Sobre Acuity Scheduling
Automatiza las reservas, cancelaciones, recordatorios e incluso pagos de tus clientes usando el software de programación en línea más elegante del mundo.
I love how accessible this product is and the support team are very helpful.
The same applies to setting availability. It can be a bit confusing when blocking off times by day.
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Clarivel
Una agenda que me hace la vida mas facil
Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.
Puntos a favor:
Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.
Contras:
El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.
Nacho
muy util para tener muchos calendarios
Puntos a favor:
muy util para tener muchos calendarios, y eso nos permite reducir costos
Contras:
es poco intuitivo y eso hace que muchas citas se queden en el camino
Rafael
Facilidad de uso y muchas opciones
Comentarios: Muy buena, es muy fácil e intuitiva
Puntos a favor:
Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar
Contras:
Que no haya una versión traducida al castellano
Alternativas consideradas: Zoom Meetings y Stripe
Razones para cambiar a Acuity Scheduling: Por que reunía todas las opciones que quería de un modo fácil
Natalia
Facil de utilizar cuando ya te asimilas
Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas
Puntos a favor:
Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.
Contras:
Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.
Alternativas consideradas: YouCanBook.me, Doodle, Calendly, Engageware, OnceHub, Square Appointments y 10to8
Razones para cambiar a Acuity Scheduling: Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.
Elias
Mi app favorita
Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes
Puntos a favor:
Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.
Contras:
el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español
Karen
Excelente aplicación 👌🏻
Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente
Puntos a favor:
Deja agendar, confirma la cita y se puede subir imágenes
Contras:
No, la aplicación es muy completa en lo que ofrece
Juanjo
Fácil de usar y de integrar
Comentarios: muy buena
Puntos a favor:
En 5 minutos tienes en tu página web la integración hecha
Contras:
Algunas limitaciones en la versión gratuita, pero por lo general muy contento
Vanessa
Servicio muy funcional
Puntos a favor:
Es un programa de fácil uso y entendimiento
Contras:
No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Cory
Acuity Scheduling is my best pal
Comentarios: Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate. Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.
Puntos a favor:
I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.
Contras:
I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments. For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.
Alternativas consideradas: Calendly
Razones para cambiar a Acuity Scheduling: Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.
Claire
An Excellent Appointment Scheduling Solution
Comentarios: I have been using Acuity Scheduling for a few years now and it has been a great experience. It is easy to use and has all the features I need for my business. The customer service and support is excellent, so any problems I have can be quickly taken care of. The only downside is the cost, but it is worth it for the convenience and reliability.
Puntos a favor:
Acuity Scheduling is an excellent appointment scheduling solution that is easy to use, intuitive, and reliable. It has a great range of features and integrations, making it perfect for businesses of all sizes. It also has excellent customer service and support, so any problems or questions can quickly be taken care of.
Contras:
The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations. However, the cost is worth it for the convenience and reliability of the service.
Emily
Acuity Review
Comentarios: Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.
Puntos a favor:
I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.
Contras:
It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.
Alternativas consideradas: Calendly
Razones para elegir Acuity Scheduling: At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.
Software anterior: Calendly
Razones para cambiar a Acuity Scheduling: Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Alyssa
Great for staying organized with appointments
Comentarios: The ability to specify your availability and provide a link to a client via email or a signature is fantastic. It fulfills my requirements for class registration and roll management perfectly. Also, it works flawlessly and is beautifully linked with other services like Stripe and Zoom.
Puntos a favor:
Both I and my customer appreciate the text message reminders. The schedules that require payment. Furthermore, I appreciate being able to sync my CRM with several scheduling options. Appointment kinds help me categorize my replies and create more efficient, tailored work flows.
Contras:
My list of dislikes is surprisingly short. My main issue is that I keep leaving Acuity Scheduling to try something else, but I always end up back here because my CRM doesn't have nearly as many capabilities as Acuity Scheduling.
Emilio
Get Scheduling !
