Opiniones de Skedda

Simple interface, intuitive to use, flexible under the hood and great support.

Comentarios: We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Puntos a favor:

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Contras:

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

Skedda is great for straightforward needs!

Puntos a favor:

It is very easy to use both for users and admins, it does it's job very well and has all the needed features to have a smooth room booking process.

Contras:

If there was a possibility for two way integrtion with other apps it would be great. I mean if other apps could make changes to bookings or make bookings all together.

No customer service

Comentarios: They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.

Puntos a favor:

Great system which can use for fee with some limitation.

Contras:

They change the system without notification.

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

Comentarios: I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Puntos a favor:

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Contras:

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

This does what no other software can do.

Comentarios: Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).

Puntos a favor:

I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.

Contras:

We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!

Simple clean but professional looking booking software

Comentarios: For a small meeting room booking system inhouse, this has been really helpful and seamless. Nice professional and reliable and great features. We definitely will look to upgrade down the line as our business expands. Really great software and customer support via chat or email has been pretty good.

Puntos a favor:

The interface is clean, simple, user friendly but looks really professional. It was fairly easy to learn how to set things up and we find it works really well.

Contras:

There's a big jump between free version to the cost of the Pro Pack. The free version is obviously fantastic for what you get to use at no cost but there's a couple of little features that would be nice to add at a smaller cost without jumping straight into the full Pro Pack pricing. Perhaps small add-on pricing for some of individual features would be a nice option for low user.

Great Software! Easy to use! Simple and Functional !

Comentarios: Excellent. Great customer service. Responsive and friendly

Puntos a favor:

ease of use. functional. very user friendly. obvious and clear.

Contras:

does not have certain features like setting quotas on usage

Made my life much easier... Even the free version is great, going to upgrade to full access soon!

Comentarios: It saves me a lot of time and gives freedom and autonomy to the users of my office spaces. Also frees me from the manual work of making the monthly user time and cost lists. Gives more air of professionalism to my little business of renting out spaces for fellow therapists and coaches. What I also like very much is that I can easily check what is happening with the bookings in differnet views, by spaces or by users. I don't have good technical skills but this quite sofisticated software fits me perfectly.

Puntos a favor:

Ease of use, good structure, fool-proof, prompt and great client support. It feels that you are looked after and supported fully by a very knowledgeable stuff which means so much if you don't want to spend ages learning a system. Good visual design and the users started booking without asking questions all the time so I guess they like it too. Love the possibility of making lists, this also helps a lot. I can whole-heartedly recommend Skedda for smaller businesses as well!

Contras:

If there is something that would be: I would like to use in an application format making it maybe easier to use on a mobile phone. But I guess it is soon to come :-))

It brought order from chaos in my office.

Comentarios: We have a very simple way in our office now to manage spaces such as training room and meeting rooms.

Puntos a favor:

I have been using it in my office building to manage spaces, and it has been a great solution to bring order to all teams, it is very easy to use for the users to make reservations, and it also is very easy for admins. It even manage payments from customers who want to rent your spaces from 30 minutes up to several hours or days.

Contras:

There is not much to say about cons because i really like this app, you can even integrate it with Google calendars if you use the paid version.

Absolutely love Skedda

Puntos a favor:

Absolutely love Skedda. Even when we were at the free tier, the customer service was fast and excellent. Very impressed from the start.

Contras:

N/A -- Not sure what else to write here, won't let me submit.

Scheduling made simple!

Puntos a favor:

Very easy to use interface. Just select a times lot on the calendar and create a booking.

Contras:

Zero complaints thus far but the pro version is costly

Skedda - the best booking and scheduling system out there!

Comentarios: Streamlined booking for our village hall has enabled us to maximise usage. Using the data extracts to generate invoices has saved at least a day's labour per month with increased accuracy and instant financial reporting.

Puntos a favor:

Instant tailored booking and scheduling are the core strengths of Skedda. Customer details are easily accessible and data extracts are complete enabling reporting, invoicing and many other data reports to be easily tailored.

