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Opiniones de Square for Retail

Sobre Square for Retail

Square for Retail tiene todas las herramientas para vender sin problemas un POS, tienda online, inventario, hardware y pagos diseñados para los comercios minoristas.

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Puntos a favor:

They offered the first $1,000 of sales with no fees due to a referral and you can share a code so the referrer and the referral recipient can both get that discount. What a great way to start.

Contras:

It requires internet connection, so it cannot be used is there is poor or no network/wifi or you cannot hotspot. Fees can sometimes be pricey on the business.

Valoraciones de Square for Retail

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,4
Funcionalidades
4,6
Relación calidad-precio
4,5

Probabilidad de recomendación

8,8/10

Square for Retail tiene una valoración global de 4,7 estrellas sobre 5 según las 476 opiniones de usuarios de Capterra.

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Filtrar opiniones (476)

Thomas
Thomas
video producer
Usuario de Linkedin verificado
Producción audiovisual, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Worked great even in a rural area.

5,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Chase
Chase
IT Sales en EE. UU.
Usuario de Linkedin verificado
Servicios para instalaciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for entrepreneurs

5,0 hace 5 años

Comentarios: It is very easy to use and convenient for my customers

Puntos a favor:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Contras:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Janet
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Point of sale system

5,0 hace 4 años

Comentarios: Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Puntos a favor:

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Contras:

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Melanie
Business Owner en EE. UU.
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

They Allow Fraud and Theft

1,0 hace 3 años

Comentarios: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
Absolute fraud.

Puntos a favor:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Contras:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Coree
Fashion Retailer en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Perfect On-the-Go Payment Solution!

5,0 hace 5 años

Comentarios: When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!

Puntos a favor:

I absolutely LOVE the ease of use of Square! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier!

Contras:

I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly.

Craig
Biz Dev en EE. UU.
Ropa y moda, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Square is a great payment platform for retail stores.

5,0 hace 5 años

Comentarios: This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square

Puntos a favor:

How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return.

Contras:

Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great! Not much to not like.

Marc
Business Owner en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Daily User

5,0 hace 4 años

Comentarios: Totally love it. i'm happy with the features, and I'm sure that by being well funded I will continue to see new features come up, unlike software I previously used that wasn't as well funded.

Puntos a favor:

I enjoy easily keeping track of my customer's info, including the ability to create my own custom fields and also group customers. These features make it easy for me to note a history with a customer, aside from just their purchases. Grouping customers allows me to enter a location, find the group of customers there, and know everyones name as a result of this reference

Contras:

I wish it were easier to transfer my client lest from other software, but thats the nature of software I guess.

Mayela
Owner en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The simplest payment processing system

5,0 hace 5 años

Comentarios: I have a small a small business and the square software works well for my needs

Puntos a favor:

The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.

Contras:

I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.

Janna
owner en EE. UU.
Arte y artesanía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square is super easy and I love it.

5,0 hace 4 años

Comentarios: Overall, it's awesome, super easy to use and I love it.

Puntos a favor:

I love how easy it was to start taking credit cards and to use Square as my POS. It syncs to my accounting software automatically and keeps track of all my products, invoices and charges.

Contras:

There isn't an automatic section for shipping and I have to add it manually as its own category. Not sure why they haven't built this into their invoicing platform yet even though so many people have asked about this.

Katherine
Katherine
Editor en EE. UU.
Usuario de Linkedin verificado
Edición, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Square is the Obvious Choice for POS Vendors

5,0 el año pasado

Puntos a favor:

It is reliable for customers and easy to use by our staff.

Contras:

We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control.

Chad
Chad
Chair Elect en EE. UU.
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Best POS for a small non-profit or business

5,0 hace 4 años

Comentarios: Great fast point of sale software that does what it does very well.

Puntos a favor:

This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured.

Contras:

Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income.

Kathryn
Owner en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Awesome Product

5,0 hace 5 años

Comentarios: Overall, I am very satisfied it seems they have thought of everything when it comes to this app. They also have fantastic customer service if you need to call them with questions. I started my business last year and square has been fantastic to use for pop up's. Processing payments is a breeze and I have had very small issues that were resolved quickly and with ease.

Puntos a favor:

I love the app that goes with this product. I hold many pop up events for my shop and the square is fantastic for this. Adding inventory and processing payments is fantastic. I set up the app in very little time and thought it would take so much longer. I really like being able to use it with my phone and ipad and it has made payments so much easier. I will only use this software for my pop up shops.

