Opiniones de APPSeCONNECT

dc & appseconnect

Comentarios: Great experience, good service with great people

Puntos a favor:

I really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing.

Contras:

nothing specific, untill today "+3years" no issues to report

Excellent Customer Service for Our Essential Platforms Integrations

Puntos a favor:

[sensitive content hidden], who handled our project, was an incredible professional. He was knowledgeable, thoughtful, dedicated, and a pleasure to work with. In his hands we went from feeling intimidated by the integration, to feeling confident in it. The software works as we need it to, most importantly. We went live a month ago and everything has performed as expected, with no major issues. We are using it to connect our Microsoft Dynamics Navision ERP system with our new Shopify site, syncing product data, inventory, orders, customers, transactions, etc. Though the pre-built connector APPSeCONNECT had for our ERP was pretty rudimentary, the APPSeCONNECT team was very happy and able to customize the connection to work for us. They were able to include all necessary business processes in the integration!

Contras:

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communication was slow, and a bit incomplete. However once we started work in earnest, communication improved completely. The email notifications from the AeC platform aren’t very helpful, as you can’t click into them to identify the cause of any errors. All they really do is make me anxious.

Wether an app nor easy.

Puntos a favor:

They market it as an easy standardized solution to connect Navision and Shopify. But it's a software development project without any structured process or standards. After months still no results besides some screen recordings which suggest it would work. No deadlines were met

Contras:

It's not an app to setup quickly and try it for free. It needs a complet customisation. There are no standards, not even in project management. The onboarding is pretty chaotic, we even came up with some documents to make it a bit more structured. After several missed milestones for many weeks, we still don't see and real working sync between Navision and Shopify. I don't know if it really works or if it's a scam but i definitely cannot recommend it and I'm sure a simple connection via FTP would have been much more efficient.

My experience with APPSeCONNECT - Raenco

Puntos a favor:

The things more like about this service is the customer service that the team give us, they're always ready to help us. Another thing what we like is the implementation of automate a LOT of process we were doing manually.

Contras:

The only thing we saw as bad was that our server blocked the connection a lot time of the team for the migration and other steps.

APPSECONNECT Review

Comentarios: We were looking for a integration solution for on prem ERP with Salesforce, our integration requirement was not standard of the shelf solution. Appseconnect team clearly understood our requirement and delivered great solution within budget and time. All the way we have experienced great service from the team.

Puntos a favor:

1. Easily build integrations 2. Readily available integrations of major ERP, CRMA and Ecommerce platforms 3. Proactive support 4. Platform supports on prem as well as cloud applications

Contras:

1.If you are using other than the of the shelf integrations, need to spend time with APPSECONNECT team to clearly define the mappings and triggers.

Review of AppseConnect

Puntos a favor:

One of the features that impresses me the most about AppseConnect is its exceptional customer service. Not only are they extremely attentive, but they also demonstrate remarkable efficiency in resolving any queries or issues that may arise. Their dedication and commitment to customer satisfaction are truly remarkable and make my experience with the platform even more rewarding.

Contras:

While there are many positive aspects to APPSeCONNECT, if I had to mention a downside, it would be the occasional complexity of the setup process. Despite comprehensive documentation and support, some users may find it challenging to configure certain integrations initially.

Phenomenal Integration Solution

Puntos a favor:

Inexpensive compared to other companies. Top Tier Service. Lots of integration ability. If you can think of it, they can integrate it.

Contras:

None that i can identify. We have been very happy.

Shopify > Nav 2016 Order Sync

Puntos a favor:

The communication and professional delivery and development of our Shopify and Nav integration by Debangan at Appse. He never fails to deliver and is always prompt and answering queries and requests. Debangan delivered our 3rd integration project within just 4 hours once the scope had be defined.

Contras:

Price structure can be confusing. And had a few back-and-forths regarding onboarding fees. But we solved the issues promptly.

I LOVE IT

Puntos a favor:

I like the flexibility and they are always there at our end to support and plan a head and search for solutions that fit us

Contras:

nothing for the moment , all what we made is the best .

