17 años ayudando a las empresas argentinas
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Sobre Connecteam

Programación de trabajos con actualizaciones de estado por GPS, notas de turnos y más con la aplicación todo en uno de Connecteam, que es potente y fácil de usar.

Descubre más sobre Connecteam

Puntos a favor:

The time clock integration with shift scheduler has been a great tool in keeping track of the ongoing projects.

Contras:

I don't like that i can't go put in unavailable the employee can only do that.

Valoraciones de Connecteam

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,9
Funcionalidades
4,6
Relación calidad-precio
4,7

Probabilidad de recomendación

9,3/10

Connecteam tiene una valoración global de 4,8 estrellas sobre 5 según las 337 opiniones de usuarios de Capterra.

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Filtrar opiniones (337)

Kristina
Admin Specialist
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Looks professional, easy to use, and great value for the cost.

5,0 hace 4 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Felipe
Analista IT en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Connecteam te ayuda con el flujo de trabajo

5,0 el año pasado

Puntos a favor:

Ha sido un aplicativo muy útil y de fácil uso para nuestra área de workforce.

Contras:

Dependiendo el dispositivo donde se implemente puede tornarse lento

Respuesta de Connecteam

el año pasado

Thank you so much for recommending Connecteam! If you've encountered a technical issue that you'd like to be resolved, please contact our super-fast-to-respond support team at [email protected] :) Thanks!

Juan
Juan
Booking Manager en Argentina
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Connecteam: Una Solución Eficaz para la Gestión de Equipos

4,0 hace 2 años

Comentarios: En general, me parece que es una herramienta completa y eficiente para la gestión de equipos, con una amplia gama de funciones que van desde la comunicación hasta la planificación de proyectos y el seguimiento de tareas. La plataforma es fácil de usar y la integración de mensajería es muy útil. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz para la gestión de su equipo.

Puntos a favor:

Lo que más me ha gustado de Connecteam es su plataforma de mensajería integrada. Permite una comunicación clara y eficiente entre los miembros del equipo, lo que es esencial para una buena gestión de equipos. Además, la asignación y seguimiento de tareas es muy fácil y efectivo, lo que es una gran ventaja para los líderes de equipo. También aprecio la funcionalidad avanzada de planificación de proyectos y la capacidad de monitorear la productividad del equipo, lo que es una herramienta valiosa para cualquier líder de equipo.

Contras:

Es posible que algunos usuarios puedan encontrar que algunas funciones son un poco complicadas de entender al principio, pero con un poco de práctica y tiempo, es fácil aprender a usarlas. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz y completa para la gestión de su equipo.

Respuesta de Connecteam

hace 2 años

Thank you for your review, Juan! We are glad to hear you have streamlined communication and increased productivity within your team! We would be happy to get more feedback from and learn how we can gain a 10/10 review from you :) My name is Chen and I'm from Connecteam's product team. If you'd like to share more insights and feedback with, please email me at [email protected] Thanks again!

Usuario verificado
Usuario de Linkedin verificado
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Best plataform

4,0 el año pasado

Puntos a favor:

Fácil de usar en el móvil, rápida y sencilla

Contras:

a veces tengo problemas para adjuntar trabajos

Respuesta de Connecteam

el año pasado

We really appreciate you suggesting Connecteam! We want to help you with any issues you may be having while attaching jobs, but we're not sure what exactly you refer to, making it harder to help :) If you could reach out to our support team at [email protected], we'd be happy to assist you and get things sorted out. We're always here to help our users, so don't hesitate to contact us. Thanks again!

laura
agente de ventas en España
Seguros, 1.001-5.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

solucion eficaz para gestionar equipos

4,0 hace 2 años

Puntos a favor:

llevo muy poquito usando esta aplicación pero lo que mas me ha gustado es ver mediante GPS el fichaje de los empleados en el sitio donde estén, la modificación de turnos y la eficacia para comunicarte con soporte

Contras:

lo que menos me ha gustado es que aun no termino de entender mucha sistemática de la aplicación, me esta costando un poco llevar a cabo varias tareas porque no es fácil de entender.

