Opiniones de Fishbowl

Gran gestor de proyectos colaborativos

Comentarios: Suficiente para pequeños fabricantes o distribuidores a un coste muy inferior a otros ERP's. Si necesitas gestionar un inventario, pedidos o compras, esto es lo que necesitas.

Puntos a favor:

Es sencillo de implantar y la curva de aprendizaje es sencilla y rápida. Posible conectarlo con otros softwares de terceros y seguimientos de empresas de transporte.

Contras:

La gestión de informes es mejorable. Aunque tienen varios informes para elegir, siento que algunos de ellos se pueden actualizar para incluir más de un producto a la vez. Por ejemplo, al buscar un producto que se vendió en un día en particular y tiene más de un tamaño del mismo producto, sería bueno poder seleccionar tantos productos como se desee en lugar de uno a la vez.

Fishbowl para warehouse

Puntos a favor:

Sistema facil de usar. Funciones disponibles para escaneo de productos, envío y shipping. Generador de órdenes de pedidos e inventario

Contras:

En ocasiones muy lento. Cuando varios usuarios se loguean en la aplicación se torna muy lento o imposible de entrar

Powerful, Affordable Inventory and Order Management Software

Comentarios: Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

Puntos a favor:

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Contras:

Their call back support could be a little faster, but it's still likely better than most software companies.

Flexible Inventory Management with Comprehensive Third-Party IntegrationsThere are several advantage

Comentarios: As an inventory manager, Fishbowl can help me solve several common business problems, such as accurately tracking inventory levels, reducing the risk of stockouts, and improving order accuracy. Additionally, Fishbowl's integrations with accounting software and e-commerce platforms can help me streamline my business processes, reducing errors and improving efficiency. Finally, Fishbowl's cycle counting and inventory reporting features can help me identify trends and make informed decisions about inventory management.

Puntos a favor:

There are several advantages of using Fishbowl as an inventory management solution.Fishbowl offers a wide range of features that can meet the needs of many businesses, such as multi-location inventory management, kitting and bill of materials management, and cycle counting.Thanks to its robust third-party integrations with popular accounting software, e-commerce platforms, and other business tools, it also offers a high degree of flexibility.Additionally, Fishbowl's user-friendly interface helps us streamline inventory management processes, reducing errors and saving time.Finally, Fishbowl provides excellent customer support, which can help businesses overcome any issues they encounter while using the software.

Contras:

While Fishbowl offers many advantages, there are some potential drawbacks that we had to consider. One possible con is that the software can be complex to set up and use, which could be challenging for businesses without dedicated IT resources like us. Also, while Fishbowl offers a high degree of flexibility, this can also lead to a higher degree of complexity, which may not be suitable for all businesses.

I would not recommend this Software to anyone!

Comentarios: The software overall is extremely outdated. I would not recommend this to anyone.

Puntos a favor:

Inventory tracking is mediocre at best - A pro was required for the review.

Contras:

Customer service is terrible. Once you sign up and pay thousands for their system, they virtually tell you to "figure it out yourself". Information from QuickBooks to Fishbowl does not properly transfer. The invoicing process is extremely cumbersome. There are a lot of unnecessary steps when invoicing and processing orders. To edit invoice lines is extremely difficult. You cannot edit invoices once they have been processed. Printing and formatting (two very simple things) have been overly difficult with this program. We have had to reach out to Fishbowl numerous times to have the system tailored to our needs.

A Comprehensive Inventory Management Tool

Comentarios: I have been using Fishbowl for several months now and I am very happy with the results. It's a comprehensive inventory management tool with a wide range of features and options. The user interface is intuitive and easy to use, and customer support is quick and helpful when needed. The pricing structure can be a bit complex, but overall, Fishbowl is an excellent choice for inventory management.

Puntos a favor:

Fishbowl is an incredibly comprehensive inventory management tool. It has a wide range of features and options that make it easy to keep track of all the items in your inventory. The user interface is intuitive and easy to use, and the customer support is top-notch. I highly recommend Fishbowl for anyone looking for a reliable inventory management solution.