Contras:

Sometimes I have wifi issues, but they have a great feature that will still accept payments offline. So even though its a pain, I still receive payment later.

Julianne
Writer en EE. UU.
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best POS system I've found

5,0 hace 5 años

Comentarios: As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

Puntos a favor:

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

Contras:

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Joshua
Equipment Engineer en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great and easy way for receiving payments.

5,0 hace 6 años

Puntos a favor:

I really like how sleek, modern, and clean this method for receiving payment works. It has a very modern GUI, with large clear numbers and values as opposed to the majority of credit card readers that have much more pixelated appearances and significantly smaller font sizes in comparison. Also, the ease of the option of signing when required with a finger on a touchscreen device is better than the alternatives available today such as signing with a physical pen or a stylus for digital screens. These features save time at checkout which in turn increases efficiency, and as my time is very valuable to me, I greatly appreciate these factors that contribute to the ease of use.

Contras:

While there is not much to dislike, I have noticed that sometimes cards are not read as easily with this software at times. While this is perhaps more a function of the hardware used to swipe or scan credit or debit cards, I have noted a bit of a trend with this when using Square with certain cards while performing with other card types have been flawless. This makes me suspicious if it is related to a software issue. Otherwise, I have no complaints about Square.

Chace
Freelance graphic artist en EE. UU.
Animación, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Square is the catalyst to making my passion have value.

5,0 hace 6 años

Comentarios: I am a freelance graphic artist. I use this software to make it easy to put value in my art. I now have the easiest way to my a living on my work anywhere I am or will be. Overall wonderful experience.

Puntos a favor:

The most favorable feature in using square is its simplicity. In less than 10 minutes I was all set up with full understanding of how the software worked. It was quick and clean and practically effortless. When I was all finished I couldn’t believe it I said “ wow, really? That’s it? I’m done?” Great interface with extremely user-friendly and modern design.

Contras:

I honestly have no complaints. I have yet to run into any bugs or performance issues. Which, when there’s money involved is hard to come across and a very crucial detail. I had to speak with an operator one time and that was a fault entirely of my own and was user-friendly and convenient. He was helpful and the issue was rectified within minutes. Sorry but really can’t say a bad thing yet.

Tahnee
Owner en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Love Square! I've been using it a year and am very happy with everything!

5,0 hace 7 años

Puntos a favor:

I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

Contras:

The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

Kelsey
lot manager en EE. UU.
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

First time Square user

5,0 hace 2 años

Comentarios: Work for a company that only exists for 2 months of the year (winter seasonal), and was very easy to have people trained on it in a short period of time. Easy for customers to use online

Puntos a favor:

Use this product for just 6 weeks, was very very easy to learn and had people using it that were generally not good at computers. They also had an easy time using it. Easy to change product description at one location or across all locations. Really enjoyed the reports, easy to manipulate

Contras:

Really really challenging to use on a ipad for scheduling and adjusting people's time cards. Was very slow and would regularly crash. (This was specific for this app, all other functions on the ipad worked fine and quickly). Online orders, loved that when they came through you could update the progressed. HATED that you could not undo it. Would like to see the function that you could go forward and backwards, not just forwards. Online orders - customers would enter address online and it would go to the shop "closest" to their location. However this was closest as the crow flies, not closest for driving directions. Would love to see it function off of driving directions. Frequently, a people would make a curbside order and they would end up going to the second or third closest location to where they lived due to this

Russell
Music Producer en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Recieve Your Payment In Any Form With This Innovative Software

5,0 hace 4 años

Comentarios: I utilize Square for Retail anytime that I am selling my merch in the streets. For example, if a customer is not carrying any cash, I simply will let them utilize their credit or debit card to make their purchase on the spot.

Puntos a favor:

The thing that I liked most about this particular software is the fact that it makes it possible for you receive any form of payment no matter where you are. It's simply the epitome of convenience.

Contras:

There were no cons with this particular software; and I can guarantee you that you would have an extremely hard time finding any as well.

Steve
Youth Pastor en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Square - Useful for Churches as Well!

5,0 hace 5 años

Comentarios: We have used Square to help facilitate receiving CC payments from our "customers" in both our church's coffee shop and book resource center, and it has been great! I would definitely recommend this to any church trying to open a coffee shop or book resource center of their own.