Juan
Manager en Honduras
Aerolíneas/aviación, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mejor app de evalúa evaluación de tu equipo

5,0 el año pasado

Puntos a favor:

Una plataforma que te permite evaluar tu equipo de trabajo

Contras:

Debe mejorar en algunas pequeños detalles, pero en general me gusta mucho

Respuesta de Connecteam

el año pasado

Thank you so much for recommending Connecteam :) We're happy the platform benefits your business, and if there's anything else we can help you with, please don't hesitate to reach out to us through the 24/7 live chat or at [email protected] :)

Sofwane
Sofwane
Multimedia en Emiratos Árabes Unidos
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Efficient Employee Management Made Easy with Connecteam

5,0 el año pasado

Comentarios: My overall experience with Connecteam has been highly positive. The platform has truly transformed the way I manage my team and has greatly improved productivity within my business.From the moment I started using Connecteam, I was impressed by its user-friendly interface and intuitive design. Navigating through the platform and accessing its various features was effortless, both on the web interface and the mobile app. This ease of use made the onboarding process smooth for me and my team.Connecteam's comprehensive range of features impressed me the most. The platform covers all aspects of employee management, from time tracking and shift scheduling to task management and communication tools. I found the time tracking and shift scheduling features particularly useful in ensuring proper staffing and simplifying payroll management. The task management feature improved collaboration and boosted productivity within my team.The communication tools provided by Connecteam have been invaluable. The chat feature allows for instant and seamless communication between team members, reducing the need for lengthy email exchanges or in-person meetings. The announcement feature also enables me to share important updates and information with the entire team instantly.Connecteam's customization options have allowed me to tailor the platform to fit my specific business needs. Creating customized forms, checklists, and reports has been immensely helpful in collecting and managing data th

Puntos a favor:

From time tracking and shift scheduling to task management and communication tools, Connecteam offered a complete solution for optimizing team productivity.The platform's ease of use was also a standout feature. Setting up and navigating through Connecteam was seamless, both on the web interface and the mobile app. It made it effortless for me and my team to adopt and utilize the platform effectively.Additionally, Connecteam's customization options were highly beneficial. I could tailor the platform to suit my specific business needs by creating customized forms, checklists, and reports. This flexibility allowed me to collect and manage the data that was most relevant to my operations.The customer support provided by Connecteam was exceptional. Whenever I had questions or concerns, their support team responded promptly with helpful solutions. Their knowledge and friendliness made the overall experience even more positive.Overall, Connecteam's comprehensive features, user-friendly interface, customization options, and excellent customer support were the aspects that I liked the most. It truly revolutionized the way I managed my team and enhanced productivity within my business.

Contras:

While my overall experience with Connecteam was highly positive, there were a few aspects that I found could be improved.Firstly, the pricing structure of Connecteam could be a bit more transparent. Although the platform offers different pricing plans, the details regarding the exact cost and included features were not always clear upfront. It would be beneficial to have more transparent and easily accessible information about the pricing options available.Secondly, while Connecteam provides a wide range of features, some users might find that certain advanced functionalities are missing. Depending on specific business needs, there could be a desire for additional features or more advanced integrations with other software systems. Expanding the range of features and integrations could further enhance the platform's capabilities and appeal to a wider range of businesses.Lastly, while the customer support provided by Connecteam was generally excellent, there were occasional instances where response times could have been quicker. Although these instances were rare, having faster response times to inquiries or support requests would further improve the overall customer experience.Despite these minor areas for improvement, it is important to note that they did not significantly hinder my overall positive experience with Connecteam. The platform's strengths in comprehensive functionality, ease of use, and customization options far outweighed these minor drawbacks.Overall,

Respuesta de Connecteam

el año pasado

Sofwane, WOW! This is the most detailed review we've ever read, thank you so much for putting the time to write it, we highly appreciate it! We're glad to hear Connecteam has changed the way you manage your business as you can do much more, from the same place, effortlessly :) As for adding more capabilities and integration to the platform, you can count on us that we're on it :) Connecteam is a never-ending idea and we improve it week by week :) Stay tuned for new releases as we have plenty of them coming very soon! Thanks again for your amazing, detailed feedback, we appreciate it very much :) If you have more ideas for improvements, please email us at [email protected] so we can connect and hear more, share our roadmap with you, and get your feedback :) Thanks!

Heather
General Manager en EE. UU.
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

A gamechanger for me as a General Manager

5,0 el año pasado

Comentarios: Connecteam has helped with managing our employee work time and scheduling tremendously. I have slowly implemented more and more features to benefit our company as a whole and I have been extremely happy with what I have implemented so far. The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability. I am never disappointed in their service. Even if my question is not answered exactly as I had hoped, they have always offered solutions. Customer service with Connecteam is TOP NOTCH!