Comentarios: Is a powerful scheduling solution that offers a user-friendly interface and a wide range of features to help businesses of all sizes manage their appointments efficiently.It is a cloud-based scheduling software that offers a range of features and benefits for businesses of all sizes and industries. Its core functionality is appointment scheduling, which allows businesses to offer online booking for their clients, reducing the likelihood of double bookings or scheduling conflicts.
Puntos a favor:
It is a reliable and flexible scheduling solution that offers a range of features and benefits for businesses of all sizes and industries.User-friendly, customization, integration, timezone detection, mobile access, HIPAA compliant and customer support.
Contras:
While there are some limitations to Acuity Scheduling, most users find it to be a reliable and flexible scheduling solution that offers a range of benefits and features.Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly with regard to the different pricing plans and add-ons available, third-party integrations and no recurring appointment scheduling.
Jorge
Scheduling made simple.
Comentarios: I would recommend this scheduling platform, great to keep your life organized and on track.
Puntos a favor:
I enjoyed being able to have self-scheduling options so i can focus on the more important tasks vs. coordinating times for interviews. Also how it integrates with my outlook calendar.
Contras:
Some limitations and room for improvement are there but overall enjoyed it
Alternativas consideradas: Calendly y Google Meet
Razones para elegir Acuity Scheduling: Calendy was limited
Software anterior: Calendly
Razones para cambiar a Acuity Scheduling: The platform was user friendly
Gerardo
A good and useful tool
Comentarios: A fairly customizable tool that is of great help in the organization
Puntos a favor:
I like its functionality and simple appearance, it allows client appointments to be configured in a specific and fast way, in addition this system is one of the systems capable of adapting to the companies where they are implemented because it can from booking classes or including appointments in a fast and accurate manner and with notice information that can be done by post if necessary
Contras:
It is not a bad tool, its systems are reliable and safe, so I have no criticism of these systems.
Hannah
B.I.E.Ts in Appointment Scheduling and Booking Itinerary
Comentarios: Online appointment scheduling, booking and reservation tool
Puntos a favor:
Simplicity in usability and multi-device SSO on online appointment scheduling and booking. Event organising. Real-time notifications pop-ups. Google calendar integrations.
Contras:
Since it has intrusive GUI and UX design fitting all users under one room,it over deliverers all it was developed for
Michele
Best app for managing booking and client subscriptions
Puntos a favor:
This app is the best for booking and clients’ subscription management
Contras:
It’s only good for booking/subscription but has not fitness specific use
Keli
simply incredible
Puntos a favor:
it greatly optimized my service time before I had to call customers to confirm the times I wasted a lot of time, now they choose the available times and make an appointment it has taken a weight off my shoulders
Contras:
The bad thing is that you only have 7 days to test it, but it was enough I was satisfied with what it delivers and I already opted for the emergent plan in my case it suits me very well
Elena
I can run my coaching business on it
Comentarios: Overall, I love Acuity and I think the added features, such as products, recurring payments (memberships) and packages are great. I also love their layout, and I recommend it to each of my clients. Once they set it up, they save hours every week because they don't need to schedule or reschedule manually.
Puntos a favor:
As a coach, I used to spend a lot of time booking appointments, sending manual reminders and followups. This software changed everything. I set up my availability and the frequency of sessions and then let people book their own appointments. There are group sessions available as well and you can even create and upsell different sessions and products. It's pretty easy to use, and I recommend it to all teachers I work with since it saves them so much time.
Contras:
One of the things I'd like for them to change is how they track my availability. For instance, I set my availability as 2 sessions per day, several days a week. The software counts only private sessions as "sessions," and if I have a 2-hour group training (for instance), it doesn't pay attention to it and allows booking anyway, which is frustrating because I want the group sessions to count towards my daily availability and don't want people to book 2 private sessions and then having to do a group session. I've written to them about it twice and they said they would work on it. The temporary solution is to mark myself "unavailable" on the days when I do a group training, which isn't the most convenient thing. Another thing is their affiliate program is now not working in the State where I am. This is disappointing because I always refer my clients to use Acuity and I used to get nice coffee money from it. Now I don't.
