Sobre SendGrid

SendGrid es la plataforma líder de entrega de correo electrónico en la nube, en la que confían más de 78 000 de las marcas de más rápido crecimiento del mundo.

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Puntos a favor:

The software is powerful and while advances it’s quite easy to get a hang of.

Contras:

The customer support was the worst I have ever experienced.

Valoraciones de SendGrid

Evaluación media

Facilidad de uso
4,1
Atención al cliente
3,8
Funcionalidades
4,1
Relación calidad-precio
4,0

Probabilidad de recomendación

7,6/10

SendGrid tiene una valoración global de 4,2 estrellas sobre 5 según las 545 opiniones de usuarios de Capterra.

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Usuario verificado
Full-stack Developer en México
Usuario de Linkedin verificado
Desarrollo de programas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Si tú eres el desarrollador y necesitas enviar correos o mensajes, esta es una gran opción.

5,0 hace 2 años

Comentarios: En general cuando trabajo con sengrid hago las plantillas y solo agrego en código la llamada al api de sengrid para utilizar esas plantillas nuevas donde las necesito, o en su defecto entro en alguna plantilla para editar o cambiar el tamaño de texto o tipo de letra. Pero en general, una vez configurado todo, no hay que hacerle casi nada al código que maneja sengrid; es una sensación muy agradable el saber que si la implementación es la correcta (y documentada) no hay que volver a re trabajar en el proceso de envíos de emails.

Puntos a favor:

La implementación en tecnologías como la son .net core y .net 4.5 es increíblemente amigable, no hay forma de que siguiendo el simple tutorial en la misma página web de sengrid puedas terminar confundido; simplemente agregas el nuget desde visual studio, agregas en tu código (o haces una clase genérica), las llaves necesarias que te proporcionan a través de tu perfil como más. Puedes agregar tu url y datos de empresa para evitar que tus correos terminen como spam en el correo de tus clientes. Además, la forma en que se pueden editar las plantillas y sustituir ciertos bloques del contenido por texto o algún otro dato que generes en código es también muy sencillo y cómodo.

Contras:

En ocasiones la IU de la interfaz de la edición de las plantillas para en estado “Legacy” es lenta, y en algunos casos el generador de plantillas (el nuevo) se cofunde un poco en el orden de los componentes según se arrastran a la pantalla, pero con un poco de practica se le agarra el chiste.

Sheryl S.
Sheryl S.
Lead Generation Specialist en Canadá
Usuario de Linkedin verificado
Propiedad inmobiliaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

SendGrid is one of the best EMS optimized for marketing professionals

5,0 hace 2 semanas Nuevo

Comentarios: SendGrid handles all of our mailing campaigns and we are very satisfied with the performance. I like the deliverability and tracking metrics provided by it.

Puntos a favor:

It's been over 2 years of using Sendgrid for many things within the marketing team. The code editor allows for effective e-mail marketing campaigns. SendGrid has tons of useful e-mail templates.

Contras:

SendGrid doesn't have an intuitive GUI to edit like MailChimp. To make a custom e-mail marketing campaign you must know how to code.

Alternativas consideradas: HubSpot Marketing Hub, itracEMS, GetResponse y Mailchimp

Razones para elegir SendGrid: Cost and ease of use.

Software anterior: GetResponse y Mailchimp

Razones para cambiar a SendGrid: Budgetary limitations

Usuario verificado
Technical Lead - Data Analytics en EE. UU.
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Reliable, high-bandwidth, and reasonably priced

5,0 el mes pasado Nuevo

Comentarios: Overall, SendGrid has been a very valuable asset for our company. Even when we are not fully using every available feature, it's never failed us at a crucial moment, and continues to be a reliable and reasonably priced solution for us.

Puntos a favor:

Our help desk/support team skews more to the "client's industry specialist" side and less to the tech savant end. That being said, SendGrid continues to be simple to use tool for those that interact with it daily. Setup and further customizations have been simple, and over the course of 10 years, it has continued to prove its value with minimum service inturruptions.

Contras:

Our team's only major complaint during our ensure using SendGrid was mostly when it was a less mature product. There were some shortcomings early on with the email marketing and contact management, but there has been considerable progress and improvements in almost all corners of their service and UI.

