Opiniones de UKG Ready

Excelencia administradora personal

Comentarios: Altamente.positiva y muy recomendada APLICACIÓN EXCELENTE

Puntos a favor:

Se.integra.con proyectos temporales perfectamente.para reclutamiento selección personal seguimiento candidatos y comunicación internany para admon. de nominas

Contras:

Sinceramente me ha gustado todo pocas aplicaciones integran perfectamente y embonan en diversos proyectos productivos

UKG Ready stores all HR data in a database

Comentarios: The program is fantastic, and I appreciate being able to manage Payroll, TLM, and Benefits Open Enrollment in one location. UKG Ready eliminates the need for employees to manually enroll and maintain their personal information and leave balances.

Puntos a favor:

The information is available to all employees so they may keep it up to date through regular reviews and edits. From a human resources perspective, everything is stored in a centralized database. When it comes to tracking time and managing resources, Kronos has everything a medium to large business may need.

Contras:

There is no drawback, everything functions properly, and it greatly improves the quality of life for Human Resources experts. UKG has highly trained employees who are experts in their own system.

My expirience of use UKG Ready

Comentarios: I have a positive experience with UKG Ready, particularly in terms of payroll management features. I appreciate the platform's ability to handle a wide range of tasks, from tracking employee time and attendance to processing payroll and managing compliance and regulatory requirements.I also appreciate the platform's customization options, which allow me to tailor the platform to fit the specific needs and workflows of my organizations. The ability to customize fields, workflows, and reports can be particularly useful for businesses with unique or complex HR and payroll requirements.Additionally, I appreciate UKG Ready's customer support, which is consistently cited as being responsive and helpful. The platform offers a range of support options, including phone and email support, a knowledge base, and an online community forum.That being said, I have reported issues with UKG Ready's user interface, which can be somewhat cluttered and difficult to navigate, particularly for new users. Additionally, app has issues with the platform's reporting and analytics features, which may not offer the level of customization or granularity needed to make informed decisions.

Puntos a favor:

One thing that I appreciate about UKG Ready is its comprehensive set of payroll management features. The platform offers a wide range of tools for managing employee data, tracking time and attendance, processing payroll, and handling compliance and regulatory requirements.I also appreciate the platform's flexibility and customization options. UKG Ready can be tailored to fit the specific needs and workflows of individual organizations, with customizable fields, workflows, and reporting features.Additionally, I like that UKG Ready's customer support is consistently responsive and helpful. The platform offers a range of support options, including phone and email support, a knowledge base, and an online community forum.

Contras:

UKG Ready is complicated and difficult to navigate. It can take time to learn how to use the platform effectively and efficiently.Another issue is that UKG Ready can be relatively expensive, particularly for small or mid-sized businesses with limited budgets. While the platform offers a range of features and tools, users may find that they are paying for more than they need or use.Additionally, app has a problem with UKG Ready's reporting and analytics features. While the platform offers a range of reporting options, I have found that the reports can be difficult to customize or that they lack the level of detail or granularity needed to make informed decisions.

A good software but not unfortunately designed for Park Districts.

Comentarios: I liked the support staff that helped me with issues that arose. In particularly, I want to say that they were great, even though, they could not always help me. They made an honest effort and tried to even make logical solutions to help remedy my issues. Rep was by far my favorite support persons. Please let them know that I appreciated their time and energies. They did a tremendous job helping me with the software and always followed up and followed through. I will miss our lengthy support sessions!

Puntos a favor:

There was some level of customizing available.

Contras:

It was not a software designed for an organization like mine, a park district. In our organization, most employees work in more than one role at all times. Kronos could only keep general record of one job with one pay rate to each employee (we did not have the Payroll portion of Kronos). Some notifications that we needed were not available. Creating forms from scratch was difficult. Webinars were very long (3 Hours). Kronos was not as customizable for us as we had hoped. many things that we wanted to do with the system were not possible. Applicants had a hard time applying through the software. I had constant issues with log-ins.

Best in comprehensive human capital management (HCM).

Comentarios: UKG Ready is designed to cater to the needs of businesses of all sizes and industries, ranging from small and mid-sized enterprises to large multinational corporations. It offers a user-friendly interface, configurable workflows, and scalability to adapt to evolving business requirements.Please note that the information provided is based on the knowledge available up until September 2021, and there may have been updates or changes to UKG Ready since then. It's always a good idea to refer to the official UKG website or contact their support for the most up-to-date information.