Contras:

The only shortfall for me is the inability to store addresses against individual customers. They can be stored on bookings but moving them to the customer record would be perfect!

Can you use Skedda in a Performing Arts Venue such as a Theatre?

Comentarios: We need a system that could just make bookings and we have that in Skedda with the potential to do so much more when we are ready to expand further into the system.

Puntos a favor:

Sometimes in Theatre, we overthink what we need of a booking/scheduling system, I could list out everything after operating most types of facilities over the last 20 years but why, it's all here within Skedda. Ok, it may not all be in Skedda yet, but the bits we really need every day are. The simplicity in Skedda design is an art form in itself and this is what I can not fault and love.

Contras:

We need to spend more time to find the Cons of Skedda, and in 2022 we are planning to work it to the point we find all the Cons, if any, and we will be back to let you know what we find!

Cricket Club Net Booking System

Comentarios: Fantastic!

Puntos a favor:

We can create a number of different user types using the "tags" system to allow parents and juniors artificial net opportunities and senior players nets in the middle. Recurring bookings are used for club training nights. We can limit the number of nets a user can book and the levels of flexibility to support our head coach with his personal 1:1s makes this a vital club tool. The ability to remove billing details over the winter and the platform sit dormant (with all the setup remaining intact) is hugely advantageous for us.

Contras:

The unique link that is sent for registration carries the user "tags". If a member chooses to use that link in the future to book this removes those tags. We have got around this by providing "first registration" and "ongoing" booking instructions but it has caused inbound queries from members. As a volunteer-led organisation these types of chats would be great to avoid to save people's time.

Lawn Bowls booking system

Comentarios: I reviewed several alternatives before adopting Skedda
Skedda is a great fit for our sector and would benefit every lawn bowling club

Puntos a favor:

Ease of use, excellent support, accommodates the fields required in our sector . The ability to customise fields We have many “older” members who are not comfortable with on line systems and terminology With a little coaching, they can all use Skedda with ease.

Contras:

Not many issues The system allows excellent viewing of the system, detail including colours Many of these attributes would benefit the basic user The cost of an extra room is too expensive

Local Tennis Club Benefits from New Booking System

Comentarios: Apart from a few fixed times for social tennis and coaching the club had previously not required bookings to use the courts. After lockdown from COVID in 2020 the tennis club realised it needed a court booking system for the first time.

Puntos a favor:

Skedda was surprisingly straightforward to set up and integrate within out club website. Was particularly pleased that the free version offered enough functionality to get us up and running. After a few months we subscribed to the payment processing system via Stripe integration and that has made visitor fee collection so much more efficient.

Contras:

Can't actually think of anything I find annoying about Skedda

Skedda makes my work easier

Comentarios: This saves us a lot of time in handling room bookings and allows registered users to manage their own bookings when it is convenient to them.

Puntos a favor:

I love that this simplifies and standardises our room booking processes. It is also great that registered users can make their own bookings. Payment is simplified.

Contras:

I would like more of a sliding scale for subscribing once the 5 space limit has been used: rather than it jumping up suddenly to a full subscription it would be good to have a lower cost option when you are only moving from 5 to 6 spaces. I would also like to be able to send receipts for payments directly from Skedda.

Skedda for Small Holistic Centre

Comentarios: The therapy centre has been using a paper room booking diary for the past 20 years. Skedda will make life so much easier. It means we can be much more responsive to clients wanting to book treatments and therefore appear more professional, and mean that we have to rely less on colleagues to make bookings on our behalf if we are not in the Centre. It might seem like a little thing, but for me it will be quite life-changing! As the person responsible for setting Skedda up, I have been genuinely blown away by the customer support, even for the free version. I have had numerous queries (some fundamental, some less so), all of which have been answered - if not immediately - within an hour or so (even on a Saturday). The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.