Alternativas consideradas: HubSpot Marketing Hub, Mailchimp Transactional Email y Netcore Email API

Razones para cambiar a SendGrid: Our company was VERY small and short staffed when we realized we needed a transactional/API email service. After reading reviews and comparing pricing and features, SendGrid fit our needs the best, especially the pricing packages.

Usuario verificado
CMO en España
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Not satisfied

3,0 hace 3 semanas Nuevo

Puntos a favor:

We have been using Sendgrid for more than 2 years, we use it only for transactionals emails. Now we are moving to another solution because of the weak delivery provided by sendgrid.

Contras:

Available only in English. Add spanish and french will be a plus

Rahul R.
Rahul R.
Chief Technical Officer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Most Underrated Powerful Email Marketing Tool

5,0 hace 2 meses

Comentarios: Sendgrid is a powerful email marketing tool that offers superior services to its customers. Sendgrid is a must-have tool for start-ups, eCommerce businesses, freelancers and corporates. One thing that separates Sendgrid from other email marketing tools is their scalability once our list grows. The free version of Sendgrid allows you to send 100 emails every day.

Puntos a favor:

What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid. Some apps can even directly integrate with SendGrid without using automation software like Zapier.

Contras:

Sendgrid's UI is a bit confusing and it took some time to get used to the options. The email editor lacks certain features.

Alternativas consideradas: ConvertKit, Moosend y Omnisend

Razones para elegir SendGrid: They are very expensive and for half the price I can get all the features on Sendgrid.

Software anterior: Sendlane

Razones para cambiar a SendGrid: Sendgrid offers more options and subscribers on the free plan than what they offer on their paid plan.

Usuario verificado
Chief Evangelist en India
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Transactional Email Service Out there

5,0 hace 4 semanas Nuevo

Comentarios: Extremely satisfied till now and have been using it for the past 4 years.

Puntos a favor:

The uptime and delivery monitoring service is the best in class. No doubt large enterprises like Uber, Spotify, etc. use sendgrid for their email delivery. Additionally, its overall communication tools suite like Twilio SMS, Whatsapp business make it an all in one solution for all the communication related APIs

Contras:

Probably needs a little elaborative developer documentation with respective to example code samples for a newbie.

Alternativas consideradas: Sendinblue y Mailchimp

Usuario verificado
Advisor en Madagascar
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great software for email delivery check

4,0 hace 4 semanas Nuevo

Comentarios: SendGrid is a daily companion as a validator in an internet company. We use it to check that each email is valid. It helps us to avoid loosing time on fake request or to do the extra mile for worthy users, also, to check some actions done by the user on our emails. It is time saving on this tiny but necessary job.

Puntos a favor:

Intuitive, it is very easy to use (no special need of an onboarding or something). The team is creative enough to create a short silly game while waiting for the result to load 😂 The authentification check to log in is fast ! (No friction as on some other softwares)

Contras:

Well, maybe explore other possible features...

Usuario verificado
iOS developer en Madagascar
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Sendgrid can ease your marketing team's job

4,0 hace 2 meses Nuevo

Comentarios: Great. We started using it to verified if our user's emails were real ones. Once we started seeing all its features and added value, we started tracking everything on it for our clients.

Puntos a favor:

We have been implementing Sendgrid within our company to help with email marketing. It's a good email tracking software to see how many people open our emails, clicks, bounced emails, etc. It really helps us take better decisions. We can also improve our emails a lot from heading to content based on results we get. Analytics are also a valuable feature.

Contras:

There is A LOT of data available. It takes time to train the team to learn to use it to its full potential. Once your each the point everyone knows where to look at etc, it becomes one of your most-used software for sure.

Angus M.
Company Director en RU
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

One of the best SMTP tools for new users

4,0 hace 2 meses Nuevo

Comentarios: Sendgrid solved the problem of being a beginner to email marketing for me, I used it until I was more confident then moved to other software. Its great for learning.

Puntos a favor:

I like how MailGrid requires absolutely no knowledge to get started with emailing. They make the whole process so easy through their well developed GUI and even people with no experience can get stuck straight in.

Contras:

The price was a little bit of a con, whilst it's not too bad, it is quite a bit higher to competitors.

Nitya K.
Nitya K.
Email Marketing Manager en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

SendGrid transactional Email API that is easy to set up and reliable

4,0 hace 4 semanas Nuevo

Puntos a favor:

To send out transaction email our team uses SendGrid SMTP. We are able to deliver transactional email without any delay directly to inbox. This ensures higher response rate and we have been able to reach out to targeted users.

