---
description: ¿Qué piensan los usuarios de LogMeIn Resolve? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de LogMeIn Resolve gracias a Capterra Argentina.
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title: LogMeIn Resolve - Opiniones, precios y características - Capterra Argentina 2026
---

Breadcrumb: [Inicio](/) > [Software de ciberseguridad](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve)

# LogMeIn Resolve

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> GoTo Resolve is an all-in-one IT support software built for today's SMBs.
> 
> Veredicto: 214 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 214 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoTo
- **Ubicación**: Orem, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio de partida**: US$ 29,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, Malasia, Nueva Zelanda, Reino Unido, Singapur

## Funcionalidades

- Acceso desatendido
- Alertas y notificaciones
- Alerts/Escalation
- Auditoría de problemas
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Control/Acceso remoto
- Controles o permisos de acceso
- Copia de seguridad y recuperación
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Gestión de aplicaciones
- Gestión de asignaciones
- Gestión de configuración
- Gestión de datos
- Gestión de implementación
- Gestión de inventarios
- Gestión de la conformidad
- Gestión de parches
- Gestión de políticas
- Gestión de problemas
- Gestión de problemas
- Gestión de puntos de terminación
- Gestión de seguridad
- Gestión de software
- Gestión de tareas
- Gestión de tickets
- Gestión de tickets de soporte
- Herramientas de colaboración
- Monitorización y gestión remota
- Panel de actividades
- Panel de comunicaciones
- Para MSPs (Proveedores de servicios gestionados)
- Priorización
- Real-Time Notifications
- Reconocimiento automático de usuario/dispositivo
- Resolución de problemas
- Seguimiento de activos de TI
- Seguimiento de problemas
- Software de asistencia remota
- Supervisión de actividades
- Transferencia de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 10)

- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de ciberseguridad](https://www.capterra.com.ar/directory/31037/cybersecurity/software)

## Categorías relacionadas

- [Software de ciberseguridad](https://www.capterra.com.ar/directory/31037/cybersecurity/software)
- [Sistemas de seguridad informática](https://www.capterra.com.ar/directory/30228/anti-virus/software)
- [Software de gestión de dispositivos móviles](https://www.capterra.com.ar/directory/30584/mobile-device-management/software)
- [Software de ITSM](https://www.capterra.com.ar/directory/30676/itsm/software)
- [Software de escritorio remoto](https://www.capterra.com.ar/directory/31955/remote-desktop/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.com.ar/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.com.ar/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.com.ar/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.com.ar/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Supremo Remote Desktop](https://www.capterra.com.ar/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Safe & Secure with LogMeIn" — 5.0/5

> **Mai** | *28 de marzo de 2026* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.
> 
> **Puntos en contra**: I needed some help onboarding but once I adopted the platform and really got familiar, I have found it incredibly easy to use\!
> 
> It's been a super powerful tool for our team to use with all clients across the country. It provides the added layer of security that our clients have come to expect from us.

-----

### "Romote access software by GoTo" — 5.0/5

> **Azizah** | *11 de septiembre de 2022* | Telecomunicaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance.
> 
> **Puntos en contra**: Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software.

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### "Logmein Resolve Review" — 3.0/5

> **Tonia** | *6 de mayo de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Logmein Resolve offers Quick remote access to assist customers in real time
> 
> **Puntos en contra**: It often resolves to websites outside of the US and is blocked by the system
> 
> Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.

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### "Good RMM for the price" — 4.0/5

> **Topher** | *10 de diciembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO.
> 
> **Puntos en contra**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries.
> 
> As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.

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### "Extremely user friendly" — 4.0/5

> **Raj** | *30 de abril de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It's intuitive interface and robust file transfers are impressive making it easy to use even for novices.
> 
> **Puntos en contra**: Sometimes there are billing issues by including unforeseen charges.  The price could be a bit cheaper.
> 
> It's an excellent cloud based RMM tool making monitoring and remedial actions very fast and simple.

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## Enlaces

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