Puntos a favor:

Skedda provides my small organisation of self-employed therapists with a really clear, straightforward and user-friendly alternative to the paper room booking diary system that has been in use for the past 20 years. We don't need anything fancy, or special features, and the free version is perfect for our needs. The fact that it looks very similar to our regular diary, and the ease of use, has also made it easier to persuade colleagues who were less certain about making the switch.

Contras:

The only issue that I have found so far, is that regular 'users' cannot see WHO has booked rooms, just that they have been booked. In a small organisation such as ours, we sometimes need to swap treatment rooms for accessibility reasons etc, and this would have been a useful feature. It is a minor gripe, however.

Created safety for our Tennis club during the Covid Pandemic

Comentarios: We were a rather unstructured tennis club but when the Covid pandemic hit we had to start controlling access to our courts to ensure there weren't people hanging around waiting to play. I searched for a cost-effective solution for an online booking system and came across Skedda. The free usage option was great because it allowed me to freely test the system without having to pay. Items that require payment are highlighted making it a transparent system. I set up the conditions and parameters for our club in an hour or two and find it easy to make tweaks and adjustments. It is also great for collecting data on the usage of our courts. I am very happy that I found this option for our online booking system.

Puntos a favor:

It was relatively easy to set up and our tennis club members (who are not very tech-savvy) have easily adopted the new system and enjoy using it.

Contras:

Based on how we are using the software I have not experienced any cons. I think the software is great.

Smart solution for managing spaces

Comentarios: Manual management of rooms is time-wasting and consuming. Skedda has helped us optimize the process of managing our spaces plus the product can be configured and deployed easily. I would definitely recommend this product!

Puntos a favor:

The product is straightforward, easy to use out of the box. It has the features that you need if you will manage 2-3 rooms only.

Contras:

The basic features are good enough to manage the day-to-day booking management. I would suggest if you could allow the free users to see who has booked the rooms.

Skedda Review

Puntos a favor:

Very intuitive, easy navigation, easy to set up, quick access to free technical assistance … very responsive customer service

Contras:

No custom options availability outside of software

Shared Kitchen Use

Comentarios: Has always worked and been easy to modify rules.

Puntos a favor:

Very easy to onboard new members. Every time I had a question or concern the Skedda staff has been able to help.

Contras:

A lot of my dislikes have been improved over the years as they are always making updates.

The implementation of Skedda has revolutionised our Club Court Booking system.

Comentarios: The implementation of Skedda Bookings enabled our club to move from a cumbersome manual court booking process to an efficient online system that enabled instant and convenient access to court booking for all our members.

Puntos a favor:

The whole process of customising and implementing the move from a manual system to the Skedda online system was made extremely easy by the the clear and simple tools as well as superb backup from the team at Skedda. Whenever we needed to tweak something that was specific to our requirements the response was instant. Cannot recommend the system or the support team highly enough. It has transformed court booking at Mullingar Tennis and Badminton Club.

Contras:

In relation to our specific needs there is truly nothing that is in any way problematic or that we could identify as an area that needs improvement. It is a great system that does exactly what it says on the box and we are just delighted to have found Skedda.

Great back up

Comentarios: it's totally helped my venture into renting out my therapy room.

Puntos a favor:

I am not averse to technical things but as a therapist who rents my room out when I'm not there, it has taken all hassle out of that process. I enjoyed doing the set up and now that it is up and running and has been for over a year, there hasn't been one problem. The users easily can book whenever they want when I'm not there = a good result. Even me asking very stupid questions, the support team have been incredibly helpful and very patient, and I wouldn't say that if I didn't mean it. I can be quite picky if someone isn't helpful! Thank you!

Contras:

the original set up was a bit daunting but the customer service team helped me through it which is great!

Great and easy

Comentarios: Great

Puntos a favor:

Easy to use as admin. and for people using it. Convenient.

Contras:

Not compatible with calendar e.g. cannot book the calendar and have the option to automatically book the time frame in Skedda.