Contras:

The reporting features are not as extensive as I was expecting. Tracking users and their activity is limited.

Danny M.
Danny M.
Marketing Manager en EE. UU.
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Platform used to be strong, but performance and support declined over time.

3,0 hace 3 semanas Nuevo

Puntos a favor:

I liked the intuitive interface and the email builder. I often would use custom HTML templates but utilized the email builder as well.

Contras:

Email deliverability and reporting/analytics

Pius E.
Founder en Uganda
Internet, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

SendGrid

5,0 hace 2 meses

Comentarios: Sendgrid handles all my mailing campaigns and I have stuck with it from day one to date. I like the email deliverability and tracking metrics offered by SendGrid and will stick with it for the foreseeable future as everything works smoothly.

Puntos a favor:

It was very easy to integrate with my existing stack. SendGrid has really worked hard to make sure it's easy to use their software with other services out there. Most website builders by default ask you to integrate Sendgrid as your emailing service, and that was the case with my website builder. It was really easy for me to get started as all I had to do was add an API key in a provided input field. SendGrid did all the heavy lifting and I did not have to do any coding or even go through the API documentation(which by the way is very comprehensive ). You fill that that is the case in so many services that integrate with SendGrid, integration is light-work.

Contras:

It is a little expensive, especially when sending a tonne of emails out and having a lot of contacts. Your email totals low-key add up when you have multiple drip campaigns and transactional emails set up. If you have a small budget it's really difficult to get measurable success on SendGrid as I found out when I just started while having a very low budget. The best way to get the best out of SendGrid is with a substantial budget, and that's a bummer when starting out.

Alternativas consideradas: Mailchimp y AWeber

Razones para cambiar a SendGrid: I choose Sendgrid because it was really easy to set up with my stack of Bubble and Zapier without any code of using the API documentation.

Dome S.
Digital Director en Italia
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

That's the best smtp software you can get for your buck

5,0 hace 7 meses

Comentarios: i would recommend sendrgrig to everyone my mum included. It's just the best smtp provider if you consider money and value

Puntos a favor:

ok this is not a free software but you can get all you want: just smtp or stats and more.. what I really enjoyed was the stats service.. If you run an e-commerce you'll be familiar with the question: "did my customer got the email?" well with sendgrid you can actually answer that question. You'll have a full report and you can easily tell if your customer got the email or something went wrong. This is something just invaluable.

Contras:

This is not a pricy software but you need to understand its value. if your business is not big enough maybe it will be hard to sustain. nevertheless i just can say this is the place to look even if you have a small business. unless you want to take the burden of handling smtp this software is just awesome.

Alternativas consideradas: MailUp, Zoho Mail y Mailchimp

Razones para elegir SendGrid: This is the best software if you need an affordable secure smtp with stats and cherries on top.

Software anterior: Zoho Mail y Mailchimp

Razones para cambiar a SendGrid: SendGrid is my recommended choice. I'll keep suggesting it to all my customers.

Vishal J.
Vishal J.
Technical Manager en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

SendGrid - Best Email API for sending marketing emails

5,0 hace 11 meses

Comentarios: I use SendGrid for sending communication and marketing emails to thousands of customers every day. Sending close to 100,000 emails per month and the quality of service is quite good. Must say I am happy to use SendGrid.

Puntos a favor:

The best thing about using the SendGrid Email API was the performance measured in terms of email deliverability and server uptime. The dashboard provides good insights with respect to number of emails sent, delivered and opened. Thus helps a great deal in improving marketing campaigns. From the deployment point of view, the integration of SendGrid with the existing email service was quite easy and can be completed easily without great efforts.

Contras:

As far as technical aspects are concerned, there is nothing which I don't like. On the pricing front, would like to add my views. Currently, the pricing plans are available as Free (100 emails per day), Essentials and Pro. The Essentials plan starts from 14.95$ per month for upto 40,000 emails a month and the Pro starts at 89.95$ per month. These plans are good for small and medium size websites. Would be good to see if a new Basic plan is introduced for a low starting price of 4.95$ per month and offering upto 10,000 emails a month. Such a plan would be highly suitable for extra small website applications who have a limited customer base.

