Opiniones de Confluence

Sobre Confluence

Confluence es un espacio de trabajo abierto y compartido que conecta a las personas con las ideas y la información que necesitan para hacer su mejor trabajo.

Descubre más sobre Confluence

Puntos a favor:

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Contras:

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Valoraciones de Confluence

Evaluación media

Facilidad de uso
4,2
Atención al cliente
4,2
Funcionalidades
4,3
Relación calidad-precio
4,3

Probabilidad de recomendación

8,2/10

Confluence tiene una valoración global de 4,4 estrellas sobre 5 según las 2.316 opiniones de usuarios de Capterra.

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Chris
Chris
Principal Content Strategist
Usuario de Linkedin verificado
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great way to share content and track project goals and outcomes

5,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Danilo
Responsable Seguridad IT en Argentina
Comercio minorista, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence un complemento ideal para Jira y Jira Service Desk

5,0 hace 8 meses

Comentarios: La verdad me sorprendió notablemente cuando lo probamos.
Ya llevamos tres años utilizándolo con más de 500 licencias, y sinceramente se volvió fundamental junto a Jira y Jira Service Desk para el equipo de Service Desk.

Puntos a favor:

Fácil de integrar con múltiples aplicaciones, desde las nativas hasta las third party. Sencillo para su uso. Y excelente herramienta para administrar una Knowledge Base, tanto para su uso interno como para usuarios finales.

Contras:

La segmentación de permisos está dividida sobre el usuario y sobre el documento. Lo cual complica la administración de perfiles, dado que son múltiples puntos control de permisos (panel de usuario y panel de documento en sí).

Erick Israel
Product Manager en Guatemala
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Mi experiencia con Confluence - Uso diario

5,0 hace 2 años

Comentarios: Genial

Puntos a favor:

Antes de documentar en Confluence estuvimos luchando con herramientas que nos permitieran llevar un control eficiente de nuestros procesos y actividades. Eventualmente nos decidimos por Confluence y creo que es de lo mejor que nos ha pasado. La capacidad de documentar cualquier tipo de tema en cualquier formato es increíble, desde documentación de código hasta descripciones comerciales.

Contras:

Hasta el momento no puedo identificar alguna funcionalidad que me genere ruido, sin embargo una integración con herramientas como Data Studio podría ser genial.

Álvaro
Front end developer en Portugal
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Imprescindible si usas JIRA

5,0 hace 2 semanas Nuevo

Puntos a favor:

Su simplicidad y sobretodo que esté integrado con JIRA. En el equipo utilizamos JIRA y tener confluence es muy útil para tener la suite completa.

Contras:

Posibilidad de formatear texto y de organización en columnas, filas, …

JESS
Security en Ecuador
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Muy buena opción

5,0 el año pasado

Comentarios: Muy buena herramienta para trabajar como intranet empresarial.

Puntos a favor:

Mantener centralizada la documentación de los procesos es muy importante por lo que la herramienta permite mantener actualizada la información y compartir con los empleados los procesos actualizados.

Contras:

Falta reportería de la gestión documental con la que se trabaja para no duplicar la data que se encuentra en la plataforma.

Dante
Jefe de Operaciones en Argentina
Externalización/deslocalización, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

toda tu información

4,0 hace 2 años

Comentarios: Logramos tener organizada la información en un solo sitio para toda la organización, los artículos son accesibles, el buscador es confiable.

Puntos a favor:

sencillo y fácil de usar. se puede acumular mucha info. es accesible para todos.

Contras:

subir archivos podría ser más sencillo, pasa que a veces hay que dar permisos

Iris
Product designer en Argentina
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Todo el team en la misma página

4,0 hace 6 meses

Comentarios: Buena herramienta con la que cualquier persona del equipo, independientemente de su especialidad puede colaborar en la documentación de los proyectos.

Puntos a favor:

Valoro la posibilidad de crear documentación importante para un equipo de forma colaborativa y que todos tengan acceso a la misma pudiendo buscar y accederla sin depender de que otra persona se la comparta.

Contras:

Tiene oportunidades de mejora en performance y usabilidad.

Carlos
Developer Manager en España
Banca, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Imprescindible en empresas de desarrollo

4,0 hace 3 meses

Comentarios: El principal beneficio es la distribución y almacenado del conocimiento de la empresa en un mismo sitio y organizado

Puntos a favor:

La principal ventaja es que para lo que se diseñó es la mejor. Rápida, sencilla y cualquier persona sin experiencia previa puede comenzar a usarla. Generar y mantener una base de conocimientos nunca fue tan sencillo.