Puntos a favor:

Connecteam is helped my company handle employee timesheets. We previously did timesheets by hand and there were multiple human errors. It was very time-consuming for me. Connecteam has significantly increased our efficiency and improved my ability to prioritize other responsibilites. Implementing the application was a challenge only because our staff was resisting the change. Once they understood the ease, we were able to implement easily.

Contras:

There have been some small features that I have desired in my use of this platform, but nothing major. A little more customization with the scheduling would be nice. I have had to find work-arounds to fit our business - but it has worked out. I would like to be able to create a pdf of a schedule before it is published. Again, I have found alternatives to make it work.

Respuesta de Connecteam

hace 12 meses

Thank you so much for your review! It's amazing to hear how you improved your business operations and payroll process while introducing your team to an easier, more capable solution. It also shows a lot of character of you as a manager, as you managed this change amongst your team, heard their concerns, and implemented it successfully 👏 As for printing the schedule to a PDF, that's definitely a feature you already have in Connecteam! Simply access your schedule > actions > print week 🤗 If there's anything else we can do for you, you know where to find us :) Thanks again for recommending Connecetam and sharing your success story!

Andy
Project Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Nice scheduling app for employees

4,0 hace 2 semanas Nuevo

Puntos a favor:

Easy to schedule employees and move shifts.

Contras:

Would be nice to be able to see who scheduled each employee from the overall schedule board without having to click into each individual schedule

Respuesta de Connecteam

hace 2 semanas

Thank you for your review and recommendation! :) We'll explore your suggestion for future updates. Thank you!

Josh
Dean of Students en EE. UU.
Entretenimiento, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Buyer beware (you get what you pay for!)

2,0 hace 2 años

Comentarios: Their "customer service" is all online through chat, and they will always "put in a fix" and then expect you to go read some stupid newsletter to see if the fix has been implemented. They can't seem to see anything from their end as well, so they're constantly asking me for screenshots or videos of the issues. Their managers don't seem to care either. I had a video chat with one to discuss a bunch of the time-eating features, he didn't take any notes and only seemed interested in one thing that "should've been working," and still doesn't. They clearly don't care that their product is sub-par.

Puntos a favor:

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

Contras:

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

Respuesta de Connecteam

hace 2 años

Thank you for your feedback, Josh. We're sorry to hear you have such negative feelings about the platform and would like to improve as much as we can. As for the schedule - did you try to have a live meeting with your account manager? That can help us understand what's important for you when scheduling your team, and advise on the best tools to do that (templates, open shifts, repetitions, etc.). As for the customer service you've received, the reason the team asks for screenshots or videos is in order to identify the problem. If it's a technical issue that's not happening in all accounts, it means we can't reproduce it. If we can't reproduce it, we can't understand what needs to be fixed. While this can be annoying, it's important so we can help. If it's not a technical issue, we need to understand exactly what you're doing in order to advise. My name is Chen and I'm from the product team. If you'd like to talk to me directly, please email me at [email protected]. Thanks!

Helmi
Chief Operations Officer en EE. UU.
Productos químicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Keep team in a better management

5,0 hace 2 meses

Puntos a favor:

Easy operation to manage worker time and schedule for everyone shift. Automating the attendance tracking to prevent mismanagement issues that we had with manual operation.

Contras:

Onboarding is a bit tricky and challenging because the documentation isn't detailed enough.

Respuesta de Connecteam

hace 2 meses

Thank you so much for posting your review :)

Jane
Financial & Administrative Manager en Sudáfrica
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

I Absolutely love Connecteam

5,0 el año pasado

Comentarios: I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.

Puntos a favor:

It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.

Contras:

If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.

Respuesta de Connecteam

el año pasado

Jane, it's so awesome to hear you're able to run your business from one place and improve multiple aspects of your day to day :) Can you please email me at [email protected]? I would love to chat :) Thank you! Chen from the product team

Faith
Admin Assistant en EE. UU.
Impresión, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The UPS Store

5,0 el año pasado

Comentarios: Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.