Alternativas consideradas: Sendinblue

Razones para cambiar a SendGrid: Going by various product reviews and comparing the various plans offered by different vendors, we decided to select SendGrid as the best choice for our email requirements.

Eddie L.
Eddie L.
CEO en EE. UU.
Usuario de Linkedin verificado
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

E-mail Marketing optimized for Professionals

4,0 hace 12 meses

Comentarios: SendGrid is a tool made for those looking for industrial strength e-mail marketing. If you have a small list and want a free tool where you have many templates and can drag and drop designs, MailChimp is the right tool. However, if you are sending millions of e-mails and want to use code and highly technical attributes with tens of thousands of users in your e-mail list you pretty much have to abandon MailChimp and SendGrid is the best tool in the space

Puntos a favor:

The code editor and how everything is optimized for coding allows for truly beautiful e-mail marketing campaigns. SendGrid can accommodate beautiful e-mail templates that were created in HTML/CSS, you just have to know how to code for it to be useful for you.

Contras:

They do not have a way to graphically edit particularly easily like with MailChimp. To make a good looking e-mail marketing campaign you must know how to code, there are not a lot of templates provided for you to edit or drag and drop. It was not intended as a tool if you would like to drag and drop. On the upside this got us to learn how to code better.

Alternativas consideradas: Mailchimp

Razones para elegir SendGrid: MailChimp actually gets very pricey after you exceed 2,000 users. MailChimp also lacks the sophistication you need when you start doing more advanced activities companies like Uber and Spotify do. If you see sent by MailChimp you know it's a small business.

Software anterior: Mailchimp

Razones para cambiar a SendGrid: SendGrid is professional strength e-mail marketing.

Oscar C.
Oscar C.
Gerente general en Perú
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best mail service provider for marketing and transactional emails.

5,0 hace 3 años

Comentarios: I have been working with Sendgrid for more than 2 years and it really has been very helpful. It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP. The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly . Recommended with closed eyes.

Puntos a favor:

1. Have AB Testing enable. 2. Manage unsubscribe emails. 3. Easy to Integrate via API or SMTP. 4. Email Reputation indicator. 5.Full detailed report. You can see if the email it's blocked, bounced or delivered. 6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)

Contras:

Send grid interface it's a little bit confuse. No more cons to highlight, for me it's a perfect tool.

Alternativas consideradas: Mailchimp Transactional Email, Sendinblue y Mailjet

Razones para cambiar a SendGrid: His API have a good documentation and it's easy to implement. The free forever plan . The Price it's low in comparison with the competitors.

Mckenzie J.
Java Developer en EE. UU.
Servicios de información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Effective Emailing tool

5,0 hace 10 meses

Comentarios: Excellent

Puntos a favor:

We use sendgrid for our enterprise application for all purpose ranging from notification, verification and transactional information. We switched from a competitor that was burning our pockets and had a lot of issues. the pricing was a balance between our budger and our requirements and send grid just fit into the grid for us

Contras:

No complaints. However the suggestion to the manufacturers would be to improvise the documentation for this product to provide more use case specific guidance to help users

Alternativas consideradas: Amazon Simple Notification Service (SNS)

Software anterior: Mailchimp

Nurul aishah G.
Nurul aishah G.
Personal Banker en Malasia
Usuario de Linkedin verificado
Servicios financieros, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simplified email service

5,0 hace 8 meses

Puntos a favor:

Our business application uses Sendgrid for various purposes, including notification, authentication, and transactional data. We migrated from a competitor that was draining our bank accounts and causing a slew of problems. The cost was a good match for our budget and objectives, and the send grid was a perfect fit for us. They provide some handy online manuals to get you started, as well as a variety of configurable options to make sure the device is suitable for you.

Contras:

It requires greater adaptability and customization tools to be successful in the long run. I couldn't discover a method to adjust automatic track in UTMs; it can only be activated or deactivated, which isn't convenient. The integrating and installation procedure were the most challenging aspects of implementing Sendgrid for us. However, customer assistance and YouTube tutorials were beneficial.