Puntos a favor:

Comprehensive HCM Solution: UKG Ready provides a comprehensive suite of human capital management tools, integrating core HR, time and attendance, payroll, benefits administration, talent management, and analytics. Having all these functionalities in a single system simplifies HR operations and improves efficiency.Streamlined Workforce Management: The solution helps organizations streamline workforce management processes. With features like time tracking, scheduling, and absence management, UKG Ready enables accurate tracking of employee hours, reduces scheduling conflicts, and improves overall workforce productivity.

Contras:

Cost: Implementing and maintaining a comprehensive HCM solution like UKG Ready can involve significant costs. Organizations need to consider licensing fees, implementation expenses, customization requirements, and ongoing support and maintenance costs. For smaller businesses or those with limited budgets, the cost of implementing such a solution may be prohibitive.Complexity: UKG Ready is a feature-rich solution with a wide range of functionalities. While this can be beneficial for organizations with complex HR needs, it may also introduce a level of complexity that requires extensive training and expertise to fully utilize the system's capabilities. Organizations with limited HR resources or less tech-savvy users may find it challenging to navigate and optimize the system effectively.

UKG Ready Review

Comentarios: The software provided a comprehensive solution for managing HR and workforce-related tasks. The ability to centralize employee data, automate time and attendance tracking, and streamline payroll processes significantly improved efficiency and reduced administrative burdens. The customer support offered by UKG Ready was responsive and helpful in resolving any issues or inquiries. While the user interface had its complexities, with proper training and familiarity, I found UKG Ready to be a powerful tool for managing the HR needs of an organization. In summary, UKG Ready has been instrumental in enhancing HR processes and facilitating better workforce management.

Puntos a favor:

One of the things I liked most about UKG Ready was its comprehensive suite of HR and workforce management features. The software offered a wide range of tools for managing employee data, time and attendance, payroll, benefits administration, and performance management. The integrated nature of the platform made it easy to centralize and streamline HR processes, resulting in increased efficiency and accuracy. Additionally, the robust reporting and analytics capabilities of UKG Ready provided valuable insights into workforce trends and helped in making data-driven decisions.

Contras:

While UKG Ready had many positive aspects, one thing I liked least was the occasional complexity of the user interface. Navigating through the various modules and configuring settings could be overwhelming, especially for users who were new to the system. The learning curve for mastering all the functionalities of UKG Ready could be steep, and it sometimes required additional training or support to fully leverage the software's capabilities. However, with time and practice, these challenges could be overcome.

Review

Comentarios: We have been able to go completely paperless with our onboarding process. However, customer support and follow-up has not been a pleasant experience. After implementation and the transition to customer support, I feel we were thrown to the wolves. There is no follow-up available from the project manager who built our system to offer any assistance with updates that come about. Basically, what is built is built is how I feel. We are not in the software business, and I feel it is key to have that support to be able to provide tips and tricks based on updates and new features that come about.

Puntos a favor:

Recruiting and Onboarding have made our hiring process much easier.

Contras:

It is not user friendly from the employee side or the administrator side.

In our 2nd year - post implementation

Comentarios: We initially bought all modules available and in the end we cancelled several. We retained HR, talent acquisition, time and payroll. We are not currently using talent acquisition or HR for onboarding as the initial workflows set up are not functioning properly and we've not been able to fix them.

Puntos a favor:

The reporting functionality is super easy to use and very helpful. You can report on most anything in the system and since most everything can be exported to excel it's easy to slice and dice for whatever your purposes.

Contras:

Payroll functionality and customer support. Time keeping works fine but once things are crossed over into payroll, things don't always translate as they are supposed to.

UKG Ready - Timesheet Tracker

Comentarios: Overall, it is a good tool for tracking employees in all types of organizations.

Puntos a favor:

UKG Ready is a user-friendly interface. Through this, we can do Payroll processing, managing records, Scheduling, Reporting, etc.In this tool, we can easily access our Timestamp, Request time-off, Tracking work and absence records.

Contras:

It requires approval from the manager for Time off. Maintaining a timesheet is difficult, especially in overtime period.

