Opiniones de TXT180

Been a customer for years

Comentarios: TXT180 has been a partner for years. They are the underlying infrastructure for our award-winning text to donate service. We've been very happy with their service and the functionality. Overall, it's been a great partnership!

Puntos a favor:

Probably the customer service. CSR is always helpful and wonderful to work with. She finds a solution to your needs.

Contras:

The fact that I cannot change or delete my keywords myself.

Texting-trying to keep up with the changing time

Comentarios: Overall the experience has been positive, so far it has been working for our need and we hope to use it for other programs that will be starting in the fall. Its affordable and we would recommend it to other agencies or businesses to try the free trial you will not be disappointed.

Puntos a favor:

I liked that it was easy to use, it was very user friendly and if I needed assistance customer service was there to help. It did exactly what is said it would do a it was a great fit for our agency since we are not that to big and the price was just right for our budget.

Contras:

The amount of characters that can be typed for each message and that you can not send an emoji in your message.

It's ok

Comentarios: I'm probably going to change soon.

Puntos a favor:

I like it because it's cheap, but I think it could be better. It's super simple and straight forward but I've seen other text platforms and I've thought about changing many times but haven't gotta around to it. I think it's a little outdated but the overall working software is ok. It does want it says, creates a text group and sends out text.

Contras:

It doesn't have great analytics. It doesn't help me to grow the groups. I don't like having to pay for more add-ons when it should be included in my package. I think the software could be better. The mobile is really bad.

Great product & service!

Comentarios: I use TXT180 as a SMS autoresponder and it's perfect for what I need.

Puntos a favor:

I really like the ease of use, that the support team has always been very helpful, and I think it's a great price for this product & service.

Contras:

I don't really have any complaints to be honest.

Love txt180 - it's an inexpensive, simple way to reach new customers & communicate with existing one

Puntos a favor:

I love that its fast, easy, affordable, and effective. Everyone has a cell phone - so it's quite easy to get persons to subscribe and very fast and efficient for me to deliver upcoming events, auditions, or sales I am offering for my business. Another huge plus is the fact that I am able to auto deliver messages, drip messages, set up call lists, and message subscribers from the software.

Contras:

I really do not have any cons about the software. I absolutely love it, hence the reason I am still utilizing it nearly 2 years later.

Great experience, value, ease of use

Puntos a favor:

TXT180 is very easy to use and navigate. It's simple for people to sign up, and I love being able to schedule messages in advance.

Contras:

I wish that when people opted in, they provided their name. When I put in contacts, I can add a name, but if they opt in it is blank.

Use It All The Time - Love It

Puntos a favor:

The ease of communicating with our 800+ members whenever we have information we need to distribute in a timely manner

Contras:

Honestly, with how we utilize the software I haven't had any issues to dislike, and we have been using this for several years now.

Easy to use, never an issue, good price for the features available.

Comentarios: We were able to add an effective new marketing channel to our list of tools that we use to drive people to our weekly events.

Puntos a favor:

1) The ability to pre-schedule posts - pre-scheduling out posts for the week or month is easy and saves time 2) Simplicity of interface - it's easy to navigate around the platform and find what you're looking for.

Contras:

1) Signup form - the look and feel of the signup form looks outdated 2) Text-To-Win - can't pre-schedule text-to-win messages

The app makes it very user friendly

Puntos a favor:

Love you can have different groups allowing you to text certain customers promotions and not all and customers can reply to text which makes it easy to see who is reading your messages

Contras:

Only downside is you can not send emojis to add some flare to the messages.

We use this text program to alert our association members. So far it works well

Puntos a favor:

Beyond our monthly amount of text message, it is affordable to add more messages. We only subscribe for 500 per month, but our membership is 1500.

Contras:

I haven't really found anything I truly dislike. How you create and upload each list is a little bit of a long process to me.

Fabulous!

Comentarios: My business' experience with this product has been nothing but stelllar! It has improved recruiting tenfold!

Puntos a favor:

Very simple and easy to implement. There is nothing to it!

Contras:

Really there isn't anything really! What's aggravating is the limited amount of characters one can use per text. That's a government regulation.

Great!

Comentarios: Its a great site, and we use it a lot. Easy to use and easy to understand. Honestly it could be tweaked a tad to allow you more options, but overall my experience with txt180 has been awesome.

Puntos a favor:

So easy to use! Great software, & perfect for small businesses.

Contras:

Just wish you could make the texts repetitive. Also, wish your contact would show on receiving and outgoing text appose to the number only.

Great Company and Experience

Comentarios: I am not only gaining business from the use of txt180 but I'm helping others gain business as well.