APPSeCONNECT is magic in motion.

Comentarios: Absolutely wonderful overall. Great staff, great service, honest collaboration make for a truly unique experience.

Puntos a favor:

Aside from working directly with the programmer, [sensitive content hidden], the next best part was the ease in which things were spooled up and its consistent functionality.

Contras:

If I had to complain about one thing, it would be the login portal. I still need after logging in to removed everything to the right of *.com in the URL and refresh in order to bypass the setup screens and get right to the process flows.

Good experience with deployment team

Comentarios: We utilize APPSeCONNECT to pass sales orders from Shopify to SAP B1. Our dedicated deployment agent has been great to work with. We've had to make subsequent customization changes; things we did not realize our prior system just "did" that were unknowingly not part of initial connection. So, my advice is to really think about literally every aspect of your current process (assuming you're converting from something existing) and make sure every little detail is discussed during implementation planning. It's difficult to catch every little thing when you're just used to certain things working a certain way, but know if you don't and things suddenly function differently when you turn it on, they'll be change requests thereafter. But other than design hiccups, the product works, the team is responsive, and there are customization options.

Puntos a favor:

- Relatively easy to use once you get the hang of back end admin - Has additional bi-directional feeds we hope to use in future - Working with deployment team has been positive experience

Contras:

- Error codes not descriptive - get the same error (which is not particularly instructive) whether customer or product issue and no way to interpret without applying basic system knowledge and assumptions - Working with dramatic time zone difference is ok for me as I'm up early, but may not be ideal for others; team at AEC is pretty accommodating given the vast difference though - Pretty basic out of the box capabilities; minor tweaks require customization

APPSECONNECT HELP US TO CONNECT BUSINESS CENTRAL TO AMAZON

Comentarios: I like to work with Appseconnect commercial and technical team, they are very efficient

Puntos a favor:

It is very safe and steady. Our customer use it to connect their Amazon accounts to Business Central

Contras:

We don't have any problem at this moment

Well Done!

Puntos a favor:

The APPeCONNECT team ([sensitive content hidden]) performed there services and delivered on time. As with any data migration, there were some hurdles to overcome. Again, the team solved them in a timely and commendable manner.

Contras:

In an effort to use the minimum characters, nothing comes to mind.

Good service with APPSeConnect

Puntos a favor:

The overall efficiency of the process. No question or request was too big to achieve

Contras:

Trying to allocate time to our weekly meetings. In some cases, it was not necessary to have a meeting.

SAP Business One and Woo-Commerce Integration

Comentarios: The overall experience was good, they are very communicative.

Puntos a favor:

Fast access to support.Business process automation that requires less human intervention.

Contras:

Systems are rigid and difficult to change.

Quality but delayed

Comentarios: Mostly positive, but ran too long and progress was mostly centered around meeting times.

Puntos a favor:

The portal is very easy to navigate and makes what troubleshooting you can do on your own very effective. They were extremely accommodating to find a meeting time that worked for both time zones until our project was complete and when their focus was on our issues things got solved very quickly.

Contras:

The conflicting time zone is a constant challenge and being a seasonal business only increases that stress on any delays in response or project moving forward. We have only a few months to be effective and it seems hard for other business to understand and react to that in a manner that fully supports our business needs.

APPSeCONNECT Can Boost Your Business

Comentarios: It help us to manage our inventories and our b2b and b2c customer.

Puntos a favor:

its easy to useits fasttime savingfriendly and harrowing team

Contras:

there is nothing much to say negatively about your product.

Great product with excellent customer support

Comentarios: I've been very grateful to be working with the AppseConnect team, as they understand all the needs, ideas an situations that we face as a retail business and try to fulfill all that needs.

Puntos a favor:

A wide adaptability with commons ERPs, great customer support and good communication.

Contras:

Integration must be done by experimented technicians as there is a learning curve to keep going on alone on the connector's platform.

Time Zone issue

Puntos a favor:

Used for integrate with various software.

Contras:

1. The Web interface can allow change the time zone, to let user in-sync with their own time zone

TRC review

Puntos a favor:

Easy to use and easy to contact the team to any clarify any query.