Top Notch Scheduler and HR Helper

Puntos a favor:

I love the ease of use, has numerous reports that you can use daily, helps track overtime, and just a best friend for someone that needs to build a schedule from scratch

Contras:

It does tend to glitch a bit, also too many outages that affects the performance.

Great work tool.

Puntos a favor:

Ease of use and trustability. Very useful for WFH, remote workers and sales staff.

Contras:

Minor UX details. User interfase could be improved just by rearranging icons.

Kronos WorkForce Ready

Puntos a favor:

The termination process is less steps than it was in Kronos Workforce Central

Contras:

Using WFR is like taking a trip back in time. The functionality of the system is very clunky, and resembles the old dos systems. There is no room to customize to fit our company needs. We were told that this system would free up our team to do other projects, if anything it has increased the time needed to preform. The date sensitivity is very annoying, when we make changes we should be able to enter them with an effective date, but the system uses the date we are entering the employee changes as the effective date. During implementation, we were constantly told 'the system does not do that', or 'that can't be done'. Out implementation process was terrible, and we still don't have everything working. Moving from one Kronos product to another should have been seamless, it was anything but seamless. The implementation team should have been able to look at our company in Central and recreate in Ready, without us having to provide everything for them. This was the worst implementation I have ever gone through, it was worse that SAP, which is very sad. I could go on and on, but I won't. I have a spreadsheet comparing Kronos Workforce Central to Kronos Workforce Ready, if you would like to see it I can provide for you.

Kronos User

Comentarios: Overall experience have been positive. The system has provided workforce analytics that gives deeper insights to the CEO about the org. The company did not have that ability prior to my tenure

Puntos a favor:

Functionality Real-time Ease of use Training

Contras:

Some reporting features especially on performance mgt

new user

Comentarios: overall Kronos has been a mixed bag. there are features we greatly enjoy that allows for flexibility, modifications, and different ways of doing this. there are features that seem that should be in the system that are not causing us to add manual work to that was previously automated. the system looks very beautiful, but can require a lot of clicks to get to one spot. there is room for much growth to make it an amazing system

Puntos a favor:

the system allows a bit more flexibility in terms of security for different types of users, alerts to employees. we like the calendar option where you can just simply select the date under employee information We are not charged for setting up alerts Recruitment - We like the ability to add, delete, and modify questionnaires once they are active. I like the do to bell list being a one stop shop for employees. We like that the system is just one system as a whole rather than multiple "compatible" systems.

Contras:

it would be helpful if the system had shortcuts such as control S, O to open up things. it would be helpful if you do not have to input slashes on dates. if you can just input it. It would be good if there was an option to create email alert for inventory section sometimes the automatic email reports do not work the way they should there are several sections that are dual entry. it can get repetitive. the job change history is useful, however, the effective date is according to the date we changed it in the system, not the ACTUAL effective date. making direct deposit accounts inactive is frustrating where a new full/remaining account cannot be added if there is a previous one currently in existence even if it is inactive. cannot delete direct deposit accounts is frustrating too. Recruitment -it would be good if items such as applicants, resumes, and questionnaires can be accessed instead of multiple different locations Needs stronger ACA assistance for employers. everything is eastern time. need to take into consideration that some clients are western or central and are open later than 5 EST and trainings are too early at 7 EST.

Less than satisfied

Comentarios: We implemented and went live 1/1/2017 with Time and Attendance and Scheduler. The Scheduler had so many features missing on 1/1/17, we had to postpone implementation until the 4/1/17 release date. Every time we ask a functionality question, the answer is "That's a good idea, maybe we can incorporate that in a later release." Not necessarily a good response, when someone is paying you to use software and your question is something you said it could do in the demo. The 3 months worth of credit for our billing I have yet to see applied to our account. And there are the time clocks, well 5 months in and I am working on getting my third one to see if it will work correctly. First one we bought was compatible with barcodes. We purchased barcodes from a Kronos recommended supplier to fine out they were not compatible with the new clocks. When told we should have sent them in to be tested, I had the response "but we bought them where you told us to buy them." Then, we sent our proximity badges in for evaluation to change from a barcode scanner clock to a proximity badge scanner. Almost a month to get the test results that they worked with the clock, another month to get a correct order form to sign, then 3 weeks to ship to us all to find out Kronos ordered us the incorrect time clock reader. So I am almost 3 months into a process that has been a huge waste of my teams time. We use a small portion of this product and will think twice before we ever expand it.