Puntos a favor:

I like it because it's reliable it works the way they say it's going to and it's cost-effective. One of my main trigger points is customer service. Their service has out ranked any other company I have been dealing with lately.

Contras:

Looking forward to when it supports MMS.

Easy to reach our patients.

Puntos a favor:

I like being able to send messages to multiple people at once. The option of the patient texting to join is better than the staff having to manually enter patient information.

Contras:

I do not like the fact of having a limited amount of characters for the messages we need to send. It makes it hard for some to understand what we are trying to say when you have to use short sentences.

Easy to schedule/send messages

Puntos a favor:

Quality product for an awesome price! I would recommended this product to someone who wants a simple, easy to use system.

Contras:

The fact that it automatically logs you out after a period of time. I wish we had roll over messages for the monthly subscription as we often remember we need to use them the day after the system replenishes our counts.

review

Comentarios: It has help with employees moral, building great leaders

Puntos a favor:

It has been very good for each employee. We choose an employee at our Fridays team meeting to share a text received that week. Employees make comments about what the messages say on a regular basis. It has been extremely helpful for our staff. Inspirational messages, leadership messages and team building has all been great.

Contras:

We have no cons. The only thing is taking time to im-put the messages.

Excellent customer service and a dynamite product.

Comentarios: Communication with clients when we need to and cuts through the social media clutter to deliver our message.

Puntos a favor:

Love all the features for a fraction of the price of other providers. We are franchisees of a couple brands and I wish we could use TXT180 with them as well.

Contras:

Nothing not to like about TXT180. The price is great and the product is rock solid. No complaints at all.

Texting my 500 members

Comentarios: It works great, I hope they take the feedback and make it even better.

Puntos a favor:

I can easily import a current list of members and send them a text. I can purchase extra texts at a lower cost if I buy in bulk. they rollover and can be used in addition to the monthly texts I get with the subscription

Contras:

I would like to be able to personalize text by adding info like age, name , amount due . Items I can easily import on my spreadsheet. I would like to be able to email my members as well, can you add that to the service?

Satisfied Customer

Comentarios: 5 star company! We are very thankful to be a customer and will continue to recommend to anyone that ask!

Puntos a favor:

Our non-profit has been very satisfied with TXT 180. We have been pleased with the great customer service and the fact that it is an easy to use product. We use the text alert for all age groups and it is a highly successful form of communication. We are also very happy that TXT180 offers a discount for non-profits. Thank you!

Contras:

No complaints! We are very happy with TXT180

Exceptional customer support

Comentarios: We regularly use Txt180 to communicate with our associated churches and pastors. We've also used the "text to win" to gain more contacts.

Puntos a favor:

Very easy to shoot out a message to hundreds of people in under 5 minutes.

Contras:

Not as easy as it could be to move contacts around in different lists

Easy to Set up and Use with Great Customer Service

Comentarios: I set up our account a few months ago after taking over as Marketing Director, the switch saved my company about $5000 a year from our previous vendor. The TXT180 interface was easier to use and after a brief talk with the customer service we had our 3000 text subscribers loaded in and ready to go. Not sure why anyone would pay another company twice the price to get the same or lesser service than TXT180 is providing us.

Puntos a favor:

Super easy to use, allows me to quickly set up and schedule my text marketing.

Contras:

Would love to see a little bit more options for auto reply and click tracking.

I enjoy the efficiency and ease of the site.

Puntos a favor:

I enjoy the site and features being very user friendly. Every section is accessible and easy to read and use.

Contras:

I wish there was a report generated to inform us about texts that have bounced back so that we're aware of contacts with disconnected numbers,

Easy and Affordable

Comentarios: I am able to reach people quickly without setting a conference or meeting. Information is received and saves time and money.

Puntos a favor:

This is a great way to send messages without using group text. The option to schedule text blast is a great feature!

Contras:

The limit on how many characters is frustrating at times.

Easy to use. Once it's setup you can walk away and the system will take care of the rest.

Puntos a favor:

The drip system makes this software outstanding. Imagine a client text in to the system and the drip system automatically sends out a text and will repeat as u wish. It's the best. No need to go through emails and sending out reminders. Thanks txt180 will always stay a customer

Contras:

None. The system has been working for me the day I signed up. I have been with txt180 for over four years now. Haven't missed a text yet. Thanks

Great service!

Comentarios: Great!!

Puntos a favor:

The ease of getting all text inquiries forwarded to me and the support from the team!

Contras:

Sometimes to set up a new campaign, the software is not intuitive...