Contras:

Fishbowl's pricing structure can be a bit confusing, and it can be hard to determine what the best option is for your particular situation. Additionally, the customer support could be improved, as there is sometimes a long wait time for help. Overall, though, Fishbowl is a great option for anyone looking for a reliable inventory management solution.

Sales, Point of Sales, Inventory, & Manufacturing

Comentarios: It has been very positive from the beginning. Support has been great as well as my sales manager.

Puntos a favor:

Can be used in multiple locations via server. UPS integration. Accurate inventory control

Contras:

None to speak of. Every program will have it's pluses and minuses. Overall great value for the investment.

Good Value and performance

Comentarios: Fishbowl has been key to our organization. This is where we maintain all inventory and create sales and purchase orders.

Puntos a favor:

Controlling inventory and sales management

Contras:

Creating customized reports can be cumbersome

Fishbowl

Puntos a favor:

Ease of use. Seem to make updates from requested ideas.

Contras:

They don't currently have an online version, only through hosted.

the best in social networking app.

Comentarios: It's important to note that the term "Fishbowl" may have other uses or applications depending on the context, but these are the most common ones.It's worth noting that the advantages mentioned may vary depending on the specific use case and the needs of the users or organization.

Puntos a favor:

Professional Networking: Fishbowl (the social networking app) provides a platform for professionals to connect with others in their industry. It allows users to join specific industry-related groups or "bowls," which creates opportunities to network, exchange ideas, and learn from others in similar roles or sectors.Anonymity and Privacy: Fishbowl (the social networking app) offers the option of posting and commenting anonymously. This feature allows users to freely express their thoughts, ask sensitive questions, or discuss topics without revealing their identity. It can foster honest and open conversations while maintaining privacy.

Contras:

Limited Reach: The popularity and user base of Fishbowl (both the social networking app and team collaboration tool) may vary depending on the specific industry or organization. This limited reach could result in a smaller pool of professionals or teams to connect and engage with. If the desired network or collaboration opportunities are not available within the Fishbowl community, it may limit the overall usefulness of the platform.Lack of Diversity: Fishbowl communities, particularly the social networking app, tend to attract professionals from specific industries or sectors. This can lead to a lack of diversity in terms of perspectives, experiences, and backgrounds. It's important to consider that the insights and discussions within the app may be biased or limited to a particular subset of professionals.

Awesome for small business owners

Puntos a favor:

So helpful for small owners just starting up. There are so many features and benefits that have made my business run smoother

Contras:

No issues. Super easy to use and learn how to make the most of what is offered

Best for Inventory Management

Comentarios: My Experience with fishbowl is what currently im working on and till now i found this software very easy to use and user friendly.

Puntos a favor:

Fishbowl is a fantastic inventory management software that simplifies tracking inventory levels, orders, and sales. It provides accurate and up-to-date inventory information, improves efficiency, and helps streamline business operations. With its user-friendly interface and extensive features, Fishbowl is a must-have tool for businesses of all sizes.

Contras:

steep learning curve, especially for users who are new to inventory management software.

Excellent Customer Service

Comentarios: The customer service Fishbowl provides has been a great experience. They understand our process and go out their way to give us the help we need.

Puntos a favor:

It's user friendly and and its ability to grow with the company.

Contras:

The inability to track types of changes made automaticlly.

Quality Software for Small to Mid-Size Businesses

Comentarios: We have been using Fishbowl Inventory since 2011 and while it has been quite an eventful journey we have seen definite improvements over the years in stability and ease of use.

Puntos a favor:

QuickBooks integration is probably the feature I appreciate the most about Fishbowl. Any small to mid sized business that is outgrowing QuickBooks inventory management features but doesn't want to pay the price of an all-inclusive ERP program targeted for larger corporations should consider Fishbowl Inventory. The ability to track inventory by location, assign multiple vendors to one item, create intuitive bill of materials items that are as simple or complex as you wish, add multitudes of pricing rules for your products and customers, assign reorder points and order up to levels for your parts to quickly reorder items that are low, Fishbowl plugins that connect to a wide range of third party programs, I could go on for a long time about what there is to like about this program. Their support has definitely improved over the years as well, with a response to a support ticket usually within the hour.