Puntos a favor:

I appreciate how Square has so easily integrated into our church's in-house coffee shop and also our church's book resource center (like a small book store). Square just makes the running of our coffee shop and book resource center so EASY!

Contras:

The only drawback that I can see is that, in our church, we have a population of individuals who may be unfamiliar with the idea of swiping a credit card through a device attached to an iPad... I can see how the "newness" of this tool might be daunting to some individuals (and thus potentially hinder them from using it), but on the whole, this is a very SMALL concern. So far, the "pros" have FAR outweighed the "cons"!

Chris
Chris
Self Employed en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One Stop, Square for Retail

5,0 hace 3 años

Comentarios: Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.

Puntos a favor:

I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.

Contras:

I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.

Mim
Technical Product Owner en EE. UU.
Software informático, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Super easy to use and avoids the common problem of not having cash on hand!

5,0 hace 4 años

Comentarios: I appreciate that this system exists for business owners as I use it often when shopping locally. I rarely carry cash around anymore, so it's super helpful to have a system like this to utilize. I also trust it more than having to "securely" pay someone through another system that involves sending them a payment vs being able to swipe my card using the magnetic strip reader.

Puntos a favor:

Living in an area where there are a lot of community events (farmers markets), smaller boutiques and local shops, I tend to use this as a consumer a lot. I love how simple it is to utilize when I'm checking out, how it allows me to use a card vs having to carry cash around.

Contras:

I can't think of any cons to this system as a consumer and user of it. There might be charges incurred for the business owners that implement or purchase the system, but I would say it is definitely worth it from a consumer-standpoint.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great POS for Small Business

4,0 hace 5 años

Comentarios: Overall we are pleased with Square and its features. We would like to see Square integrate better with other platforms.

Puntos a favor:

Square is great for small business it allows the merchant to just pay a fee when a card is swiped rather than a monthly service fee and the percentage charged for swiping a card. They do have an inventory tracking system which is great if that is the only platform you use for inventory. You also get the benefit of free hardware if you choose not to purchase the Square POS system. Square deposits are quick, no holding funds for long periods of time like PayPal. Overall Square is very versatile and we have been very happy with it.

Contras:

The inventory tracking system is cumbersome and doesn't work nicely with QBO or Shopify. It cannot sync with our Shopify store which ultimately means we have to keep both platforms updated which is a real pain.

Jerry
Owner en EE. UU.
Hardware informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great solution

5,0 hace 4 años

Puntos a favor:

Inexpensive to buy! Swipers are free and chip readers are only 49.00. Square is easy to use in store or out of store. Processing fees are the lowest I've found anywhere.

Contras:

Make sure you use a tablet thats fast. Don't buy a cheap tablet of 30.00. pay upward of 75.00 other wise its very slow.

James
Owner en EE. UU.
Alimentación y bebidas, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to get started and expand as you grow!

5,0 hace 5 años

Comentarios: Outstanding overall. Square is super reliable and user friendly.

Puntos a favor:

I like how easy it is to create a great looking online storefront. Clean and simple design options, easy to add/delete items, keep track of inventory, and an endless list of benefits!

Contras:

It is limited as far as page layout and imagery! The gift card function is not displayable on the product pages... or if it is I've not yet figured it out.

Kevin
CEO en EE. UU.
Artículos deportivos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Seamless Website Integration

5,0 hace 4 años

Comentarios: Amazing solution that just works! Loyalty program is awesome and like everything else, seamless. Honestly was not even planning on keeping the software once a better solution was put in place. This IS the better solution!

Puntos a favor:

I was able to have my website up and running within a day after the design team I hired to build my site were unable to deliver it in over a month's time. Once you have input your products to sell it is a seamless process to get them onto your own website with Weebly.

Contras:

There is a bit of redundancy when adding new products, but not too bad. Especially once you get the hang of it.

Justin
Admin en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Get Paid Now!

5,0 hace 5 años

Comentarios: Square has made us more money. We do not have to spend time waiting to be paid anymore. 10/10 recommend.

Puntos a favor:

We love the ease of use for both us and the client. We used to have to wait for payment via check and sometimes we'd have to follow up with clients for months without getting paid. Now when our technicians are wrapped up in the field.. they have the client pay instantly using their mobile phones with card reader. No more waiting for payments!

Contras:

Square is a great software and clients trust it. There is nothing that is negative about Square. Love it.