Alternativas consideradas: Calendly
Razones para cambiar a Acuity Scheduling: Before they became a Squarespace company, I fell in love with their story. The company felt more personable and had a character, unlike others. I enjoyed reading personal stories by the guy who started the company, and I loved their sense of humor that came through the copy. Right now it doesn't feel that way because they have been bought by Squarespace, but I hope they can still hire amazing copywriters that can keep that vibe.
Benjamin
Acuity for Photographers is a Must-have
Comentarios: Acuity scheduling has changed how i run my business in that it makes booking appointments super easy. I'm able to add an embedded link on my website and convert customers immediately. They can book an appointment with us without having to go back and forth through text or phone calls. My assistant is able to book appointments or even send direct links to our appointments to our clients and the client will book and pay on the spot without having to go back and forth in an email.
Puntos a favor:
I love that i'm able to make appointments with buffers before and after the appointment so our calendar will be properly scheduled to prevent rushed or back-to-back appointments. I also like that if you were to make add-ons to your service, that the add-ons can also have their own time adjustment so you have enough time at your appointment to properly serve your clients
Contras:
i don't like that i can just make a quick event and send it in an email like calendly, but to be honest, that's only important for zoom and phone appointments to gather details from a client. I've been able to manage without that feature because that feature isn't the most important to our business. but that's just a dislike i had since i'm required to provide a dislike
Kate
WOW Acuity Scheduling increased My bookings By 80% in-the first week
Puntos a favor:
I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use. Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems. Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.
Contras:
I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel other booking systems aloud the way I wish it to be and it was much more proficient. on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?
Mylah
My’Lah’s Acuity Review
Comentarios: I haven’t had a bad overall experience with Acuity Scheduling. The app is very handy, it is efficient, it is customizable and made by me for me, and it is very confident for my clients.
Puntos a favor:
Acuity Scheduling is a great app! It is very convenient and has everything I need to make booking less complicated for my clients and easy for me to keep up with clients, dates, and prices. My favorite part of the app is that it gives me the space to customize my booking information. I can pick my choice of font, background colors, font colors, I can bullet point, and have all types of fun to make my booking app feel like my own and stand out from others. I love that the app sends confirmation emails with EVERYTHING my clients need to know which saves me time from having to send out messages and emails and constantly changing things.
Contras:
What I don’t like about the app is that clients are only allowed to book (via Instagram or the link) using a paid plan. I feel that clients should be able to book through all social media platforms using the Acuity link whether the business owner has a paid plan or not, and that some app functions should be limited and only accessed by those who pay for it.
Alternativas consideradas: Square Appointments
Razones para elegir Acuity Scheduling: Square Appointments was a little difficult for me, it didn’t give me the option to accept deposits from my clients, it only allowed them to pay full price or to hold their card. I also didn’t like that I couldn’t customize my booking information and I had a limited amount of space to type. Though I did like that the Square Appointments software was 100% free, and you did not have to pay for your clients to book online/on social media.
Software anterior: Square Appointments
Razones para cambiar a Acuity Scheduling: It gave me more freedom and a better space to be me. It offered more services and a better booking space.
Kacey
Is it worth it?
Comentarios: Squarespace is a professional and user-friendly website-building platform that offers a range of features for creating and managing a website. The templates provided are modern and visually appealing, and the platform allows for a high degree of customization to meet the specific needs of each user.In addition to providing design and customization options, Squarespace also offers a variety of tools for managing a blog, online store, and booking system, making it a comprehensive solution for website management.The customer support team at Squarespace is responsive and helpful, able to assist with any questions or issues that may arise.Overall, Squarespace is an excellent choice for anyone creating a professional website with minimal technical expertise.
