specific needs. You can pretty much make this software work for any type of company you're working in.

Contras:

This can be extremely frustrating and take a long time to set up and learn. If you transfer information over from a previous PM software, be prepared for a ton of copying & pasting. Luckily the Dynamics internal team was able to set everything up for us with a little direction, and we were back a forth a lot to get the platform to where we wanted it to be. After that, it took many tutorials and training sessions to learn all the ins-and-outs of the website, but it was worth it in the end.