Contras:

Sometimes is not really clear to spot the cause of an issue.

Good Customer Service

Puntos a favor:

The customer service is vey good. They are always up for a chat.

Contras:

Its a bit confusing sometimes to work out where and when everything behind the scenes is happening.

The team at InSync have been great to deal with the process of our new website integration.

Comentarios: The ability to integrate our e-commerce system to our Accounting System seamlessly. Our accounting system communicates to our website automatically and keeps our website up-to-date instantly.

Puntos a favor:

The integration of AppseConnect allowed us to have an open source platform of Woocommerce to talk to our Accounting Software SAP for our business. This allowed us to easily integrate our customer database and customer orders directly from our website to our accounting software and visa versa instantly with no manual process. The software is very intelligent and allows our individual product information to feed on our accounting software directly to our website. This means that when product information is changed in our account software, say the price and stock QTY's - our website is instantly updated. The team at Insync - especially my account manager Pratik, were very knowledgeable and even accommodated to custom integration we needed that went beyond standard scope. They have great communication and have been easy to deal with, explaining in detail the process of each task. Change requests were handled quickly, which was very nice and refreshing, especially from an overseas provider. They had so much patience with every new request that we needed and were available day and night and weekends as well. So general Support is on very high level. I would happily recommend the AppseConnect and the team at Insync, if you want a 3rd party to work on connecting your online website to your accounting system, especially when your accounting system does not offer a 'cloud' service.

Contras:

The software was a big expense to the total cost of the development to build our new site, however it is very intelligent and stops manual processes and human errors within the company structure; So in-turn we believe is is going to be worth the cost in the long term. The cloud portal has been a great help although we have had some internet browser related issues which were easily resolved quickly.

Good solution for a complex problem

Comentarios: We had to create a very complex connection between our MMS and WooCommerce. This took time and there was often confusion on both sides because requirements were formulated unclearly or tasks were marked as finished even though they were not yet finally running. So it was not an easy process, but in the end we are now very happy with the finished product.

Puntos a favor:

AppseConnect handles the connection between our MMS and the website. After the test phase, the process runs completely automatically, without any need to take care of it. The team is very friendly and took care of our 1000 small and big customisations.

Contras:

Personally, I am not yet a fan of the new online portal, as it is not very user-friendly compared to its predecessor. After the GoLive, however, it is only rarely necessary to use it, so that will no longer be a problem in the future.

The very best for your Money and TOP notch Support ALWAYS!

Comentarios: I helped my customers to integrate SAP Business One with Magento, since back in 2011. Since then, I always rely on Insync and their Sync applications. Some of our customers are generating a BIG amount of money and orders selling Online, and Insync always On top of daily issue that could arise, while making the App even stronger. GOOD JOB!! If you are looking for the very best for your sync needs...look no further!

Puntos a favor:

Being an IT manager one of the most important key elements is having proper and immediate Support. I were one the first trusting this company and their Sync software, and nowadays I am still convinced is the TOP leading industry in sync ERP with your ecom universe applications. Support is always there, no matter what time of the day, they always there. Only good words for this dedicated team of experts.

Contras:

Honestly, I would say, NOTHING! They are always open to introduce new features, and solve day to day problems, and allow your business grow, no matter what your needs are.

SAGE 300- SHOPIFY LIVE INTEGRATION, A Perfect Choice !

Comentarios: "A Perfect Integration Partner" We found APPSeCONNECT as a very convenient and reliable partner. We solved our problems with the help of their customized integration solutions for SAGE-SHOPIFY. Support and response from their team is prompt and they try to solve the problems in every stage of the project. The technical team help a lot in solving the problems and make the integration process smooth.

Puntos a favor:

We use APPSeCONNECT to pass data from our ERP SAGE to our e-commerce website powered by Shopify. APPSeCONNECT seams to be a very convenient and easy to use integration solution. Real time inventory, Customer Sync, Order Update are working seamlessly for our webstore without data replication or errors.

Contras:

Sync panel can be more interactive and can have the option to customize as per the client operations / devices using.