Contras:

One inherent weakness with Fishbowl is the QuickBooks export connection. Fishbowl has made tremendous improvements in this area since we first started using it, but there are still multiple times that we need to restart the connection before running an export. To be fair, this may be as much QuickBooks' problem as Fishbowl's. The software also tends to be buggy after new releases. Again, they have improved lightyears over what they were 8 years ago, but still be prepared to have some weird things happen occasionally when a software update is released. Also, Fishbowl only has rudimentary accounting functions and leaves the majority of accounting related tasks to QuickBooks. This can create accounting headaches and even nightmares if the wrong QuickBooks accounts are assigned to items in Fishbowl. I do miss the QuickBooks ability to map transactions directly to expense accounts. In Fishbowl, you must create an item and then map it to the correct QuickBooks expense account, which again asks for accountant's nightmares.

Could be a good fit/value for some with a few significant caveats

Puntos a favor:

We run FB 2016.11 with QuickBooks Premier 2015. FB handles quoting, sales orders, your basic pick/pack/ship, purchase orders and inventory. It has BOM capability but we find this limited. The price was right for us, esp. compared to our previous Sage software. Prepare to spend 3 to 4x the cost of the software in customization, support and initial set-up. Find other companies doing what you do (or more importantly the way you do it) and see FB in action. The software continues to have limitations and I have continued reservations about that. Some previous reviews bring this up: one's requests aren't really acknowledged or their sort of pooh-poohed. That doesn't make for a good feeling. Despite all the frustrations, limitations, and problems, Fishbowl has helped us. We'd purchase it again. We're at a point where we are again growing, and I think FB can grow with us.

Contras:

I read through all the reviews (at this time 126 of them) and agree with the many that indicate that support is very difficult to get a hold of. I also echo the complaints about the need for A LOT of custom reports for simple things. And the fact that the software has bugs and that you WILL be resetting your server to complete end-of-day export to Quickbooks. Maybe more often if you export more frequently. But it is getting BETTER with every release. Still, there is no "user accountability" (again, to echo another review) with SO, PO, etc. Nor is there accountability with inventory entry. You simply have very few opportunities to have documented the ways in which your users interact with Fishbowl. And this lack is serious and can have consequences for your business. Further: be prepared for the result of the lack of customer support: Fishbowl relies on a network of consultants. You've got to get a good one to help you with bugs, problems, fixes, custom reports. And that can be expensive. There's some good consultants and bad consultants. The best consultants I've worked with admit Fishbowl's shortcomings but see the *potential* I can understand the criticisms of FB's sales staff in previous reviews. But these have to be put into context. I guess it's like a lot of sales people who promise you things. But what I would add is the sales people at the beginning of the process are so attentive than when you arrive to the post-sale status, it's just a little jarring how non-attentive the customer support staff are. So that might be the source of that criticism. From what I understand, you've got a lot of sales people, very few support people, and a lot of earnest, hardworking (and overworked) developers and programmers. I think they want to do good work and make a good product. I could speculate why the difficulties are present here but I don't have a full enough understanding to say anything more useful beyond my initial impressions and conversations with Fishbowl people. Finally: speaking of *potential*, I really do think Fishbowl has been good us and has the potential to be even better. But the number one problem may be the corporate culture. And I think I'm being fair in my assessment here. For the culture is a circle-the-wagons mentality. And it lacks transparency. Sure, there are customers who express their frustrations, but one must put those frustrations and the way the users express them into *context*. I think to its own detriment, Fishbowl does not do this. I'm not sure if I were purchasing today (and without having had the experience with Fishbowl that I now do and seeing what I now see it can do for us) that I would purchase it. One small example: Fishbowl used to have a user support forum where users could interact and sometimes FB employees would participate. That forum allowed us to see ways in which people were using Fishbowl. Apparently, some people were badmouthing the company (sometimes rightly), so FB canned the forum. (I think you can still see a google cache of it). I can think of dozens of user support forums from big (Apple) to small (smaller software) where users proffer all sorts of opinions. This doesn't stop them from allowing the community a voice. Or from users helping one another and building a supporting (and supportive) community that can benefit users. But again, the corporate culture is such that transparency appears to have little value. Perhaps FB wants to "control their narrative" from a centralized place. Many of its users would, I'm sure, defend Fishbowl from silly or inane comments and yet let the substantive comments stand as beneficial. For example: case studies. It's important for the potential buyer to get a full view of what and how FB is serving a particular customer with particular needs. That can influence a purchasing decision. You're not going to get serious help with understanding whether FB is right for you with these with facile, superficial "case studies" not generated by real users themselves but rather downloaded from the company website. These types of things often lack substance. They are more marketing material and than informed aids for purchasing decisions. We were approached to participate in such a study and we said no. In that context, we didn't think it wasn't the right thing to do and it didn't feel like a good fit with our values.