Puntos a favor:
Easy to use: Squarespace has a user-friendly interface, making it easy for people with little to no technical skills to create a professional-looking website.Wide range of templates: Squarespace offers a wide range of templates that can be customized to fit your brand.Responsive design: Squarespace templates are designed to be responsive, meaning they automatically adjust to look good on any device, including smartphones and tablets.E-commerce capabilities: Squarespace offers built-in e-commerce capabilities, allowing you to easily sell products or services on your website.Good customer support: Squarespace provides 24/7 customer support through live chat, email, and phone.
Contras:
Limited customization: While Squarespace templates are customizable to a certain extent, you may not have as much control over the design and layout of your website as you would with other platforms.Expensive: Squarespace plans can be more expensive than some other website builders, especially if you need to upgrade to a higher-tier plan to unlock certain features.Limited integrations: Squarespace has limited integrations with third-party tools and services, which may be a problem for some users.It's worth noting that Squarespace may not be the best choice for everyone. It's a good idea to carefully consider your needs and compare different website builders before making a decision.
Ryan
Excellent product that will easily pay for itself if used regularly.
Comentarios: Acuity has made the process of scheduling so much easier and modern, especially for current clients and people I already have a great relationship with.
Puntos a favor:
Having a scheduling software in general is such a game-changer for someone in sales who sets their own appointments. It's so easy for me to have a chat with someone, and if there is interest, I just send them my link to schedule an appointment and they do. It's also super easy to send out emails to prospective clients or existing clients about revisit appointments and include your personalized schedule link. If done right, you will soon see appointments pop up on your calendar "out of nowhere." I just recently had a client schedule a follow-up where we did some business that basically paid for my annual cost of Acuity. It pays for itself so quickly! The system is so well organized, and there are too many customization features to mention. I recommend grabbing a free trial to test it out for yourself. The client-side scheduling page can be made to be super professional and welcoming.
Contras:
I don't believe there is a way to see a detailed monthly or weekly calendar view in the mobile app. It only shows daily schedules. It would be nice to have monthly and weekly calendar views so you can easily see which days have (or don't have) appointments set yet. (this is easily accessible on a PC)
Alternativas consideradas: Calendly
Razones para elegir Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side.
Software anterior: Calendly
Razones para cambiar a Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side. Also, it was the more recommended product amongst my peers in the industry.
Kristina
An Industry Leader for a Reason!
Puntos a favor:
The navigation and naming are intuitive, plus every step or field has an accompanying explanation so I can be sure I am using it properly! This means I was able to walk myself through Acuity without pressure or time waste of needing to consume a bunch of FAQs or webinars. The doing and learning happen simultaneously! Yet, there is also great support should I still have questions. I also love that the features are built for real life. For example, being able to block off the hours and days you want to work, blocking off time before and after appointments so you are not rushed back-to-back, and having the private appointment type option for inviting clients to book after I’ve established a relationship, rather than having a free-for-all available on my website. I also love that pre-meeting questionnaires and action items can be added for clients to create workflows. I love that they have a test client built in by default! Acuity has really thought of everything. Finally, both the app and browser versions are excellent! Thank you for having a great app, Acuity!
Contras:
I didn’t see a clear place to find all available integrations. Yet, I really don’t have any true cons.
Alternativas consideradas: Vagaro, Google Workspace, Microsoft 365 y Schedulicity
Razones para elegir Acuity Scheduling: Acuity has more integrations with other software I am already using (e.g. Kajabi) and, probably most importantly, Acuity came recommended by successful business owners in my field. Then I used the free trial to get acquainted and Acuity had such a clean interface and easy-to-use system. The value is clear. I want to have administrative stability, simplicity and effectiveness in my business. Acuity offers that.
Software anterior: Schedulicity
Razones para cambiar a Acuity Scheduling: Recommended by successful peers + proven value and customer support through free trials. I also appreciated the free extensions for the trial when I hadn’t had time to dabble yet. This again showed that Acuity understands people and was committed to providing a valuable customer experience.