Puntos a favor:

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Contras:

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

Respuesta de Connecteam

el año pasado

Thank you so much for recommending Connecteam, Faith :) We truly appreciate your willingness to help us spread the word about how Connecteam helps businesses with a majority of employees that do not sit in front of a desk, to better communicate and operate their day-to-day :) As for improving the ability for users to accept multiple shifts at once, and making a better scheduling experience for admins in the mobile app - we completely agree and already have plans for those areas. Thanks again for everything :)

Natalie
Office Manager en EE. UU.
Producción audiovisual, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Pleased with the product

5,0 el año pasado

Comentarios: My team was hesitant to use Connecteam but it was so easy to learn! I love that I have access to it on my phone & computer - it really keeps me organized and I can easily stay on top of everything that is going on. Before, things would pile up quickly and communication wasn't as efficient as it is now. Any problem I encounter is QUICKLY addressed by customer service representatives!

Puntos a favor:

Every feature we use has streamlined and organized my team for the better. The customer service is excellent and the ease of using the app & website is so simple! I really appreciate the videos on each feature - I much prefer learning it on my own and then sharing the videos with my team to help them become more efficient as well.

Contras:

I wish there could be a combo package. While I primarily use Connecteam for "Operations" it would be nice to have some more than the free options in HR.

Respuesta de Connecteam

el año pasado

Thank you so much for recommending Connecteam! We're happy to hear you're able to get more with Connecteam, all from the same place :) Our Hubs are already extremely low-priced compared to other solutions in this class, but if you'd like a discount, we can talk :) Please contact me personally at [email protected] so I can assist you as quickly as possible. Thanks again!

Anders
Anders
Production Supervisor en Dinamarca
Usuario de Linkedin verificado
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Fantastic time clock software with a ton of extra features

5,0 hace 2 años

Comentarios: We have saved time for the administration. We have gotten more clarity over our spend hours. Employees have gotten a better information and news overview. Employees have gotten a greater insight and clarity of hours. I could go on with all the extra benefits we have found using this software.

Puntos a favor:

It is hard to summarize. The software covers so many different platform uses. We primarily use it for time clock features but we get so many extra possibilities presented: - tracking of incident reports- Easy communication platform for important news, updates etc. - HR tracking of skills and courses- Travel expenses- Task management- Etc-

Contras:

Sometimes it is hard to find the correct way to setup a feature or function because there is a settings tab under each function.

Respuesta de Connecteam

hace 2 años

Andres! Thank you so much for your amazing review! It's great to know you are happy with Connecteam and find it efficient for your business! Connecteam is an all-in-one platform. It means that it suppose to replace multiple tools businesses need to manage their team and have them all under one roof. What makes Connecteam different than other software, is the capability to build the app exactly to your needs, meaning activating and paying only for the things you actually need. That way, you're not being overwhelmed and not paying for stuff you don't need at the moment or at all! Because of that approach, each product in the platform has its own set of UI, capabilities, and settings options. And, of course, you have the main settings menu for all general options :) Hoped that helped clarify why things are built the way they are :) Thanks again for your review!

Alicia
Staffing Coordinator en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Connecteam review

4,0 hace 4 semanas Nuevo

Puntos a favor:

Connecteam is all at your fingertips. Very easy to communicate with all parties.

Contras:

At times using Connecteam there is a delay in delivery sending messages

Respuesta de Connecteam

hace 4 semanas

Thank you so much for your review and recommendation! We're glad to hear you find Connecteam to be effective and easy to use :) As for the delay in delivery when sending messages - we'd like to hear more about it so we can focus our efforts on understanding what's going on and get it fixed for you. Can you please reach out to me at [email protected] with as many details as possible about what you're experiencing? Thank you so much!

Don
CEO en EE. UU.
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Save time and money with Connecteam

5,0 hace 4 años

Comentarios: During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.

Puntos a favor:

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Contras:

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Respuesta de Connecteam

hace 4 años

WOW Don! Thank you so much for taking the time to write this amazing review! We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it! Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed! Thanks again for being so awesome :)

Cora
Human Resources Advisor en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Amazingly flexible platform that is super affordable!

5,0 hace 4 años

Comentarios: Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.

Puntos a favor:

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

Contras:

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Respuesta de Connecteam

hace 4 años

Thanks for the amazing review Cora! We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities. By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Rina
Owner en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Small Business

5,0 hace 4 años

Comentarios: The support has been amazing. I had a live one on one with a rep that went over features that were applicable to MY business, not just a general introduction that wasn't pertinent.

