Opiniones de Skedda

Simple interface, intuitive to use, flexible under the hood and great support.

Comentarios: We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Puntos a favor:

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Contras:

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

A solid reservation platform with minor quirks

Comentarios: We use Skedda to manage a single collaborative space with a mixture of resident and external users. Skedda was free for this small setup and creating user accounts was so quick that we stayed with it. You can set up appointments easily with just a few clicks and the GUI is clear and makes great use of the screen real estate. our dealings with customer service have been fine, you feel like you're talking to people who understand the product and not a call centre a thousand miles away.

Puntos a favor:

Intuitive to set up Easy to run Easy to edit changes to user credentials Email notifications Adding reservations is quick and intuitive Each venue or room can have its own dedicated URL

Contras:

Could make more use of graphical interface for simple management of appointments Can't drag appointments around calendar GUI to change appointments Doesn't send out links to other calendar systems like Google No keyboard shortcuts to switch calendar between day/month/list views

Simple!

Puntos a favor:

We liked the simplicity of Skedda and how easy it was to use.

Contras:

That it did not integrate well with our system. Added an extra step onto all registrations.

Easy scheduling for library meeting rooms

Comentarios: We worked with the free version for a while (only entering half of our rooms) to test the functionality. I was very impressed with the support we received as I tried to figure out how to apply their system to our setting. The ease of use, price point, and great support made this a wonderful option for us.

Puntos a favor:

Skedda provides an easy to use interface for our staff to schedule meeting rooms and for the public to be able to see events and availability. The cloud hosted option removes a lot of the headaches we had with our previous software. And the support has been great for helping us find ways to make the product work for our needs.

Contras:

Public libraries are different than business settings in that everything we offer is essentially free and we have to track a lot of different statistics (monthly room usage broken down by type of meeting). There are features related to charging for room use that it would be nice to be able to disable. And the reporting isn't as robust as would be ideal. But it's easy to ignore the fee sections and the ability to export the stats to Excel gives us all the info we need with just a little manipulation.

Skedda is great for straightforward needs!

Puntos a favor:

It is very easy to use both for users and admins, it does it's job very well and has all the needed features to have a smooth room booking process.

Contras:

If there was a possibility for two way integrtion with other apps it would be great. I mean if other apps could make changes to bookings or make bookings all together.

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

Comentarios: I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Puntos a favor:

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Contras:

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

This does what no other software can do.

Comentarios: Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Puntos a favor:

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Contras:

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Simple clean but professional looking booking software

Comentarios: For a small meeting room booking system inhouse, this has been really helpful and seamless. Nice professional and reliable and great features. We definitely will look to upgrade down the line as our business expands. Really great software and customer support via chat or email has been pretty good.

Puntos a favor:

The interface is clean, simple, user friendly but looks really professional. It was fairly easy to learn how to set things up and we find it works really well.

Contras:

There's a big jump between free version to the cost of the Pro Pack. The free version is obviously fantastic for what you get to use at no cost but there's a couple of little features that would be nice to add at a smaller cost without jumping straight into the full Pro Pack pricing. Perhaps small add-on pricing for some of individual features would be a nice option for low user.

Great Software! Easy to use! Simple and Functional !

Comentarios: Excellent. Great customer service. Responsive and friendly

Puntos a favor:

ease of use. functional. very user friendly. obvious and clear.

Contras:

does not have certain features like setting quotas on usage

Made my life much easier... Even the free version is great, going to upgrade to full access soon!

Comentarios: It saves me a lot of time and gives freedom and autonomy to the users of my office spaces. Also frees me from the manual work of making the monthly user time and cost lists. Gives more air of professionalism to my little business of renting out spaces for fellow therapists and coaches. What I also like very much is that I can easily check what is happening with the bookings in differnet views, by spaces or by users. I don't have good technical skills but this quite sofisticated software fits me perfectly.

Puntos a favor:

Ease of use, good structure, fool-proof, prompt and great client support. It feels that you are looked after and supported fully by a very knowledgeable stuff which means so much if you don't want to spend ages learning a system. Good visual design and the users started booking without asking questions all the time so I guess they like it too. Love the possibility of making lists, this also helps a lot. I can whole-heartedly recommend Skedda for smaller businesses as well!