Can be a great product but will depend on your personnel

Puntos a favor:

I'm an Advanced QuickBooks Pro Advisor and I specialize in Inventory set up and management. I haven't found any program with as many capabilities at such a low cost range as Fishbowl. Netsuite can handle what Fishbowl does but can easily go into the hundreds of thousands to setup and get started and I found the process very complex. Fishbowl on the other hand, can import from QuickBooks and have you set up and running in just a few minutes, though I stress that this should be used as test only. To accurately use Fishbowl it can take months to setup and learn properly. This largely depends on your current experience with technology, accounting practices and inventory knowledge.

Contras:

The support isn't stable. Depending on your time zone, you'll get a different team. Some zones, depending on the day and time, will pick up your call immediately and be very knowledgeable and helpful. Others will take a day to get back to you and you'll get someone who's only been there a few months but will confidently tell you something as fact and you might find our later they don't actually know what they're talking about. However, the online wiki is very detailed so if you're someone who can figure out things on your own, this will be a huge help. Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex. But if you're a detail oriented company with personnel who don't cut corners, Fishbowl can be an excellent fit for you. Just don't expect it to be easy!

Fishbowl Inventory & Manufacturing: Not great for custom manufacturers...

Comentarios: Inventory management is a breeze, great for warehousing and manufacturing bigger build products, the modules, and UI is well thought out, and very logical, they did a great job with it. They have great eCommerce integrations they added on for magento and amazon which makes it more powerful. The fact that you buy the product up front (with a year of support that can be renewed) makes it seem like you are saving money by owning the software, but you'll need to upgrade every year until the software does what you want it.

Puntos a favor:

It's great if you are manufacturing the same thing over and over, so you need 500 or 1000 widgets made the same way. It's a pretty powerful tool for warehousing and inventory. It costs for just the warehousing, plus users and add-ons. They'll give you a discount if you ask them, but you almost should just go with a saas program you'll get quicker updates. fishbowl you can save lots of money down the road if you don't buy there support package. They have a pretty good product development team, but it takes them at least a year it seems like to roll out any useful new features you talk to them about.

Contras:

Very challenging to set up, learning curve is huge in my opinion. The BOM stages work for the most part, but you'll spend a lot of time in a sandbox database seeing if what you want works (if your doing multi stage builds) If your doing 1 to 100 of anything, and what your making varies order to order, I'd recommend some other software like ordoo, shopvox, or corbridge. They are alot quicker to set up on the

Intuitive manufacturing, inventory control and distribution software.

Comentarios: Overall, I am satisfied with purchasing the Fishbowl software for manufacturing bill of materials and inventory management. Have only been using for approximately one year but so far it seems much easier to use compared to the previous software that we used. We have only used the out of the box software. All other software's we use always required special programing which was always a hassle and large expense.

Puntos a favor:

The ease of set-up and use of the manufacturing process. Very intuitive and do not need to spend a lot of time training new people to use. Once we set up, new users can begin working with very little guidance.