Puntos a favor:

I liked that it was able to support us as a small business, and not only for large businesses. We use the scheduling aspect, lists, tasks, and updates.

Contras:

There are some features in the advanced pricing tier that I would like but am not able to access.

Respuesta de Connecteam

hace 3 años

Thanks for the awesome feedback Rina! Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :) We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business. Thanks again for being awesome!

Becky
Accounting & HR en EE. UU.
Servicios, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Practical, efficient & cost effective solution

4,0 hace 3 años

Comentarios: Use it everyday, works well for what we need within our budget.

Puntos a favor:

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Contras:

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

Respuesta de Connecteam

hace 3 años

Thanks for the feedback, Becky! We 100% agree with linking some areas and already do that in some places on the platform, and more will be added! As for a timesheet approval flow, that's on our roadmap for the very near future! Stay tuned for our product updates coming out regularly :) Thanks again for your review!

Austin
Manager en EE. UU.
Seguridad e investigaciones, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Really like Connecteam and I think you will as well

5,0 hace 3 años

Comentarios: Really like Connecteam. I have deployed it one and was very happy and when I changed employers I deployed it for my new team as well. The platform is absolutely packed with features and you can get really granular with customization. It’s kind of the Swiss Army knife of personal management platforms. Customer support is great too.

Puntos a favor:

Super easy to get set up and going. Packed full of features!

Contras:

Occasional feature malfunction when a new update is pushed, but is always resolved in a couple hours.

Respuesta de Connecteam

hace 3 años

Thanks for the awesome review, Austin! We're happy to hear you can do a lot from the same place using Connecteam :)

Meghan
Chief Operating Officer en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best Platform Of It's Kind For Scalability

5,0 hace 5 años

Comentarios: It's been an overall excellent experience. Highly recommend!

Puntos a favor:

I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!

Contras:

One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.

Respuesta de Connecteam

hace 5 años

Hi Meghan! Thank you so much for taking the time to write such an amazing and informative review, both for us and for the people that reading this review and can benefit from it when evaluating Connecteam for their business. One of our goals for 2019 is to add more and more capabilities to the mobile app, especially for admins, so you can expect to have the option to view and manage workflow entries from the mobile app pretty soon! Thanks again for the review, we highly appreciate your feedback :)

Kathleen
EXECUTIVE ADMINISTRATOR AZ BRANCH en EE. UU.
Servicios medioambientales, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Couldn't Manage Without This Software!

5,0 hace 3 años

Comentarios: It has been so easy and so effective and all inclusive that after we started using it in one of our branch offices, we pitched it out to corporate and they were so impressed with what it can and does do for us and the time savings it has provided for various departments that it is now aggressively being rolled out across the Pacific Northwest offices and here in our southwest branches, it is officially our scheduling and time keeping software and we plan to integrate more and more features as we move forward. The support team is OUTSTANDING!!!!! I have developed what feels like personal relationships/friendships with a couple of the team ([SENSITIVE CONTENT] is AMAZING) and they are the most responsive team I have dealt with in the capacity of live chat help and zoom training meetings whenever needed. I can't speak highly enough about their level of customer support and assistance.

Puntos a favor:

My favorite thing about this software and I am just now learning this is the ease of use and roll out and teaching other branches within the company how to use it. We have had multiple training sessions on this over the last few weeks with other branches and questions, help, and problems getting going are all minimal. It is so easy to use even for the beginner. Also getting feed back on it being "fun"

Contras:

I don't have any dislikes for the software and it seems that everytime we ask about a possible implementation or feature that may not be within Connecteams, they develop and implement it! I have watched more and more features and abilities come on board the system and just yesterday found yet another new feature I hadn't seen before which will make a huge difference in reporting and totaling hours for employees (decimal compared to minute options on hours counts/totals is now a preference choice).

Respuesta de Connecteam

hace 3 años

Thank you so much, Kathleen! You have no idea how much it means to us! While code and design can always be improved or changed, providing the best-in-class customer service is something that runs through our veins, so being acknowledged by you really means a lot :) And of course, it's awesome to hear that you find Connecteam to be easy to use and implement in the organization :) Thank you!