Puntos a favor:

I like the core of the product line, the Time and Attendance module. It is easy to use and the self service is easy for employees to understand. Our consulting team doing the implementation has been great to work with.

Contras:

Customer Service with this product has been huge disappointment. Tech Support has been even worse. And don't plan to get a response on anything unless you contact them with a follow-up.

Worked great until we reached the Labor Level limit

Puntos a favor:

The system provides an easy to use punch in/punch out process using bio-metric fingerprint scan, there are customize-able dashboards and reporting functions, and if you have a straightforward business model without the need to segregate costs into multiple Job Orders this is a great system.

Contras:

The Workforce Ready terminals do not support barcode readers, you have to select everything from a list. They also don't display in the same way you have your Job Orders or Cost Centers setup, they only display as a list view, with some qualifiers for searching. If you need detailed job costing, there are a lot of additional steps required to set up and manage all the data, and there is no inherent connectivity to ERP systems. Middleware is provided to help move data in and out of other systems, but it all has to be custom programmed, which you as the customer are required to provide. If you are using a standard job prefix, there is a limit of 750 records in any one folder, and once you surpass that limit, the functionality of the "Tree View" (which is how everyone is accustomed to viewing a file structure) reverts to a "List View" which is absolutely useless for a large collection of data due to the way it is formatted. Once the limit is reached, the previous functionality can not be restored, which causes a lot of heartache for people that have been accustomed to visually finding the Job number and then have to learn how to search using "Like" or "Between". Knowing this up front would have prevented the purchase of the product, but it took literally weeks of dialog with support to just discover what the issue was when it occurred, and the software engineering team had no interest in fixing the code that caused it.

Solid HRIS, but some updates/improvements needed for some features.

Comentarios: Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place.

Puntos a favor:

1. All in one product that including ATS, HR, payroll, benefits, ACA and reporting. 2. One system, one number for customer support, one community (great customer portal), one company you are working with. 3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc. 4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs.

Contras:

1. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider. 2. No development site. Everything is conducted in live site. 3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements. 4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered. 5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future.

Kronos aims to be the one-stop-shop for your HRIS solution.

Comentarios: Overall great product. It's the way we get paid, and the taxes are all right. I attended the payroll class and they have solutions for living in all different counties in Pennsylvania with their thousands of local taxes.
Say 95/100 things go right, the 5 things feel bad, but you forget how much work it makes to make anything right. It often takes one thing to make a program go awry.

Puntos a favor:

Many modules and what they don't do well they are investing on to make it more of a one-stop shop. Most of the users in the company can use this fairly easily. The setup on the back end is comprehensive. The reporting is good and easy to use, but you can't change the width of columns on the screen and some columns are missing. The support staff takes tickets and work with you over the phone and share screens with you so reporting issues is a breeze. I've been invited to a subgroup for development for a certain feature and it's great to get some eyes on the product before release so i can prepare some training materials for my company.

Contras:

I mentioned reporting issues is a breeze. The wording I get back fairly often is "working as intended." It's easy for me to say a certain feature may not make sense but for another company it may make lots of sense. I wish there was just a little bit more of product testing for major features. Global Support is very polite and they will operate for your timezone even though most of their support staff are on the east coast.

Total headache

Comentarios: Our organization used excel sheet timesheets that were printed/signed/sent off prior to kronos. Kronos was an upgrade from this outdated process for the sheer fact that it is web-based electronic timekeeping getting the entire complex company into one central timekeeping software. Its been a total headache to implement though, and is not user friendly. As a Supervisor in Kronos responsible for reviewing and approving my team's timecards - it is nice to have it accessible on the app in case I am not in the office when timecards need approval. Other than that though, I would never choose this product if I was in the position to make that call in the future. I am pretty tech savy, but I find this difficult to navigate & that it is even harder for employees that did not grow up on computers. Not a fan.

Puntos a favor:

- free app for employees to use on their phones -web-based -seeing my team in one spot on my homescreen

Contras:

- not user-friendly -difficult to navigate - really dislike report section & constantly have to review my notes to get reports to run properly - many times a punch in/out showed it took on the app, but not on the website

I cannot recommend Kronos Workforce Ready to anyone

Puntos a favor:

I can't think of any attribute of the Workforce Ready product that I particularly like. My experience with Kronos is that they produce good time and attendance software, but I personally have not seen any evidence that they have any expertise producing HRIS software.