Contras:

The training was good, but for a startup additional training time would be good after we are up and running. After the initial training I only heard from someone when they wanted to sell me something additional. No follow-up calls, emails or communication to determine if there were any additional questions or concerns. With software I always felt that good prompt support is essential. I still have issues with the QB accounting integration, and I receive zero support from FB.

Did not work out

Puntos a favor:

Customer support is thorough when you are able to reach them. Software was very easy to understand and implement. There are a few valuable stock reports. Data module allows you to write your own SQL queries.

Contras:

1. IT issues a. Having to reset company server every Sunday. As per IT department, this is a known issue on Fishbowl’s end with no plans to fix b. Having to reset fishbowl server every day due to export failures. Again, known issue. c. The client stalls on our staff daily. Just this past week, collectively we've had to kill the application 40 times due to random lock-ups. This is not an issue on our IT department's end. d. Our quickbook's database has increased tenfold due to the amount of exports fishbowl has made over the last three years. Manuvering in Quickbook's is now a nightmare here in Canada since users are unable to compress the database anymore. 2. Internal Control a. No audit trail as it relates to changes to SKUs, POs, SOs, changes to inventory valuations b. Inability to lock down PO and SO items after they are issued c. Inability to police SKU creation. We need users to be able to create SKUs and submit to management for approval. Once approved, the SKU details are locked down. Fishbowl's user account control is VERY limited. 3. Reporting a. Poor inventory reporting – not able to view listing at a specific date. Fishbook’s workaround does not reconcile to the quickbooks ledger since the report is only a snapshot and not an actual valuation at that date. b. Not able to customize views on reports such as POs, SOs, etc. c. Inventory days aging calculation is flawed. If I move inventory to another location, it resets to zero. That is not how days in inventory is properly calculated. Fishbowl can’t calculate this measure since historical values are not stored. Same with GMROII. d. Inability to create custom reports to track measures such as inventory performance and turnover. Historical carrying cost data is not stored. 4. Poor integration with Quickbooks a. If SKUs accounts were not correctly mapped, a change must be made in both fishbowl and quickbooks after the fact. If we were able to police SKU creation properly, this would rarely be an issue. b. Live inventory valuation in Fishbowl almost never agrees with ledger and I can’t figure out why.

Okay, when it works. A disaster when it doesnt

Puntos a favor:

When Functional, it is a good software. Order Management, fulfillment, inventory updates, accounting integrations are all great. keyword is WHEN it functions properly.

Contras:

I was on the phone with fishbowl support at least 4-5 times a month. One issue after another, and although extremely friendly, i was given either incorrect information, or sent to an inbox with no reply. I could not get order fulfillment to work, my customers wouldn't receive tracking numbers. They blamed Woocommerce, but when i switched to multiple other competitors it worked just fine. We also had a ton of shipping integration issues. Any orders that had a credit card declined wouldnt come into fishbowl either. Just super glitchy Woocommerce customers, try out orderhive, its working great for what i am doing.

Fishbowl Inventory. Thank you Support

Comentarios: When I purchased Fishbowl there were many issues and I was very frustrated. After several attempts I met one of the CSR and can I say what a breath of fresh air he was and is. It is nice to meet someone who has your concerns on his mind when he approaches you and the way he handles matters is the way any company owner appreciates. He has been above the call of duty every time he handles my concerns. I must say my hand goes out to him and would shake his hand any time he is the room and give a smile and acknowledge him with the same respect he gives to me as a business owner running a company smoother thanks to his help and encouragement. As a business owner we are challenged every day and with the daily grind you feel at times lost and alone. After meeting him and having a person in your corner with you striving to ensure you have little challenges is beyond a relief it is a dream instead of a nightmare. Thanks for being part of LEW and making me feel like I have support instead of pressure!

Puntos a favor:

Inventory Tracking is the biggest thing. Easy of use with Sales Order and Purchase Orders. It sends my accounting info to Quickbooks automatically at the end of the day.

Contras:

Set up was a little time consuming. It took some effort to get everything in properly and just adapting to the new software functionality.