Contras:

Es demasiado básica en la edición o formatos que soporta cuando introduces elementos de otras herramientas.

jason
jason
Internet Marketer en Camerún
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence reviews 2022

5,0 hace 2 semanas Nuevo

Comentarios: From project planning to tasks & team management, Confluence is equal to the task and has been a time saver for our team ( at super sales guys and gals) and it's with all confidence that I RECOMMEND THIS TOOL.

Puntos a favor:

In one paragraph, Confluence provides a variety of team collaboration solutions that are very essential for productivity growth. It's extremely affordable and very reliable. It's a must-have tool if you wanna gain absolute control over your team's performance.

Contras:

Ain't got no issues with Confluence by far. It's awesome

Denise
Denise
Marketing Specialist en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

All-in-one collaboration platform

4,0 hace 4 semanas Nuevo

Comentarios: Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

Puntos a favor:

Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

Contras:

There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

Rebecca
Customer Success Manager en EE. UU.
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence for Process Management

3,0 hace 4 semanas Nuevo

Comentarios: Overall, I enjoy having Confluence as a resource within my organization

Puntos a favor:

What I enjoy about Confluence is the ability to search documentation within my organization from one place

Contras:

Confluence can be difficult to navigate at times and the search functionality does not always yield the best results

Ashish
Sr Architect en Canadá
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best tool for Project Management in Industry

5,0 hace 3 meses

Comentarios: Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Verison control feature always helps to mitigate any risk during release and build deployment activities.
It saved enough time and human efforts for data n file managments for multiple projects.
Confluence turned to be life savior for many projects in cost effctive model.

Puntos a favor:

Confluence is very user friendly so no need to spend time and money on employee training and learning. It is time saving tool in agile project lifecycle reducing heavy documentation and support. Better customer support compared to other vendors and softwares. Cost effective and resilient for Risk management and project planning activities.

Contras:

Build deployment sometimes take time and version controlling mechanism require better practice for stability

Federico
Federico
CFO en Brasil
Usuario de Linkedin verificado
Banca, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great product for a Small / Medium Bussiness

4,0 el mes pasado Nuevo

Comentarios: My experience using Confluence is great, we stopped having several places to store the same information or share results, now we share everything in one place.

Puntos a favor:

Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.

Contras:

Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.

Pulkit
Product Manager en India
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

One stop tool for documenting almost anything

4,0 el mes pasado Nuevo

Comentarios: Overall, the feature is a good to have and can make life easy by providing a single stop platform for all the documentation and giving a knowledge hub.

Puntos a favor:

Collaboration with numerous tools already in use by our company like Asana, Slack, Miro Board, Google Sheets, etc. , Ease of use and sharing documents just by a click, and Permission handling of users.

Contras:

Struggle to share snippets of code and adhering to syntax, and not having a flowchart builder feature.

Christopher
IT manager en EE. UU.
Agricultura, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great for an internal and.or external knowledge base!

5,0 el mes pasado Nuevo

Puntos a favor:

I enjoy using Confluence because it is user-friendly & intuitive. It is also cloud-based, so there is virtually no maintenance on our side other than the content.

Contras:

Some of the organization features for organizing pages could be a little better, or maybe just having some "best practices" explaining some examples on how to best manage pages & documetns for different scenarios.

Firas
Senior Manager Information Systems en Grecia
Construcción, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Confluence for Knowledge Management and Agile Project Management

5,0 el mes pasado Nuevo

Comentarios: Confluence is a must-have software in all big companies to encourage collaboration and provide an Agie project management tool for team coordination.

Puntos a favor:

The software is very flexible to customize, scale to integrate and add advanced features of collaboration.

Contras:

Notifications and updates emails sent to users are sometimes boring and repetitive. I prefer to have some new ways to highlight changes in a better interactive way.

Usuario verificado
Director, Technical Product Management en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best in class document management, collaboration, and knowledge management solution!

5,0 hace 2 meses Nuevo

Comentarios: We wanted to sunset SharePoint services and move to a more inclusive tool, and Confluence allowed us to do so.

Puntos a favor:

No training needed to figure out how to use this tool which provides a return on investment second to none. As well, the document management side with a simplified navigation structure to locate what you need when you need it creates for a very productive environment.

Contras:

I have nothing bad to say about Confluence.

Laura
Laura
Atlassian Administrator en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence brings our Teams together

4,0 el mes pasado Nuevo

Comentarios: We use Confluence daily and could not live without it.

Puntos a favor:

Confluence allows us to easily document our processes and features so that all team members can easily access it at any time. We recently started using Team Calendars and have found multiple uses for it across many teams.

Contras:

The permissions can be confusing and sometimes duplicated when you are restricting to individual teams or users. Search could be improved.

