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Opiniones de Abacus Pharmacy Plus

Sobre Abacus Pharmacy Plus

Herramienta de gestión de farmacias basada en Windows que permite a las empresas gestionar el procesamiento de recetas, las entradas de pedidos, la contabilidad y más.

Descubre más sobre Abacus Pharmacy Plus

Puntos a favor:

Easy to use and the ability to suggest things that are useful to your own business and. Most of the time they make those adjustments to the program to help your business be more.

Contras:

They wanted ME to pay for THEM to set up for controlled substance escript receiving.

Valoraciones de Abacus Pharmacy Plus

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,5
Funcionalidades
3,0
Relación calidad-precio
3,8

Probabilidad de recomendación

5,5/10

Abacus Pharmacy Plus tiene una valoración global de 4,6 estrellas sobre 5 según las 23 opiniones de usuarios de Capterra.

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Filtrar opiniones (23)

Giselle
owner en EE. UU.
Productos farmacéuticos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

great and friendly customer service

5,0 hace 8 años

Comentarios: always very helpful and supportive of our business needs. If there is any issues, concerns, or changes we need to make they are always willing to help and make necessary changes to
program based on our personal business needs.

Puntos a favor:

easy to use and the ability to suggest things that are useful to your own business and most of the time they make those adjustments to the program to help your business be more efficient and productive.

Contras:

inability to request refills by fax with out having to print papers on regular basis. a list that shows you all the patients and medications that were filled last month but not this month whether or not there are refills left or not.

Tony
Client aquisitions en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Abacus is a very helpful company,

5,0 hace 7 años

Puntos a favor:

Privately Held / Family Owned. They are one of the few companies left in this industry that is not owned by a large corporation or wholesaler and, they have a support staff with impeccable follow up

Contras:

Most features are free, but depending on your niche there are a few are separate modules to be purchased.

Jeffrey
owner en EE. UU.
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

If you need to go out of business, this is the system for you!

1,0 hace 7 años

Comentarios: If there is any other option, do it!

Puntos a favor:

This software is reasonably priced, but you get what you pay for! I couldn't afford the big pricey system when I opened Greenway Pharmacy during 2012. The affordability of Abacus helped me open, but I wonder if it was really worth all of the hassle and frustration. Thanks for all of the gray hair, Abacus!

Contras:

You are their best friend while you are considering buying their system, but then you find out-Terrible! I repeat- TERRIBLE! customer service- Don't bother calling the after hours service number... they will tell you they can't log on from home. They wanted ME to pay for THEM to set up for controlled substance escript receiving!? Last but certainly not least, if you have a problem, their fix is to have you download another version (takes over an hour) and hope whatever you need works in the different version. Heaven forbid if it happens to turn 5:00pm in the middle of a fix. They go home! One time they just hung up without even mentioning they were done for the day... LOSERS!

Sylva
PHARMACIST
Ha utilizado el software durante: No especificado
Fuente de la reseña

ABACUS RX REVIEW

5,0 hace 12 años

Comentarios: I HIGHLY RECOMMEND THIS SOFTWARE.

Puntos a favor:

VERY SIMPLE AND EASY TO USE AND LEARN. CUSTOMER SERVICE IS PRETTY GOOD. I AM SATISFIED WITH THE SOFTWARE SO FAR.

Contras:

I HAD A HORRIBLE EXPERIENCE WITH THIS SOFTWARE ABOUT TWO MONTHS AGO. ALMOST EVERY RX I BILLED TO CVS/CAREMARK OR AMERIGROUP(FL). GOT REJECTED. WHENEVER I CALLED THE INSURANCE THEY WOULD TELL ME THAT THEY HAD A PAID CLAIM, BUT I WILL BE SEEING A REJECTED CLAIM AT MY OWN END. AFTER SEVERAL TRIALS THE CLAIM WOULD GO THROUGH. BUT THE MORE BITTER ASPECT OF THIS WAS THAT FOR EVERY REJECTED,PAID OR REVERSED CLAIM CVS/CAREMARK WAS CHARGING ME $0.12, AND THE SWITCH COMPAY(RELAY) WAS CHARGING ME. I WAS MILKED DRY! ABACUS CUSTOMER SERVICE WAS MUCH WILLING TO LOOK INTO THE CASE BUT THEY DID NOT SAVE ME A DIME AS THEY SAID THAT THE HITCH IN TRANSMISSION WAS FROM CVS/CAREMARK AND CVS CLAIMED IT WAS FROM MY SWITCH COMPANY. BUT I PAID FOR IT ALL. THIS HAS BEEN RESOLVED AT THE MOMENT.

Sam
Owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

Excellent Pharmacy Software

5,0 hace 14 años

Comentarios: I would recommend this software to anyone. They have a very good customer service team, a very good product and the price is right!

Puntos a favor:

I have trixed numerous pharmacy software such as QS/1, RX30 and others. The Abacus software Visual Pharmacy Plus is by far the best software we have every worked with. It's easy to use, has all the features that you need and more.

Contras:

Their mail order package is not as robost as I would want.

Respuesta de Abacus Rx

hace 13 años

THANKS FOR YOUR NICE COMMENTS.

MODY
MANAGER
Ha utilizado el software durante: No especificado
Fuente de la reseña

ABACUS GREAT PROGRAM!!!