The updates are killing me

Puntos a favor:

The customer support is great. It's just hard to get a hold of them when you need to speak to a live person on the phone. The people who work there are the nicest and most helpful when you do get to talk to them and they do resolve the day to day issues that pop up. ie, inventory getting stuck in committed status is a pretty quick fix, but then again, should it really happen in the first place?. Bigger problems take more time to fix, but they seem to keep working on it until its resolved. The people they have providing training are excellent. The wikis are pretty easy to access and are pretty good

Contras:

This year the updates seem to break something that's had been working. Then it takes hours with customer support to fix and get going again. The phone support team could use more staff because it does take hours to get a call back. The reports are difficult to customize, you have to know programming. There is no simple report writer function or a reports that can be customized. If you have to pick inventory from two locations for one sales order, it will create two invoices. There is no way around that in Fishbowl. The calendar is pretty basic, could use enhancements. The inventory export CSV file does not use FIFO, but average costing. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format. The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. If you want Fishbowl to count the cartons for you, you have to add each carton manually. And if you do that, it will not total or summarize the number of cartons you have, it will list each one individually. So you could have a packing list that could be several pages long. The UPS integration used to be great and then UPS updated, Fishbowl did not support the updated software and we had to change to UPS Worldship. Definitely a step backwards because the old integration worked beautifully. Now it's more manual and cumbersome.

The Way Software Should Work

Comentarios: If you are a small business manufacturer, this is the system for you. Don't even question the price. It is 1/10 the price of "enterprise" systems with all the features you need. If it sounds like I'm a fan-boy, I am. I love it when software works the way it should.

Puntos a favor:

The program is intuitive and extremely in depth. We a food manufacturer (coffee roaster) and we invoice through Fishbowl. We are not yet using the mobile app, so I can't talk about that. Unlike our accounting system (brand Q), one module smoothly integrates with the next. It is easy to administer and our users just get it. It is the standard by which other database systems should be measured. The integration with Quickbooks is painless. Fully automated and has never, never failed. I have not had one single

Contras:

Their chat support isn't the most knowledgeable. They do have the option of custom fields, but there isn't the option to make some fields visible/invisible. The server occasionally locks up, however, all you need to do is restart. No fuss.

Essentially no support unless you complain to your sales rep

Comentarios: If you are going to charge this much for a product it should look like it was made in this century, it should have all of the modern data interchange features expected from a modern application, and support should be fantastic. We have started looking at alternatives and will NOT be renewing.

Puntos a favor:

Decent product. The interface is a little dated, and some standard thing you would expect in functionality are missing or difficult to use. But, overall, it is a decent product if your goal is to have an inventory and order management system that integrates with Quickbooks.

Contras:

You will get no support unless you complain. We just updated our license, paid for a year of support. Still waiting 48 hours later for a call back from support. This is normal. When you do get the support you will most likely start with the lowest level support and have to either speak to the real support people through an intermediary or have to wait another day or two for the next level of support to call you back. Repeat that process until you finally get to someone who knows what they are talking about. Support this expensive should be fantastic. Instead, I am not certain what they could do to make this any worse.

Super satisfied with the Support I receive - Yeah Eastern Team!

Puntos a favor:

Fishbowl software allows my company to always be in the know of our inventory position. It is EASY to learn and easy to use. This week I am adding 7 more users and having All my "on-the-road" salesmen use FISHBOWL directly. For Sales processing, for Inventory stocking orders, for Creating customers etc... Its that easy to use!! A big shout out to my EASTERN Support team for the great support through CHAT, and to Jordan Boyce as he currently has been really taking care of my issues for my immediate upgrading of my use with Fishbowl. Adding FISHBOWL HOSTING to my affiliation with FB to secure that my Mobile Salesmen are using a STABLE environment!

Contras:

Some REPORTS are not in the nicest format, nor have the best "filters" to navigate. As well Little features [like spell check in email body templates] are missing, but Fishbowl does often upgrade their platform with new releases which often has these fixes.