Contras:

The Kronos Workforce Ready product reminds me of an old fashioned data processing program from 20 years ago. It is not at all user friendly or intuitive. I have used it daily for one year and still am frequently puzzled by the way it is organized (or disorganized). I spend significant time searching for the information I want. Incredibly, the turnover calculation function has not worked correctly for the two years my company has owned the Workforce Ready product. Kronos has known all this time that their turnover function is flawed, but I don't think it is corrected yet; it doesn't appear to be fixed to me. Producing reports from Workforce Ready is cumbersome. The user must pick the data elements for the report from very long lists of fields that truly appear to me to be in no logical order whatsoever. I know that sounds hard to believe, but if there is some logic to the lists of fields, I have yet to understand it. The training information provided by Kronos to teach the user to use Workforce Ready is mostly written documents rather than videos. I personally find videos easier to understand, but Kronos offers only a handful of them. There are many topics I would like to learn about that are not covered at all in any of Kronos' training materials.

Hospital Review

Comentarios: It is a good system.

Puntos a favor:

It is a user friendly system. Easy reports are easy to customize.

Contras:

Implementation is awful. They do not send any reps on site to help with implementation. Reports that require Kronos assistance take forever to receive. One took over 6 months to get.

Functional

Comentarios: The updates that occur frequently mess up our security settings and change things within checklists and we constantly have to adjust. This product would get a much better rating if the overall quality with things like that and automated reporting for our needs would make me rate it higher.

Puntos a favor:

The system itself for payroll purposes is very easy to use and manipulate. Reporting for the most part is simple.

Contras:

They sell you on how easily you can customize, however this was not what we have witnessed. Setting up an automated report can generally be simple, but doing a simple birthday pull monthly cannot be automated due to limited options within the product.

HR's best friend

Comentarios: Kronos has definitely been a learning curve from our older Kronos processor. It has been such a help to have the one-on-one help of the Kronos implementation team. We couldn't have done it without them. We are in the transition stage, which has also been very helpful. Overall, we are excited for the possibilities of what we can do with KWR, but still learning where things are, and the differences of how to complete tasks compared to our old processor.

Puntos a favor:

I like the idea of customization of the different pages. I like the centralized information found on the employee information page.

Contras:

I dislike that it doesn't have the same features across the whole software. Some reports can pull any columns into the report, and some reports don't have certain columns. It makes for a lot of jumping from report to report. It would be much easier and more convenient if you could generate the same columns into different reports. The other thing that we have disliked is the lack of customization on the dashboard.

Kronos Workforce Ready is improving

Comentarios: This is the first cloud system we are using. After having Oracle E Business Suite for more than 10 years, I like the simplicity of Workforce Ready. We hope that the new upgrade coming in August will be a great improvement and reduce our Cons.

Puntos a favor:

Easy to use. Easy to create reports. Works well in most areas. No need to have pre-printed checks.

Contras:

Does not keep the history of changes. Does not have a TEST feature. No retro pay calculation. The change in pay rate in the middle of a pay period applies to the whole period, for exempt and non-exempt employees. Does not re-calculate regular rate of pay to add the additional overtime premium when nondiscretionary bonus is paid for current or past pay periods.

New and Refreshing

Comentarios: Kronos is a tool that our Company is learning as we go, and it is much more we have to learn. But the over all learning process is great ! Once you get it, there is more that will tie into the one thing that you learned about that day. You have to explore and get into the process and you will see that Kronos has a lot to offer. When our company first signed on with kronos we were just using the timekeeping module and later we signed on to use the payroll module, and Wow that opened up a lot of what Kronos can accomplish, We are a company with a lot of different issues that a normal company would not have. But Kronos was able to accommodate us with our needs. They have a great support team (The Application Consultant) (Technical Support team).

Puntos a favor:

I like the way this product ties in and gives you what you need. You can create any kind of report.

Contras:

I am a little disappointed in the timely status of customer service getting back to you when you call or put a ticket in through the kronos community. Sometimes you need to know something at a moments notice and we don't have the option to get that answer right away. I think there should be different levels of customer service techs.