Abigail N.
Abigail N.
Founder en Kenia
Usuario de Linkedin verificado
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

An Easy to Use Email Marketing Software

5,0 hace 4 años

Comentarios: The detailed stats from each email campaign is amazing, and the Unsubscribe groups option really helped with GDPR compliance

Puntos a favor:

1. On the bottom left side of the dashboard is a small reputation percentage bar, that measures your reputation. The bar is updated daily based on your email sends, your reputation goes down if your email bounces or is marked as spam. 2. Stats: SendGrid provides A LOT of data on the performance of your email campaigns, these stats are: Requests, Delivered, Opens, Unique Opens, Clicks, Unique Clicks, Unsubscribes, Spam Reports, Bounces, Blocks, Bounce Drops, Spam Report Drops, Unsubscribe Drops and Invalid Emails. SendGrid also provides stats such as: Global Stats, Category Stats, Category Comparison, Subuser Stats, Subuser Comparison, Geographical, Email Clients & Devices, Mailbox Provider Stats, Mailbox Provider Comparison, Browser Stats, and Browser Comparison 3. A/B Testing 4. Unsubscribe Groups: This is without doubt my favorite feature from SendGrid. When you click on "Marketing" on the left side of your dashboard, and select tour from the drop down, it sort of lists steps to set up for sending marketing emails. Step 3 on the list of things to do is to create unsubscribe groups. Here you can Create groups that represent types of email that you regularly send to your recipients. If a recipient chooses to unsubscribe, they will have the option of selecting which of these groups they want to unsubscribe from.

Contras:

1. The Email templates in SendGrids gallery are a bit basic which initially wasn't a problem as I liked creating my own template, but I did not like how I couldn't modify the "columns" module to my taste. I wanted to create a template with three columns with the center column bigger than the two on the side. The idea was to have my client's images linking to their projects (On their websites) on the side columns, with the write up in the center column. However, that couldn't be done (At least so far it seems so as I can't find any option to tweak the size/width of each column) as each column has an equal width. 2. No automation function: I'd like to create a sort of If/Then sequence where I can resend an email to a group of people after x days, for example, I'd like to resend an email (With a different heading of course) to people who have not opened the first email after four days.

Anatoly G.
Anatoly G.
Founder & CEO en EE. UU.
Usuario de Linkedin verificado
Servicios de información
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

SendGrid offers a great transactional email API, but deliverability & support issues hold it back

4,0 hace 4 años

Comentarios: Easy integration into our platform and deliverability metrics. Dedicated IP, if you pay for it.

Puntos a favor:

We use SendGrid for transactional emails, such as welcome messages & notifications. Generally, SendGrid offers great tools to integrate emails into a variety of different application platforms and programming languages. We really like its level of detail when checking on the status of emails. Sendgrid is also free for basic transactional emails, which makes it easy to try and ensure it will work with your application. We use a third-party library called Nodemailer with Sendgrid, so switching from a different service to Sendgrid was trivial.

Contras:

While the service is easy to use and offers comprehensive email activity metrics, there are a few things about it we didn't like. First, because the free tier uses shared IPs, we consistently had emails that wouldn't get delivered because of IP blocks. There were a handful of IPs that we had that experience with, and it persisted for weeks -- without any support intervention. Sendgrid must have deliverability metrics on their side as well, so I am surprised they didn't drop these IPs from their IP pool proactively. We had to upgrade to the PRO plan, which was the least expensive plan that had a dedicated IP. We also had to pay extra for 30 days of email history, you get 3 days by default. I'd love to see all these options be a-la-carte, but I get that you need to make revenue somehow, and few companies send enough emails to justify jumping to the next paid plan -- unless you NEED that deliverability guarantee that you get w/ dedicated IPs, which we did.

Zee G.
Zee G.
Digital Operations Manager en Ucrania
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

If you're tight on the budget...

4,0 hace 3 años

Comentarios: It did what we needed it to do, so that was good. We used it for over a year for monthly newsletters, but as soon as our marketing budget allowed it, we switched to MailChimp.

Puntos a favor:

It did work and it did send the email newsletters that we needed it to. Therefore, it wasn't a complete waste of money :D Compared to many other options for email marketing, SendGrid was one of the cheapest options (except for sending the newsletters manually through one's email) and that was one of the reasons why we went with it.