Contras:

If there is something that would be: I would like to use in an application format making it maybe easier to use on a mobile phone. But I guess it is soon to come :-))

Scheduling made simple!

Puntos a favor:

Very easy to use interface. Just select a times lot on the calendar and create a booking.

Contras:

Zero complaints thus far but the pro version is costly

Does All The Work For You

Comentarios: Skedda allows our members (in a pandemic world) to check availability before coming in. It also helps them organize their weeks by planning in advance and knowing they have all the space amenities they need to be productive.

Puntos a favor:

Skedda is easy to navigate and very intuitive. Being a Coworking space we add users daily. I only need to send them an invitation and they are good to go. I also appreciate being able to search by user, space and/or time frame.

Contras:

Being a Coworking Space, I wish I could load all my spaces and have an ‘enable switch’. This way I could only be charged for my active spaces but could keep an accurate historical record of attendees. Right now once a desk is occupied (for long term use) I remove it from the calendar so as not to confuse others who are booking. But that also erases the history. So if I search a month back, all my reservations for that desk before the full time person came are gone.

Skedda bedding in well

Comentarios: We now have a fully supported system without any concerns about business continuity. We were given extended time to test out the system due to the timing and were able to We have found the support staff exceptionally helpful and knowledgeable and very quick to respond to our questions with answers or suggestions, usually within the same day. After using Skedda for just a few weeks we made several suggestions that we thought would improve the system further from our point of view, without too much expectation that we would be listened to. We received an encouraging response almost immediately that showed our ideas had been thought about in a lot of detail and some might well be implemented. A refreshing experience to get such instant feedback.

Puntos a favor:

It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.

Contras:

Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system. We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.

Managing a busy Community Centre

Comentarios: We run a busy community centre with multiple rooms and previously managed using a paper diary. The software saves us time and gives us clarity and helps us avoid duplications. End of month invoicing is also made easier as we can extract all the bookings for a set period.

Puntos a favor:

Easy to set up and use on a daily basis. Our multi-room centre can be viewed at a glance allowing us to see current bookings, adjust bookings and take new bookings. Repeat bookings are also really useful, saving lots of time.

Contras:

The biggest challenge we have is where a repeat booking may need to be moved to alternate room for more than one week which has to be done on a week by week basis. However, this is a minor inconvenience.

Easy, flexible solution to manage use of our shared studio space

Comentarios: As the administrator, I find it easy to use and to update quickly as the needs of the organization change. The members of our pottery co-op love it because it is easy to use and gives them a good picture of what to expect when they go to the studio (number of people there, and what areas they will be using).

Puntos a favor:

Skedda is very easy to set up. And user administration is really simple.

Contras:

Some part of making conditions for booking were a bit tricky at first. Skedda support answered my questions and helped me set them up. With those examples, the rest was easy.

Skedda is an excellent, extremely user friend, online booking and scheduling system for our venue

Comentarios: We are a busy community centre that caters to a diverse range of services and events. We needed a system that would allow us book out rooms for varying times and reoccurences. Previously we had used excel spreadsheet but this was hugely time consuming and required lots of human resource hours to set up and maintain. Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.

Puntos a favor:

We have a large organisation comprising of personnel with different IT skills and capacities. It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.

Contras:

I cannot think of anything we like least about this software.

Easy and Affordable

Comentarios: Skedda has eliminated the need for unnecessary phone calls to check availability, placing the scheduling power in the hands of the customer. Set up and integration to the web are intuitive and easy to us.

Puntos a favor:

Skedda allows us to integrate a scheduling calendar onto our website as well as access through a skedda login. This makes it easy both for regular users and occasional users to see what is available and schedule accordingly. Also, the ability to set booking limits and build in turn-over time ensures that time is allotted fairly.

Contras:

Four months in to use, we are 100% happy with Skedda and do not have any cons to report.

Skedda is everything you want plus some!