Melissa
Melissa
Game Developer en EE. UU.
Usuario de Linkedin verificado
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

So far, it is the best tool for teamwork

4,0 hace 3 meses

Comentarios: With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

Puntos a favor:

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Contras:

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Justin
Justin
Sr Embedded Software Engineer en EE. UU.
Usuario de Linkedin verificado
Software informático, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Confluence For the (Easy) Win

4,0 hace 3 meses

Puntos a favor:

Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence. There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.

Contras:

There are a few things I don't like about Confluence: 1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me. 2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth. 3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all. All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!

Hossein
Senior Product Designer en Alemania
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Keep everything in one place, best KMS in software projects!

4,0 hace 4 meses

Comentarios: We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.

Puntos a favor:

Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.

Contras:

Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!

Usuario verificado
Quality Assurance Engineer en India
Usuario de Linkedin verificado
Servicios de información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Life saver for software projects

5,0 hace 4 meses

Comentarios: I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

Puntos a favor:

Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

Contras:

I did not find any cons in the product itself but I would like to see better support service for confluence

Charles
Charles
Account Manager en EE. UU.
Usuario de Linkedin verificado
Transporte/transporte en camión/ferrocarril, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good software, but not quite GREAT software.

4,0 hace 4 meses

Comentarios: We needed a document/knowledge depository. We ended up using Confluence for Knowledge Depository, it had too many limitations and too expensive to integration to use for Document Management. It did the job for knowledge management, but was very similar in features and functionality to other products that do this as well. We tried to adapt it for Customer Success management and meeting note taking but many users found it too difficult to use it regularly and it became shelf ware for this purpose.

Puntos a favor:

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

Contras:

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

Rosy
Associate - People & Operarations en India
Recursos Humanos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great to work with for a remote company

5,0 hace 5 meses

Comentarios: We are a remote company, and we need all of our policies and processes in one place. Confluence has really helped us to solve this particular aspect, as now we can just put everything together in one document - the final user now don't have to keep navigating to multiple places in multiple platforms, as now everything is maintained in confluence.

Puntos a favor:

Since we work remotely, confluence is the main repository for our documents (I belong to the People & Ops team and we have a lot of policies and processes documents to maintain). Here is what I like the most about confluence: 1. I feel its a perfect combination of a word and a presentation file; you can be as creative as you want with your content with no length limit (like in a presentation file) 2. I absolutely love how we can create sections within the document - makes the whole document look absolutely organized 3. We also can create indexes like in books so it's very convenient to find any particular topic that we are looking for 4. Easy to create and share any document 5. If you are collaborating with multiple people on a document, it's very easy to assign a certain task to them using the tagging and action item feature 6. You get amazing options to complete your document - layouts, table, heading, alignment of text/images, emoji 7. Also if you have not tried the insert function yet, you are missing out a whole deal there - with so many options to choose from, this makes the document very very interactive

Contras:

All the features in confluence are great. However, since I am also a user of the google sheet and word, the only pinch I feel - and this is about every time I use Confluence - is the lack of font to choose from. The default font is good as it makes the whole document look very professional. But for documents where we actually want to add more fun, I believe, we would definitely need more fonts :)

Usuario verificado
Field Marketing Specialist en EE. UU.
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Content and document management are made easier using this tool

4,0 hace 5 meses

Comentarios: New employees and colleagues in the same department can use Confluence to learn about specific procedures. As a result, it may not be the most efficient method for distributing information between departments. It's better suited to those who have a wide range of knowledge.

Puntos a favor:

Confluence has been used extensively by my team to keep track of and add new information to the knowledge base. It appears that we have done a good job of creating pages that provide the information new employees require. Small businesses can use the tool, but I believe it is better suited to larger ones. It's quick and easy to set up a wiki for your team. Real-time collaboration, complete version history, and automated change logs and diffs are all included. You can move and drop documents in the document tree with ease because each document has a unique URL. This is one of the most convenient methods for obtaining such a combination. Confluence integrates seamlessly with the other Atlassian products, making project and product management as simple as possible. This year has seen an explosion in the number of templates that are available to help you keep your documentation organized and easy to fill out. Useful, but sometimes you must look up exactly how to use macros. Confluence's macro documentation is extremely helpful.

Contras:

If you don't have a lot of experience with wiki software, the editor can be difficult to work with. When it comes to macros and formatting settings, it can be difficult to know which tool is best for your project. It's difficult to organize a collection of articles, but that's to be expected. With the help of the software, you can organize your pages in a predetermined way. This is effective, but it necessitates a great deal of self-control as your familiarity with the software increases.

Giovanni
Document Analyst en Filipinas
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A wiki like software, Successful Tracking and Project Management

5,0 hace 11 meses

Comentarios: As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

Puntos a favor:

-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies. -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task. -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

Contras:

-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options. -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms. -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword