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Sobre BedBooking

Un sistema de reservas para la gestión del alquiler de habitaciones (Sistema de gestión de propiedades).

Descubre más sobre BedBooking

Puntos a favor:

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Contras:

Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates.

Valoraciones de BedBooking

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,2
Funcionalidades
4,2
Relación calidad-precio
4,6

Probabilidad de recomendación

8,4/10

BedBooking tiene una valoración global de 4,5 estrellas sobre 5 según las 20 opiniones de usuarios de Capterra.

Filtrar opiniones (20)

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Filtrar opiniones (20)

Rick
Owner / Manager en EE. UU.
Hostelería, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Product

5,0 hace 4 años

Comentarios: My staff and I are able to see the same reservation information remotely on our phones in real time. It has freed me up from having to sit down and work out a schedule for my cleaning staff. They can see when someone checks out, and they know when a unit needs to be cleaned.

Puntos a favor:

The calendar view gives me a quick overview of availability for my cabins and homes. I'm able to go further into the app to record guest's personal information and reservation details without having to be tied down to my office computer.

Contras:

Two issues: - Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates. - The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations. There are too many different spellings, and A LOT of different names out there that could never be included into a standard spell checking database.

Respuesta de RST

hace 4 años

Hi Rick, thanks for the great review. BedBooking app use time gmt+0, because we have users all over the world, that is why we use univerality time for our server data. About your second issue - BedBooking automatically sets the first mark in the field "Enter name and surname (Main guest)". This could be confused if you fill different names, but usually is helpful for our users. If you have more questions, please contact us. Your opinion is very important. We will check your suggestions and take some action.

Muliadi
Property Owner en Indonesia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best hotel reservation manager system

5,0 hace 4 años

Comentarios: Very good.
I am happy
Very helpfull

Puntos a favor:

Simple Easy to used Inexpensive Fast Very goog

Contras:

Nothing. All the best. This is the best hotel software I know

Respuesta de RST

hace 4 años

Thank you for the feedback Muliadi! Very much appreciated. We're happy to hear that you're enjoying using the app!

Robin
Owner en EE. UU.
Hostelería, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mediocre at Best

3,0 hace 3 años

Puntos a favor:

I can't find another app that provides similar functionality.

Contras:

The functionality is remedial and not customizable, at all. The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests. Using the message process is labor intensive because many times they don't understand what I'm asking for. I have to go back and forth, way too many times to get an accurate explanation or resolution. When I ask for something custom, I'm told they are working on it, but I never see the improvement.

Respuesta de RST

hace 3 años

Thank you for honest review. Due the world wide of the BedBooking App and supporting 24 languages and all time zones we prefer email contact with the customer (or contact form). But for special customer request we can schedule a phone call or video call. Just send, a message to us: "Hi guys, I really need a phone call. I prefer the next Monday at 2:00 PM UTC." Our support team will contact with you. Since the last 8 years we developed BedBooking bases on user feedback and suggestions. But it looks not possible to develop all user request in the same time. All the users needs are aggregated, analyzed, and prioritized to develop. Some improvements looks as a simple work on the first look, but they are more complex and they need more time and attention. We work hard to make hospitality simpler and smart. Sometimes we make a mistakes, but we work with passion each day to satisfy our users.

Lize
Owner en Sudáfrica
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

BedBooking - Excellent application

5,0 hace 4 años

Comentarios: Excellent - I can view and change my calendar anywhere, live system so my staff can see the latest updates, notes to staff, easy to add rooms.

Puntos a favor:

Easy to use, available to all my staff, colourful and great calendar view.

Contras:

I would like integration with other calendars without a rate attached to the room per night. Availability only - no rates.

Respuesta de RST

hace 4 años

Hi Lize, thanks for the great review! Thank you for using BedBooking. Any input you have is appreciated.

Enrique
CEO en España
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The cheapest and most useful software for your hostel

5,0 hace 4 años

Comentarios: We have improved quite a lot the control of the bookings from airbnb and booking, avoiding double bookings.

Puntos a favor:

It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it!

Contras:

We can not do many extra options like accounting, opening doors from the app, scan passports...

Respuesta de RST

hace 4 años

Hi Enrique, thanks for the review! We are constantly developing the BedBooking application and many more functionalities will appear soon. We are happy to take your suggestions for discussion in our development plans.

Antonis
Owner en Grecia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Perfect software for medium size accomodations

5,0 hace 4 años

Comentarios: Very good

Puntos a favor:

Functionalities of the software were exactly what I was expecting and easy to use.

Contras:

Read only access for other employees of my company

Respuesta de RST

hace 4 años

Hi Antonis, thanks for the nice review. It really motivates us to keep working by providing the best service possible.

Davor
Owner en Croacia
Hostelería, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Make your life less stressful

5,0 hace 3 años

Comentarios: all reservations in one place, easy creation of invoices and communication with guests, synchronization of calendars.

Puntos a favor:

simplicity, regular updating and adding new features.

Contras:

integration for the website should be improved, (wiget) add credit card billing to payment methods.

Oksana
Director en Alemania
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good Programm

4,0 hace 4 años

Comentarios: Easy to add or change bookings.Good for small companies

Puntos a favor:

Easy to use this app when travel overall

Contras:

would like better customer service toreach from other countries,for example from Germany

Jana
Owner en EE. UU.
Cría de ganado, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Evaluating the product currently

4,0 hace 2 años

Comentarios: I found that customer service was very quick to reply to a question that wasn't answered in the website. It was a bit difficult to find how to ask it but once it was asked and I responded that their suggested topics still didn't answer my question, I had direct communication within 12 hours.

Puntos a favor:

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Contras:

I would like to the the USD use a period to separate the dollars from cent instead of the comma. I'm looking forward to seeing what is offered in the additional services that is in the next roll out. It is confusing that you can define them but not yet add them to a reservation.

Usuario verificado
Usuario de Linkedin verificado
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

BedBooking is good service

4,0 hace 5 años

Puntos a favor:

BedBooking is easy to use and provides all the information you need. I love it. Recommended.

Contras:

Really, nothing. This application has no bad sides.

Polyvios
Master en Grecia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Useful and cheap

5,0 hace 4 años

Puntos a favor:

Easy and user frendly software. Manage reservations, check in, check out, finances, statistics etc.

Contras:

iphone widget

GARY
OWNER en Australia
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

BED BOOKING

5,0 hace 4 años

Puntos a favor:

VERY EASY TO USE MULTEPPLE DEVICES I AM MOSTLY ON MOBILE PHONE ALL THE TIME

Contras:

NO HASSLES WHAT SO EVER INTERGRATION WITH DECKTOP IS GREAT

Albertus
Manager en Sudáfrica
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Happiness

5,0 hace 4 años

Puntos a favor:

Software easy to use, even if you just use the basics.

Contras:

Some area on the functionality need some improvement, like the client records.

Usuario verificado
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Terrible Customer Support

2,0 hace 2 años

Comentarios: Never try to sync with OTA's . The system double books, misses booking and there is NO SUPPORT

Puntos a favor:

The calendar feature is nice.. It is clear and easy to use.

Contras:

THERE IS NO CUSTOMER SUPPORT. WORSE THERE IS WRONG CUSTOMER SUPPORT. They are in Poland and they take days if not weeks to reply. Do not buy this product . You will be sorry if you do.

George
Owner en Grecia
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for AirBnb and small businesses

4,0 hace 4 años

Comentarios: Very good experience and I am very happy using it. I would highly recommend it.

Puntos a favor:

Ease of use, UI, some automations like price / day etc

Contras:

The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self).

Respuesta de RST

hace 4 años

Hi George, thanks for the nice review. We constantly analyze and introduce various solutions - including price plans. Thank you for your suggestion.

Danial
Founder en Malasia
Ocio, viajes y turismo, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy for start up

5,0 hace 4 años

Comentarios: Excellent

Puntos a favor:

Easy to use for those who not familiar with booking system

Contras:

So far i am fine with the software And all the integration with my smart phone

Freyni
Owner en Sudáfrica
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review from Erin Farmhouse & Cottages, South Africa

5,0 hace 2 años

Comentarios: Excellent, support is quick

Puntos a favor:

Affordability, easy to use, mobile app which synchronises with online version, invoicing

Contras:

Not sure I dislike anything, I probably don't use everything as yet, maybe that the invoicing module doesn't recognise my banking details (really not an issue though)

Moon
Marketing en Kenia
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great software cheap price

5,0 hace 4 años

Comentarios: Excellent highly recommend. Wish there was a feature that told you what the percentage of bednights booked in a month was (occupancy rate).

Puntos a favor:

Great system easy to use and look at and a bargain price.

Contras:

The support is weak as there is no helpdesk and emails take a while to be replied to.

Daniel
Owner en EE. UU.
Hostelería, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use

4,0 hace 4 años

Comentarios: Have used the free trial for a while before purchasing premium and works great.

Puntos a favor:

It is easy to use and see all my rentals on one calendar.

Contras:

I wish it could sync with AirBnB’s platform calendar.

Salim
Owner en Omán
Hostelería, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best and Easy to Use App

5,0 hace 4 años

Comentarios: Best App we have come across.

Puntos a favor:

Setting up your rooms and requirements.

Contras:

Pop up of errors to clear it don't affect the operational features.