Comentarios: Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Puntos a favor:

Before deciding on which "booking" software to go with, I did a lot of research and tried several "free trials". Most of which left me lacking. None could provide the simplicity of "booking" for my more technically challenged users, combined with the complexity of managing multiple spaces, and even spaces within those spaces; except Skedda! Skedda does it all! And they have a very responsive customer service team that answers any questions that you may have in seconds, not days!

Contras:

I have yet to find something about the Skedda software that I don't like.

Skedda Conference Room Booking System

Comentarios: It's been good, we used to have a free account then we added more conference rooms and were happy with the pricing and the ease of use to sign up and book rooms

Puntos a favor:

The ease of use, the pricing is good, I am able to use it on the phone as well

Contras:

Nothing I can think of, except maybe in the free option you had the ability to see who booked the rooms, since only Admin could

Manage your meeting room bookings through Skedda

Puntos a favor:

We have been using Skedda to manage our interview and meeting room schedules. In the past, this was handled by the receptionist and would be done using paper and pen. Now, the respective users are managing their own room bookings. These are the strengths of Skedda: 1) All online and completely paperless. As I mentioned above, we would be printing weekly calendars on paper and filling these out for each meeting room. We have saved so many trees with Skedda. 2) Creates accountability for employees. In the past, rooms would be booked in advance only for the user to back out. No one would have known about this. Now, if a room is booked but no one is there at the scheduled time, we can question and find out who is wasting our resources. 3) Skedda has freed up the time of our receptionist. She can now do more value added work such as guiding walk-ins.

Contras:

Skedda can improve by adding a free-form time interval option to the scheduler. The intervals are currently done in 15 minutes which is too rigid for me.

No fuss room booking

Comentarios: Working with Skedda has been great. It saves us tons of time.

Puntos a favor:

I oversee a library system. Throughout our locations, we have meeting rooms that are available to the public. Previously, we had to book this over the phone on an Outlook calendar. Skedda saves us time by allowing our customers to book the rooms themselves. It's simple and straightforward- it does this one thing very well. Our meeting rooms are now booked constantly, with little time needed from staff.

Contras:

Customizing it took a little bit of time. That's a plus, too, however, as we were able to configure it to look just how we wanted it to. Just took a bit of time.

Makes my life easy!

Comentarios: Quick and easy to set up. Once your set up it's easy to add and remove users, book rooms, edit details etc
Highly recommend!

Puntos a favor:

The room booking system is amazing. As I previously kept the room booking diary, introducing Skedda was the best idea as it saves me so much time and it allows clients to instantly book a room. This is used by all the clients in the business centre and it is so easy for them to see which rooms are available and book at a moments notice. They love it as much as I do!

Contras:

I have not found anything yet that is troublesome

Worth every dollar.

Comentarios: Easy to introduce to our building. Our building is a Strata property with 138 units and about 250 residents. We used Skedda to manage booking into our gym and fitness area. This allowed people to see what days/times were open, reserve their slot, and work out privately and avoid the Covid virus. Very positive response from users.

Puntos a favor:

Skedda made it easy for us to eliminate a paper booking system for our gymnasium. This was very important during the pandemic.

Contras:

I cannot think of anything that was negative.

An easy to use, smooth running and reliable hall booking system

Puntos a favor:

People seem to find it easy to book our hall using the system and it makes handling the finances around the booking really easy and smooth.

Contras:

It relies on using Stripe for bookings payment. Stipe works well, but we did have some problems authorising our account, especially after they blocked it when it wasn't used for a period during lockdown.

Bare Bones Functionality -- Integrations come with an Added Expense

Comentarios: I vetted several solutions to office-sharing/conference room booking. Skedda was not the worst of the bunch. The UI seems dated and not very well developed. I wish the integration came native (not having to go through Zapier).

Puntos a favor:

Pricing does not differentiate between "rooms" or "desks" -- just total number of assets. Some other competitors have different pricing tiers depending on the type. The web UI is pretty easy to navigate. If you can use Outlook calendar (or something similar), your users should have no issues. There appears to be a mobile app supporting both IOS and Android

Contras:

Pricing is a little cryptic when you want to see "premium" pricing. The integrations with other apps (such as O365, etc.) comes with an added cost of $19 per month.