5,0 hace 11 años

Comentarios: THE ABACUS SOFTWARE IS GREAT ASSET TO MY COMPANY. IT IS VERY USER FREINDLY AND AFFORDABLE FOR ANY PHARMACY TRYING TO START OUT. THE ABACUS TEAM IS ALWAYS AVALIABLE FOR ANY TROUBLE SHOOTING AND VERY HELPFUL (JUAN MANDIEDO) IS ABSOLUTLEY ONE OF THE MOST KNOWLEDGABLE EMPLOYEES. GREAT PRODUCT AND SERVICE WITH 2 DIFFERENT TYPES OF PROGRAMS TO UTILIZE IN YOUR PHARMACY. HIGHLY RECCOMENDED.

BERNARDA
PHARMACIST
Ha utilizado el software durante: No especificado
Fuente de la reseña

ABACUS REVIEW

5,0 hace 10 años

Comentarios: ABACUS, HAS BEEN AN EXCELLENT SOFTWARE,AESY TO USE, WE HAVE BEEN WITH THEM FOR MORE THAN 4 YEATS, THE PERSON THAT ALWAYS HELP US HER NAME IS MARIA ZENTENO, SHE HAS A GREAT ACTITUD, ALWAYS THERE TO HELPS US FIXING ALL THE PROBLEMS THAT WE HAVE, EVERYTIME THAT WE NEED TO FIX AN ISSUE; THEIR COSTUMER SERVICE HAVE BEEN REALLY HELPFULL ESPECIALLY MARIA ZENTENO.

Gladys
Manager
Ha utilizado el software durante: No especificado
Fuente de la reseña

Thumbs up

5,0 hace 11 años

Comentarios: The program is very user friendly easy to manage. Has the ability to let you work with multiply windows at the same time . Keeping you at paste with patients. It also contains a training video that helps you and new personal learn the system quickly .

James
Medical Profesional en India
Ha utilizado el software durante: No especificado
Fuente de la reseña

Easy to Use

5,0 hace 10 años

Comentarios: I've used many pharmacy softwares during my professional career..I found Abacus Pharmacy Plus Software best among them. I've suggested to use this software to many of my friends also.

John
Pharmacist/Owner en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

AbacusRX software team is helpful

5,0 hace 10 años

Comentarios: Juan has been extremely helpful and knowledgable about the product, and the transition has been smooth coming over from previous company.
IT was great. Thank you

Kerry
EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Cancellation of Account is a Nightmare

1,0 hace 8 años

Comentarios: We were always pleased with the software. However, we needed to upgrade to a different software to accommodate the growth of our pharmacy. When I tried to cancel the monthly maintenance charges, no one would return my calls and acknowledge my request. This has been going on for over 6 months. They continue to take out the auto withdrawal from my account each month. I have sent numerous emails and a letter and they still ignore my phone calls and requests for cancellation.

Jorge
Pharmacy manager
Ha utilizado el software durante: No especificado
Fuente de la reseña

Best software

5,0 hace 11 años

Comentarios: My pharmacy is been with Abacus for the las 8 years. Their customer service is outstanding and the product is excellent.
We are very happy with their service.

Zugeilys
onwer
Ha utilizado el software durante: No especificado
Fuente de la reseña

Very satisfied with Abacus software

5,0 hace 12 años

Comentarios: I'm very satisfied the product and service

Puntos a favor:

Covers all my needs and customer support does a great job.

Contras:

no problems with the software

Juan
Owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

I would recommend

4,0 hace 12 años

Comentarios: Works well with my pharmacy's workflow

Puntos a favor:

Many Modules available

Contras:

So many features it takes a while to learn but worth the features

Jessica
Onwer
Ha utilizado el software durante: No especificado
Fuente de la reseña

Very good pharmacy software

5,0 hace 12 años

Comentarios: It has helped us out alot.

Puntos a favor:

Access to many features customer support is always there to help

Contras:

No issues with program

Jorge
Owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

Handles all my needs

5,0 hace 12 años

Comentarios: This is a very good product that handles many pharmacy functions

Puntos a favor:

Customer support is helpful.

Contras:

I've never had a problem

Giselle
Manager en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Very good and reliable.

5,0 hace 9 años

Comentarios: Love the quick and knowledgable customer service that is available!!

Danny
owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

great product

4,0 hace 12 años

Comentarios: Very user friendly

Puntos a favor:

has more features than previous program i had

Contras:

select workflow adaptations

Mike
RPT. en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

Easy to work with

5,0 hace 9 años

Comentarios: Very helpful with adults and work flow.

Lazaro
Owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

Great Product

5,0 hace 12 años

Comentarios: Very satisfied with software

Puntos a favor:

Excellent customer service

Contras:

I've had no issues

yamilet
Owner
Ha utilizado el software durante: No especificado
Fuente de la reseña

Great Software

5,0 hace 12 años

Comentarios: It's a great product.

Puntos a favor:

Great customer support.

Contras:

no issues with software

Laura
Pharmacist
Ha utilizado el software durante: No especificado
Fuente de la reseña

Excellent software

5,0 hace 12 años

Comentarios: customer service is excellent

Puntos a favor:

very easy easy to use

Contras:

i've had no issues

Iris
Rhp
Ha utilizado el software durante: No especificado
Fuente de la reseña

Great Product!

5,0 hace 12 años

Comentarios: Fits all my needs.

Puntos a favor:

Great Customer Support.

Contras:

I have no problems.