Contras:

It's got a lot of features, but they feel half-baked (I'm sorry, but they do.) For example, you can unsubscribe those whose emails have bounced or who unsubscribed. But in order to do that, you need to download those lists, then upload them to a special list you can call "unsubscribes" or whatever, and then, right after you've imported this list, you delete it - along with associated accounts. THIS deletes the people who bounced from your lists. Seriously?! The annoying thing was the styling within the newsletter. I am a perfectionist, so all text sizes and everything should be consistent. However, SendGrid kept changing the styles of my text and I had to choose "Normal" several times (even after copy-pasting the text from Notepad that doesn't support formatting AT ALL). And if you click on "Edit HTML" (which I often do because it's a fast way to clean away all the annoying tags), SendGrid would convert my block to HTML and would have an entirely different set of styles for it. Also, the support pages were written for someone who is native to this SendGrid thing and not a newbie. Despite doing email marketing for years, I had a hard time understanding what I need to do.

Alternativas consideradas: Reply y Mailchimp

Usuario verificado
Product Manager en EE. UU.
Usuario de Linkedin verificado
Seguridad informática y de redes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sendgrid shines on mass mailing, but lacks some required features

4,0 hace 4 años

Comentarios: Transactional email

Puntos a favor:

Sendgrid is ready for your scale. From the smallest Saas apps to the largest enterprises, Sendgrid was built with scale in mind. It handles transactional emails very well, and is relatively simple to integrate into your codebase or product workflow. Templates come out of the box, but some coding knowledge is needed to style transactional emails. All templates can be easily versioned. Concerns on security and blacklisting are limited. As long as you follow their recommendations, Sendgrid will deliver your email. Pricing is very fair and generous. In years of use, I've never gone over a plan limit.

Contras:

Functionality can be limited in interesting ways depending on your plan. On the most basic paid plans, several code features are just missing. Reporting is the most glaring issue, with basic reporting showing only a rolling group of recently sent emails. Without a deeper dive into your logs, you may miss issues. Transactional emails also lack some features that seem required, like weblinks for email and easy native unsubscribe. There are workarounds for both, but not without challenges. Version tracking for templates is also completely missing, unless you use new versions for each edit you make.

Jonathan B.
Jonathan B.
CTO en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

An affordable choice for transactional emails with one flaw

4,0 hace 2 años

Comentarios: Overall, the experience was solid. Price and customer service were great. Unfortunately, the spam and email block issue was a deal breaker.

Puntos a favor:

The pricing is great. Easy to use API with lots of documentations. Their user interface is straightforward. The customer service has always been pretty quick to get back to me. It's a popular service with a lot of integrations available.

Contras:

I was a happy user of Sendgrid for a long time, but emails sent with the service always went to the spam folder for Microsoft email services (Outlook, Hotmail, MSN). This could never seem to get resolved, even with a dedicated IP that they offered. Then recently, Microsoft started blocking the emails. I found out this was because a spammer had used their service and got the shared IP blacklisted. They were unable to help me resolve it swiftly, so I had to leave the service, because we have a lot of people who use Microsoft email services.

Alternativas consideradas: Mailgun

Jase W.
Product en RU
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A full suite of rich marketing power.

5,0 hace 10 meses

Comentarios: We send thousands of 2-factor authentication emails out monthly with Sengrid and hundreds of marketing emails out each month. The flexibility in passing large volume of email data to a sending partner allowed us to focus on developing the areas we needed and leaving email marketing to Sendgrid.

Puntos a favor:

Sendgrid have a full published API allowing for easy integration into any system you build. They have some super helpful guides online to get started and a whole host of customisable settings to ensure the product works for you.

Contras:

The 30 day reporting period is quite limited and I wish this was closer to 90 days or longer.

Alternativas consideradas: Mailgun

Razones para cambiar a SendGrid: Sendgrid have a stack of other features including SMS messages and contact management. For us, it felt like the better long term partnership.

Matt M.
CTO en Canadá
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Transnational Email App

4,0 hace 3 años

Comentarios: We use Sendgrid to send emails from our website and our SaaS applications. This allows us to send emails without worrying about local security surrounding SMTP servers and maintaining the servers and services around email. We love them for their free plan as well as it allows us to test and deploy without road blocks.

Puntos a favor:

The easy integration with their API and out of box integration with dozens of third parties. Easy to use SMTP gateway service and amazing free to start plan.

Contras:

Office365 now blocks most of Sendgrids IP ranges which makes delivery difficult in some cases. You can how ever upgrade to a dedicated IP and this isn't an issue with their software. Other than that, have more than 1 api user on the entry plan would be great but what can I complain about..

Alternativas consideradas: Mailchimp Transactional Email

Razones para cambiar a SendGrid: Pricing.