Bara
Business Development Manager en Arabia Saudita
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Flexible and Reliable ERP for Deskless Workers

5,0 hace 2 años

Comentarios: My overall experience with Connecteam is very positive, and I periodically recommend it to my colleagues when they look for a similar application.

Puntos a favor:

I loved the flexibility that Connecteam offers and how it is heavily focused on mobile and tablet users. Only Administrators need access to a computer for creating new workflows or for deeply intricate configurations. But other than that, once the system is setup and configured properly, it can be used entirely from the phone or tablet, which is a great selling point when it comes to the field of construction where the most of our workforce is distributed among a number of sites. Connecteam makes it easy to organize your work, documents, and streamline your workflow. It is easy to use, has a lot of educational resources, holds periodic educational seminars, and their customer support team reply quickly when I contact them through the chat, and their customer support team is truly amazing and helpful.

Contras:

* I found workflows that require multiple levels of approval are fairly hard to implement. * Not being able to connect my form outputs to google sheets in the advanced plan in operations (It requires an API which is only available in the enterprise package).

Respuesta de Connecteam

hace 2 años

Thank you so much for your review and for recommending Connecteam! We enjoyed reading your review, and it's great to hear Connecteam benefits your business' everyday work :) Multiple approval levels are indeed a highly advanced capability that may have a learning curve, but I can tell you that a new revision of this capability is already on our roadmap in order to simplify things and make it easier to use :) As for the Forms API - please note that Connecteam allows you to have each Hub in the plan you need, meaning that you can have the Enterprise plan for the Ops Hub, but use the main plans on Comms and HR Hubs, so you're truly paying only for what you actually need. If you still find the Enterprise plan to be a big jump from the Advanced plan you're currently subscribed to, please don't hesitate to reach out to us. We may be able to find a better deal to accommodate your needs :) Thanks again for writing this amazing review :)

Natalie
District Training Manager en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

10 Fitness Review

4,0 el año pasado

Comentarios: I love connecteam. It's really brought together our business and we've leveled up our training and development. The company culture has improved because we post daily updates on our sales and the employees get to like and comment. Very happy with our experience. The site does go down too frequently for my liking but overall satisfied.

Puntos a favor:

Easy to use. Flexibility with features. All in one app

Contras:

I would like to be able to have a scoring system for forms. We do cleaning audits and sales audits and we would like to score them. We are currently using Go Audit platform because connecteam does not have this feature yet. Either upgrade the quiz feature to be more flexible or add scoring to forms.I would also like to have connecteam integrating with ADP so we can use it for scheduling, payroll, time off and automated user management

Respuesta de Connecteam

el año pasado

Thank you so much for your review! Can you please email me at [email protected] so we can talk about the scoring you're looking to have in your forms? I would be happy to better understand the use case :) Thanks again!

Rhonda
Accounting/HR en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easiest System I've ever used with the best Customer Service!

5,0 hace 3 años

Comentarios: Connecteam took us out of the land of paper and into the digital age. We are no longer spending days adding up timesheets, mileage logs, and having multiple calendars to keep track of vacations or having to print out phone lists. The employees can quickly engage with each other and do it quickly and efficiently. Customer service has been amazing from the start. They are quick to respond, willing to make video trainings just for me and are willing to take my ideas for change and work on them.

Puntos a favor:

This system was easy to learn and easy to implement. Getting 40+ people who were stuck in their ways to accept something new....it had to be good! They have loved the chat feature, directory, and updates are a great place to acknowledge Birthdays and special accomplishments. I've also used it for annual training and onboarding, wow....has that saved me mountains of paperwork. The time clock feature is great for tracking their appointments with patients and the Job Scheduler we use for vacations.

Contras:

Because our payroll has to be so detailed because of healthcare we are having to figure out different ways to get the totals for payroll but we are getting it figured out.

Respuesta de Connecteam

hace 3 años

Rhonda, your review is amazing in so many ways! We love that you do so much with Connecteam and that your 40+ team members find the app to be simple and easy to use! We are super happy to hear how your organization went completely digital using one platform, and that you find it to be affordable, especially when compared to everything you use Connecteam for, which is usually being done with 5-6 different apps! As for the timesheet reports, we just released a new custom report editor for our timesheets! You can now rename all columns, rearrange columns with a simple drag & drop, decide which will be included in your report, modify formats for most columns, change sorting, and much more! Make sure to check it out! Thanks again for making our day! :)